In addition to my previous review I wanted to add my disappointment in the management when I…read moreinformed them of our break in and move out. They just don't care. They said "crime happens". They didn't even notice our break in with the RV next door having a wide open door. Ours had the locks drilled out. My point in writing another review is to emphasize that in the years that they have been open they have done nothing additional to secure the property. Our last storage facility had the rolled barbed wire on top of their fence and we never had a problem there. The only reason we left was because the property sold and it was no longer going to be a storage facility. Bergstrom Storage doesn't care. They will just rent to the next rv owner that walks in the revolving door. That is why it is month to month I suppose.

Extremely Professional Business. Highly secure spaces. Clean, orderly, and very kind and helpful…read morestaff. These people rock!

I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

The units are amazing. We were looking for a storage place close to where lived. ATX appeared the…read morebest for the buck. There are elevators on site and carts to move your items in and out of the units with ease. I recommend purchasing a lock on site. It is easier with this lock than a normal padlock. There are four sizes of the rooms. The largest is a large 10x15. I find getting the largest unit was better and few dollars more for the unit value. The next is 10x10. They have two smaller units. When you select a unit, be to remember your access code. You are going to need it to where the units are and to ride the elevators. Be sure to return any cats you use, it's a good sign of proper use in a storage facility. The two top mangers Paula and Howard are super nice along with the rest of the staff. You have a three day grace period to pay your dues before a late charge is applied. To prevent late charges, they accept auto pay. The units are open 9:00am to 9:00 pm Monday -Sunday. The staff is on duty from 9am-6pm. Be sure to be out by 9:00 or you will get locked in. They also have boxes and pack stuff in the office.

The facility is easy to access and the on-site staff are courteous, but I strongly advise against…read morestoring your belongings here due to an ongoing rodent infestation and poor handling from management. There has been a known rodent problem since September that management has failed to properly address or communicate to tenants. Several of my belongings were damaged, and others exposed to mice excrement as pictured. The only response from management has been to place glue traps, which do nothing to resolve the larger issue. When I requested to move units because of the infestation, I was initially offered a new one at a higher rate, which I found shocking and poor customer service, and then moved to another unit on the same floor--only to find that one quickly infested as well. Despite acknowledging the rodent issue, management offered no meaningful assistance or compensation beyond insurance that didn't cover the extent of the damage. This experience was extremely disappointing. Avoid storing your items here, and if you are currently stored on the 3rd floor, I would strongly suggest checking your items for signs of rodents.

The couple that manages is so kind and helpful. They helped me get set up with a unit at the very…read moreend of their night, which meant the world to me as I was moving. The size unit is great for the price, has temperature control, and security. So far loving having my belongings at Northgate.

Sandra and John are so professional and helpful, here. They have all the moving accessories you…read moremight need, there in the front office. The place is kept clean and cool. And I think the rates are extremely reasonable for this time of year. We feel safe keeping our stuff here while our new place is readied for our move-in.

This place is A+++ to me. I have been with them for a few years and I have mostly dealt with…read moreJeremy. He has always been a top knotch professional wise and very very kind. He has even put new locks on some of my units for me so I didn't have to drive out to do it myself. I could sit here and write all day the good that I have experienced with this place. I just could not say enough to express how great they have been or say enough to show my appreciation. In today's world good kind understanding people, especially in the business area, are hard to come by. Well these are the diamonds I have found!! Just the BEST EVER!! Thank you so much Jeremy and family, for restoring my faith in mankind, truly!! Ur greatness shines bright and means so much!! S unks

We needed storage after moving to the area from our home of 27 years. We always received more than…read morethe best Customer Service from Jeremy the owner. (A family member also had a space here and he also had a great experience with Jeremy.) The automatic gate to get into the property is very convenient, you don't even have to get out of your car to enter. Also, a big plus was the cleanliness, and the security cameras made us feel safe. We definitely recommend Check Plus Storage!

Michael, the onsite manager, is super easy to work with, communicates very well, and watches over…read morethe property like a hawk. I feel comfortable knowing my items are taken care of and the price is very affordable compared to others in the area. I previously had a storage unit with another company in Austin where someone tried breaking into the unit by driving through the wall resulting in damage to my stored property. The management knew it had occurred, but never contacted me about it and let me discover it on my own. I am glad I moved my stored items to Bastrop Guardian. As long as Michael is caring for the property I expect to use their service for a long time. My advice to new renters...take the time to read all of the information Michael gives you. It will provide all the answers you need and prevent any misunderstandings. Ive read the negative reviews and checked it out for myself. Its apparent those people didnt take the time to read or were just dumbasses to begin with. ‍

Great Place for storage. Clean units. Owner keeps up on any disruptions, rats...., Sheba is so…read moreamazing! Thank you Michael and Sheba! We appreciate you!

Great storage unit, clean and secure. Excellent small town neighbor customer service. Special…read moreshout out to Kelly Cox for going above and beyond to help me with my lock problem.

The best storage company this side of the Mississippi! Extremely convenient and the most affordable…read moreprices in the Austin Area. I wish I had more stuff to store 5/5, highly recommend to friends!!!!!

On-site resident manager Mark I old Austin. Very helpful and no random monthly increases. DRIVE UP…read moreACCESS to all units was what sold me.