We stopped by on a whim for notary services and they were able to get us in and out in a timely manner. Customer service was great. Will be back if we have any needs this shop can fulfill. read more

Great service located in south San Jose! Plenty of parking and quick, efficient, and attentive customer service. We were walking in the plaza and I noticed that they had scanning service for documents. It was a Saturday afternoon around 1:30 pm and we were the only customers there. The associate was super friendly and explain what other services they offered at this location. read more

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This store helped me with my early morning urgent printing needs, i was in a hurry that day and the service was fast.

Really great place for your shipping needs. I get boxes from here or drop off packages for shipping all the time and the employees are always helpful. read more

Took my business here to have my finger prints scanned. The fee's are the same compared to two other places I contacted. We just happened to have lunch in the area. It's unfortunate that other customers had negative experiences with a particular employee but my first impression was a positive one. She was pleasant, efficient and very helpful. I was out of there in less than 20 mins. Also, during my visit, she was helping another customer buying stamps. So I could have been out of there sooner. read more

Mailbox & More - Printing Services Near Me - San Jose, California

I so prefer this place over UPs store! Great gifts inside too. Excellent service. Cheap faxing. Highly recommend

Highly recommended! I picked up my package from this store. I met the new owner Benny along with his wife and kid. They were so sweet and professional. I will definitely use their services again. Pls support our neighborhood business! read more

Mailbox & More is great. Anytime I need something shipped I come here instead of having to drive specifically to a UPS store or something. They do everything shipping related. UPS, FedEx, USPS. They'll print your label. They'll even package your stuff. All for a fair cost. And my packages so far have made it to their destination. read more

I needed a couple of documents notarized. The person helping (didn't catch his name) provided great service. He had a few customers at the same time and did a good job multi-tasking. He always acknowledged and said hello to the customers as they walked in. Would definitely use them again when the need arises. read more

I'm not the kind to give a bad rating because of benefit of the doubt but this place is owned by a lady who lacks in customer service. I asked the lady behind to counter (who I believe was the same lady before) if she could redo my Live Scan because the one she submitted a year prior did not go through. She told me that the Live Scan was not available at the time in which I understand. I asked for the $69 refund and she said there is no refunding. I then asked her if she could fingerprint me and she said,"I can't right now. I'm going to pick up my daughter." But the store was still open? Then she proceeded to get on her phone and started talking to someone while I was still talking to her. I told her that I was going to let her customers on Yelp become more aware of her attitude and she said,"Okay that's fine." I work as an ICU nurse. Can you imagine if on my 12th hour of work I said "I can't right now"? If you're at work...work. read more

Mailbox & More - Exhibit A - Printing Services Near Me - San Jose, California

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Bright clean store, friendly and efficient service. I will definitely return for shipping and notary services.

EXCELLENT customer service. I need two documents notarized and Fed Ex over night. These transactions were done in a timely manner with friendly service. New ownership at this location. If I ever need notary services again I will make sure to come to this location. As I was looking around the place is clean and there are several things that someone may need. read more

I had been looking for a place to rent a PO Box for a while and after a bad experience, I was so relieved to find Mailbox & More! This place is always organized, clean and have yet to see a day when it looks like a disaster area like other places. The fact that is always organized gives me peace of mind that I won't have problems with my mail or packages, plus staff are super nice, informative an courteous. Great prices as well! Definitely 5 star happy :) read more

1:38 Sat CLOSED...Door and Web sight say Sat 9:00-5:00...this is only opportunity to return FedEx packages VERY disappointed.

This place is amazing. Great customer service and reliability. The new ownership has done a great job of changing the feel and environment. Benny always has the packages organized and ready for pickup. If you need anything mailed don't look any further than Mailbox & More, they're amazing! read more

I used them for notary services. It was quick, easy and fast. The person helping me was very friendly and helpful. Would go there again if I need their services. read more

Very friendly and helpful. I will be going there for all my mailing and printing. They also do notary's for you

Got my fingerprints done here for my real estate license. $75.. CASH pretty pricy but this is the cheapest place I found in the whole area. Lady was a bit rude and confusing, but you get what you pay for. read more

The lady behind the counter is extremely rude. Don't be in business if you can't handle it. Especially if your doing Finger Print scanning services for the community. It wouldn't allow me to do zero stars read more

I went this morning to have a document notarized and the gentleman that helped me was fast and provided great customer service. They are under new ownership and the new owners are nothing like the old ones. read more

I went twice for two different reasons and both times I was helped with courtesy and professional support.

Wow, this place close and go home early on a Friday. Picking up important documents, rush through traffic. It's only 6:30pm. Says close at 7pm. Sucks..... read more

I can only speak for my experience using this as a drop-off location for Greyhound Package Shipping. First thing to know off the bat is if you are shipping large items, you'll need to head to the back of the building. There was no designated loading area, which made hauling the boxes more difficult than it needed to be. But the lady at the front was pretty nice and helpful - unsure if she is the same one who offered bad service in the other reviews. read more

7/3/2019 I needed a box for shipping and notarized documents. I found everything in one spot and reasonably priced. The notary service was also excellent. Very thorough and found info needed that I missed. These were very important documents that would have been denied if not notarized properly. Great service, will come back. Thank you read more

Way better now that they are under new management. Great customer service, Benny goes above and beyond to help with boxing and shipping. Fast and friendly service always. read more

I've only used this place once for fingerprints but I was SO THANKFUL the woman there was able to accommodate me! I needed ink prints v the more common livescan done and not many places offer that anymore... She doesn't do them regularly either but helped me anyway because she knew I would have trouble finding another place to do them Awesome customer service! read more

I tried getting a PO BOX here and was COMPLETELY DISAPPOINTED AT THE SERVICE. The lady working here is so rude and unorganized. I waited 2 weeks to receive a key and every time she opened the box it had old mail in it. Clearly, someone else's mail was still arriving there and placed in what was supposed to be MY box now. When I asked her for a different box she wasn't even willing to credit me the 2 weeks I had paid for, for a box I couldn't even use nor did I have a key for. When I confronted her about it, she tried to bring religion into the conversation saying "god is watching." At the end, she kept my money, I got nothing back and didn't even get a PO BOX. WASTE OF TIME AND MONEY. read more

This place is horrible. Son is at the bagel shop half the time. Than your just standing around waiting... The lady which is his mom has bad customer service and there not organized at all. Packages are everywhere anyone can just grab them. This place is a joke. The lady is a joke. Highly dont recommend this place, pay the extra money and go to FedEx. Trust me and now they do keys LOL.. go to home depot. Im out peoples.. read more

First time here for dhl service . The lady is not very pleasant. She seems like she is in a rush . Would not take my Amazon package where code had to be scanned. She did help me get my package correctly for dhl . But seems disturbed. The store here is terribly messy . Wow paper everywhere on the other side of counter . The other day I came right at 5 pm and she was closing already . The web sight said they open later hours . Will try very hard not too come back . read more

Incorrect hours shown on yelp and website; they should really update that online as I drove over the other day for nothing. Temporary COVID hours: M-F 10:00-5:00; Sat 10:00-4:00. Closed Sundays. I went here because our UPS driver could not be bothered to wait 15 seconds to after knocking on our door get a signature (per our video camera) and sent our package here. The person helping me was not wearing a mask or gloves but they do have tape on the floor for social distancing. read more

Boo! Stop closing early. It says you're open till 4pm on Saturdays but you're not. I'm disappointed because that's false advertising.

This place is a complete waste of time. Services offered on the website are misleading. Came here three times only to be told the services is unavailable. They website needs to be updated to what they actually offer and when aren't available. Definitely won't come here again... Another reason why I don't like authorized providers/centers. One star only because I couldn't post without giving it a rating.... no stars. read more

I've been coming to this location for many years. The main lady is very sweet and helpful. She's helped me with getting my fingerprints done for a job, shipping odd shaped items (I sell online and she's managed to get me great shipping prices for bulky/ odd shaped items). She always goes above and beyond to help me. I even got my own P.O. Box at this location. Great prices and great customer service! read more

I would recommend this place Due to great customer service from beginning to end.The owner is always willing to go a step above to make sure that the customer receives great customer service. read more

Came here early Monday morning. Only an hour after they opened and had two people before me in line. Was there for about 20 mins until I decided to leave. Another customer came in to print papers and wasn't even helped. He asked me to help him with the printer which was fine. At least he got there to do what he needed to do and left. I wasn't greeted when I walked in, I wasn't told how long the wait will be, looks like there was only one person working and she was sitting with another couple ‍ . I understand why there's low ratings on this place now. Not coming here again. read more

The lady was super helpful and patient. She helped me with my paper fingerprints ..took about 20 mins.

Can't be bothered to open in a timely manner. Lady is always on a personal call and doesn't like to stop to help you. Stores at this location never last long so I wouldn't be surprised if this closes due to lazy ownership. read more

So many of the low ratings of this place focus on nonsense IMHO. ie the place is messy, or son at bagel shop or Genet personality quirks. Called for livescan, arrived, scanned and on my way. Genet was super efficient and focused. They're livescan equipment is top notch and I was especially impressed with swiping my CDL to populate application data. Bottom line convenient location, great service, no parking issues and bonus Starbucks drive through nearby if you're on the go!! read more

This place is great for all your mailing stationary notary and more great place printing computer and desk area for rent copy's and much more read more

Mailbox & More - Printing Services Near Me - San Jose, California

Super knowledgeable and helpful to get my live scan. Thank you Genet. I'm not sure why there are so many bad reviews. Good customer service and very helpful advice. read more