We purchased our 2 gas stoves back in about 2002, replacing our wood burning stove, and have never…read moreregretted our purchase. They have kept our house warm during power outages, since you can turn them off and on with remote, and not needing electricity, which is so handy to do so from the easy chair. We have counted on them for help, a couple of times/ my fault on both times, you do not leave the door open as I did thinking during the outage we would get more heat, as you can melt the knobs./ Yep, common sense not to do that. But the guys helped me and back to normal. The stoves are great. The guys let us browse around and did not pressure type sales, just answered questions and gave info. They installed it, cleaned up, explained how to use it, and gave great service. They have a huge selection for every style to choose from, little old fashion to modern and sleek. You can enjoy yours and know you can count on good service too.

From the moment we walked in, we were immediately impressed with the knowledge, honesty and non…read moresalesy approach of Fireplace by Design. On top of this, their bid for a higher quality and larger fireplace was nearly $2,000 less than one of their major competitors (Claxton). Compliance with building codes, gas line requirements and attention to detail was outstanding. The day our unit was installed the staff were friendly, focused and again very knowledgeable. This business will do tear out of old fireplace units if needed which some businesses we visited would not. I cannot say enough positive things about John and the Fireplace by design team. My opinion is they are the best in town.

Filled out the form online. Quick response from Sue and allowed for phoning back or text on missed…read morecalls; adding to communication ease. Friendly service, quick and clean. Explained how my specific unit worked since buying a new house. Have used before in a previous house with the same great service.

Ken was easy to work with fixed our chimney cap which was damaged from the storm. He was honest…read moreabout our chimney not needing a cleaning and explained how we can tell if and when our chimney needs to be cleaned. Thank you

The fireplace at the Avidor is still not working ... under warranty and the problem has not been…read moreresolved. This has been an ongoing matter since installation.

My wife and I reside in a 55 + Community with a common area for friendly gatherings. An important…read morefeature of this area is a gas fireplace installed and serviced by Claxton. This has not worked since March. Now, 10 months. Neither Claxtons technicians nor the suppliers' have been able to restore it to a safely operating part of the community. we residents have no enjoyment of this amenity installed by Claxton.

This company used to be good. But not anymore, if you need a professional to check the inside of…read moreyou're stack this ISN'T the company for you, I don't know where or who trains their people but they don't do a good job. If you need you're crown repaired once again don't call these people. They told me everything was fine, until I had to check my roof for hail damage and saw a huge issue with my crown. I had to find another company to fix it since I lost all trust in midtown.​

Called them up to do the chimney and dryer vent. Specifically told the scheduler dude we needed an…read moreexternal dryer vent. Guy came, no dryer vent. He said he'd "note it down". Didn't hear anything for a week, so I e-mailed them about it. Didn't hear anything for a week, so I called them. They said they'd call me back the next day. It's been several days, nothing. Don't use this company if you want any kind of customer service. Update - After being hassled by me for a couple weeks, they finally came out and put a dryer vent thing on. However, what they did is nail a screen onto it. Obviously over the past two months this has trapped tons of lint (I had no idea this was what they did - I didn't know I needed to babysit them while they did their work) and caused us to need our dryer vents cleaned (and the external cap replaced) AGAIN. Obviously we did not contact Midtown Chimney Sweeps for this, because we want it done right this time. We called up Duct Medic, and when I told them we'd need a new external dryer vent cap, they told me it would be a fancy magnetic flapper that opens when the dryer is going and closes when it's not. Sounds fantastic, and infinitely better than NAILING A SCREEN ONTO MY HOUSE. If you want service, go with Duct Medic. Midtown doesn't care, obviously.

last year storm caused a lot of damage to our roof. The tree in the front yard was destroyed and in…read morethe process of falling, tore off the whole front half of our shingles and damage the plywood underneath. Now some of my friends that just had their house redone and hired Casi y Jess Roofing. I reached out to them and in one day they had my entire roof redone. There wasn't even anything left in the yard by the time they left. I was so impressed with the way they were able to tear it off and put it back on but I would recommend them to anyone. Not to mention having kids over all the time, we couldn't take the risk of having nails and stuff in our yard. With Casi y Jess Roofing I didn't have to worry about that. Five stars absolutely.

From the owner: Speak English and Spanish languages Family Owned and Family…read moreRan Insured and licensed Certified More than 15 years of experience Affordable Prices 4 year Guarantee on Our teams work

Terrible experience! The technician only cleaned the flue from the bottom and never got on the…read moreroof to check the flue. We weren't able to get a fire started and recontacted the company who told us they wouldn't be able to come out for another 2 weeks. We called another company who came out and found the flue to be plugged at the top. Pictures were taken of the problem, which we shared with the owner of the company. He has refused to refund our money and called my husband a liar. We get our chimney cleaned every year whether it needs it or not. We could have had a fire based on the blockage. Would not recommend!

Lied about his service and attitude towards his unsatisfied customers. His tec didn't go out on the…read moreroof to inspect his work. Had to call another chimney sweep to finish his job. Due to the fact he scheduled us way out instead of coming right out to check the problem. Then he comes out and believes his tec in which he never checked his work. We will never use them again. After using them for over 4 years and out right called us a lier. ​

This business is extremely unethical and unprofessional. I do not recommend this business to…read moreanyone. They scam you out of money and then block your calls and even change their numbers to avoid you. I called them for a quote to repair my chimney. Not once did they mention a fee for coming out to take a look when I was setting up the appointment. Once they arrived, the owner told me he needed to clean the fireplace to get a good look. Once again, no fee was mentioned for doing this. After all was said and done, he informs me that I owe him $145 for service fees and cleaning!! To top that off, he didn't even give me a quote for the work I was needing done because he didn't have his catalogs in yet. Something he should've mentioned when I set up the appointment! Not that I would ever give this guy my business, but till this day, (a month after he came out) he has yet to send me the quote he said he would mail us. We gave this guy $145 for absolutely nothing other than for having him clean a chimney that isn't even functional. After calling him about all this and voicing our concerns, he said he would refund half our money back. After a week of not receiving the refund in the mail, we started calling and leaving messages that weren't being returned. After a week of calling, they blocked our phones altogether. It wasn't until we contacted the BBB that the owner, Mike Render, finally sent us a check although it wasn't even for the amount that he owed us. Stay away from this business and its owner, they are nothing but scam artists.

The owners name is mike. Just opened the business recently. He is a mason who can do it all. He is…read morecurrently essentially redoing our house. Started off by using him to check our chimneys, from there he became our contractor and he's been great since. We had him replace our windows, repaint the outside of our house, add an egress window in our basement and seal off our basement from water (had leakage when we moved in, no leakage since he sealed it up). He did a great job on everything, and has been honest and very open to communication from the start. Right now he's redoing our basement. Put in the walls and painted them (sturdy and they look great), built our movie theatre and made our fire place mantle. Currently he's doing our ceiling and floor. We expect it to be excellent, just like the rest of his work.