I DO NOT RECOMMEND THIS PLACE! Employees are disrespectful, cold hearted, and rude!!! I have paid…read moreon my sons instrument for 2 years and fell behind by a few months on my payment due to COVID-19. I tried to work out a payment arrangement and I told them I would pay off the $323 balance in January. They continuously called and harassed me then they called my family members and told them that I was l late making payments. I sent in a payment on Jan. 4th paying off the balance but they still came to my HOUSE to collect the instrument that I had already paid for. DO NOT USE THIS COMPANY. VERY EXPENSIVE AND THEY WILL NOT WORK WITH YOU!

I had strings replaced on a guitar and the price was fair .They were quite busy so it took a few…read moredays . That was fine but I called with a question and no one ever returned my call .

smart & innovative, a true genius...I bought one of 1st handcrafted guitars back in the late 70s…read more I still have it & it is my favorite guitar...

A great dude saving a real art. Musicians, like me depend on our gear being in the best shape…read morepossible. Mike is truly a gift from the big guy anobe

Classy, classy, classy!…read more When their school did not offer *exactly* what I sought, Mr. Henry Bahrou recommended...a competitor. Five stars for professionalism!

Terrible customer service experience, would not recommend this school to anyone…read more I scheduled a free, 30-minute introductory flute lesson with Chloe on their websites calendar as instructed by their team. I got a call several days later canceling because Chloe would be out of town. That shows incredible mismanagement, but is not a dealbreaker. Things happen. I called them back. The receptionist mediated a rescheduling with Chloe for several days into the future, and I was very excited to finally get a flute lesson in, as I am paying for a rental flute under the impression that I'd be able to go to Grosse Pointe Music Academy. 90 minutes before my lesson, which I structured part of my day around, Chloe cancels. Two cancellations before even the first lesson tells me there is no reason to proceed with GPMS, especially with Chloe, who clearly cannot maintain a schedule in a professional and reliable manner. Add to that their website has outdated information, and the person who responded to my initial web inquiries who said they'd find me a teacher originally never got back to me (I had to email them back after a week-plus of silence), and I think you get the picture. Stay away. Can't believe I'm going to say it, but I think I'll go with a corporate option. I've done Guitar Center before. Maybe I'll have to switch instruments and send my flute back, which stinks, but I just want to play jazz. If you ever had the sense that people are not reliable anymore, really avoid this school, because it will just confirm that belief and make you a little more frustrated with what society has become.

Took a Mosrite guitar to Pursell for a setup and they did a great job. No issues whatsoever.read more

Andy and his team did amazing work on my old 1978 Les Paul. They did a set up and fret level. It…read morenow plays and feels like a brand-new guitar. Thank you so much for your great work! I'm definitely coming back with more gear very soon.

Gordy was taking pictures of a guitar I was selling at his store and through Sweetwater the man can…read moretake some photos like none other he took his time all the pictures turned out great hope we get a good sale on the old guitar the man works very hard he is a gem in the music business he knows a lot of people and he gets the job done I can't say any more than you know I could say a lot more about Gordy but I don't have all day to talk about him but I would if somebody wanted to listen thanks and I would recommend everybody check in the store out great guy great store

these guys are really great. They repaired my guitar in record time. And the price was very…read morereasonable. I would highly recommend this Shop. Jim Bliss

Jon! Did a great job on my mattresses clean and on my furniture. Great Service didn't take long at…read moreall... Very Professional!

Best jeweler hands down! Joe and his staff are amazing! Wouldn't go anywhere else. Joe is honest…read moreand wants to make sure you're extremely happy with your purchase.

Giorgio Conti has been my jewelry store of choice for well over a decade. Roger and Renee helped my…read morehusband and I with my engagement ring in 2011-2012. It's still my favorite piece of jewelry; I get compliments on it to this day. I've purchased many gifts from here as well, both from the case and custom made. Joe is wonderful and has managed to create pieces better than I could've imagined them. Every single person has been a pleasure to work with, you can't go wrong. I love them like my family and can't recommend them enough. Their new location in Ferndale is bright and beautiful, with many different styles available. If you don't see something you like, they can likely order it or make it for you. I highly recommend a visit if you need repairs, gifts, or something for yourself!

it was terrible, called back numerous times brought back 2 times went to pick up another time did…read morenot start .....gave them a chance to get back with me never emailed or called.....i guess if they dont care nethier do i call take it somewhere else next time 200 buckes down the drain

It took an hour just for me to buy a weed whip from these people. I get the girl was in training…read morebut get someone else then to help walk her thru not just let her go by herself. Not only that but I told her the type of weed head I want and she took a picture of it and took it to the back to find one then come back up with another guy who hands her one saying "it's pretty much the same thing" so I bought it thinking it was the one I wanted not the one I already have like WTF I spent almost $400 my first time in there and this is what I get next time I'll go to weingartz