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    AAA - Capitol Expressway Branch

    3.6 (163 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - AAA - Capitol Expressway Branch

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    Photo of Cee T.
    83
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    21

    2 months ago

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    Amy M.

    Helpful 2
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    6 months ago

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    Amy M.

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    6 months ago

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    Amy M.

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    28 days ago

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    Amy M.

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    2 months ago

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    Amy M.

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    2 years ago

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    Photo of Amy M.

    Amy M.

    Helpful 1
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    1 year ago

    Went in to AAA this morning to get my registration for my trucks paid and I was in and out in less than 10 minutes. It was awesome.

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    Amy M.

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    Photo of laura m.
    33
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    9 months ago

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    Amy M.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Mackenzie E.

    Mackenzie E.

    Helpful 1
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    Photo of A I.
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    2 years ago

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    2 years ago

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    Amy M.

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    Photo of T H.
    1
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    1 year ago

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    Amy M.

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    1 year ago

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    Photo of Amy M.

    Amy M.

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    2 years ago

    Sean was extremely helpful. I miss Teresa who was there for years, she was excellent .

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    Photo of Amy M.

    Amy M.

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    Photo of Jesse D.
    126
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    2 years ago

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    1 year ago

    Only 1 agent servicing insurance it take me almost an hour wait just to cancel my policy

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    Amy M.

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    Photo of kim v.
    1
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    2 years ago

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    Mackenzie E.

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    Photo of Amin F.
    14
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    5 years ago

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    Mackenzie E.

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    2 years ago

    In and out passport photos at excellent price for members. Always taken care of well here.

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    1 year ago

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    Amy M.

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    2 years ago

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    Amy M.

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    3 years ago

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    Photo of Mackenzie E.

    Mackenzie E.

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    4 years ago

    Business owner information

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    Mackenzie E.

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    3 years ago

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    Mackenzie E.

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    3 years ago

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    Mackenzie E.

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    7 years ago

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    Jasmine W.

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    3 years ago

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    Mackenzie E.

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    3 years ago

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    Mackenzie E.

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    2 years ago

    Always quick friendly customer service nowadays who does that !!!! DMV service was fast as lightning THANKS!!!

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    Mackenzie E.

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    4 years ago

    Helpful 2
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    3 years ago

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    Mackenzie E.

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    Photo of Magie E.
    2
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    2 years ago

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    Mackenzie E.

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    Photo of Sri P.
    1
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    4 years ago

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    Mackenzie E.

    Thank you for the wonderful review, we appreciate it!

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    Photo of Tina N.
    1280
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    8 years ago

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    AAA

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    4 years ago

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    4 years ago

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    Mackenzie E.

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    4 years ago

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    7 years ago

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    Jasmine W.

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    Photo of Jose M.
    332
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    4 years ago

    I come here often for DMV transactions. Always fast & efficient. Only gripe I have is the parking sucks, even mid-day during the week.

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    Mackenzie E.

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    4 years ago

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    Mackenzie E.

    Thank you for the wonderful review, Ben! We appreciate it!

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    Page 1 of 5

    Ask the Community - AAA - Capitol Expressway Branch

    Review Highlights - AAA - Capitol Expressway Branch

    For our housing and car insurance, Lyndon Harris, has been a great AAA agent for us.

    Mentioned in 6 reviews

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    People searched for Insurance 2,684 times last month within 15 miles of this business.

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    Catalli Insurance Brokers - Catalli Insurance Logo

    Catalli Insurance Brokers

    (67 reviews)

    What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

    Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

    Complete Insurance Service

    Complete Insurance Service

    (22 reviews)

    Willow Glen

    Excellent service and knowledge of insurance products!…read more They have been my insurance agents for a few different policies (home, auto, etc) for a few years. Initially, I chose them only because they found me the lowest cost for all my insurance policies combined (through Mercury). I had shopped around a lot - Geico, Progressive, AAA, AllState, StateFarm, Travelers, etc. They moved very fast, when I called close to their closing time, because I needed to have my home insurance active the next day for mortgage underwriting. Insurance premiums vary for everyone and they are not going to be the cheapest for everyone. But, I would happily remain with them even if the companies they represent happen to be slightly more expensive, because they really understand insurance products and can explain every fine print to me (like "nonbuilding structures" coverage). I have not found such knowledgeable answers in any other insurance office. This appears to be a family business that has been around for decades. So you are not talking to someone who has been on the job for a few months and is reading off the insurance marketing materials. Communication, over phone and email, are excellent. However, the companies they represent have barebones online account access. I don't think you can get online quotes. That's why they have insurance agencies like this one to represent them. It is a bit of a work to get the insurance policy going - have to fax or mail things over. But, once the policies are setup, renewal is easy.

    I have been with Complete Insurance Agency for 30+ years. Brett Franceschini and his family, have…read morelooked after me and mine; for auto, business and workers comp and any other insurance needs I have thought of. They are on top of my renewals, they have looked out for how to save money while also making sure I am covered. In a direct to consumer environment and during a mass insurance California exodus, I would still call Brett first!

    AAA - Capitol Expressway Branch - insurance - Updated June 2026

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