Filled out the form online. Quick response from Sue and allowed for phoning back or text on missed…read morecalls; adding to communication ease. Friendly service, quick and clean. Explained how my specific unit worked since buying a new house. Have used before in a previous house with the same great service.

Ken was easy to work with fixed our chimney cap which was damaged from the storm. He was honest…read moreabout our chimney not needing a cleaning and explained how we can tell if and when our chimney needs to be cleaned. Thank you

This company used to be good. But not anymore, if you need a professional to check the inside of…read moreyou're stack this ISN'T the company for you, I don't know where or who trains their people but they don't do a good job. If you need you're crown repaired once again don't call these people. They told me everything was fine, until I had to check my roof for hail damage and saw a huge issue with my crown. I had to find another company to fix it since I lost all trust in midtown.​

Called them up to do the chimney and dryer vent. Specifically told the scheduler dude we needed an…read moreexternal dryer vent. Guy came, no dryer vent. He said he'd "note it down". Didn't hear anything for a week, so I e-mailed them about it. Didn't hear anything for a week, so I called them. They said they'd call me back the next day. It's been several days, nothing. Don't use this company if you want any kind of customer service. Update - After being hassled by me for a couple weeks, they finally came out and put a dryer vent thing on. However, what they did is nail a screen onto it. Obviously over the past two months this has trapped tons of lint (I had no idea this was what they did - I didn't know I needed to babysit them while they did their work) and caused us to need our dryer vents cleaned (and the external cap replaced) AGAIN. Obviously we did not contact Midtown Chimney Sweeps for this, because we want it done right this time. We called up Duct Medic, and when I told them we'd need a new external dryer vent cap, they told me it would be a fancy magnetic flapper that opens when the dryer is going and closes when it's not. Sounds fantastic, and infinitely better than NAILING A SCREEN ONTO MY HOUSE. If you want service, go with Duct Medic. Midtown doesn't care, obviously.

This man is taking advantage of everyone . . He is over charging for services , for cleaning $400,…read moreshould be 150-200 for chimney cleaning, to replace anything on top in way of the crown or cap, he over charges by thousands. . Beware of his BS, he figures the 42 yrs he has been doing this gives him the right to over charge by thousands. . Do not use his services

As a Nebraska transplant, I don't think I will ever get used to the cold winters. Coming from the…read moreSouth, anything below 70 is chilly. Well, I was pretty stoked about the wood-burning stove in our house. I decided to schedule a maintenance/chimney sweep for the stove, and had heard good things about Top Hat. It takes a little bit of patience to make initial contact with Top Hat. I didn't use their online tool for contact but rather called Steven and left a voicemail. It took him a few days to get back to me, which is understandable for a small business serving such a big area. Since I didn't use the online contact tool, I don't know if they would be quicker or not. Additionally, I'm sure this time of year is exceptionally busy with people preparing for winter. Scheduling an appointment for an inspection was incredibly easy. Top Hat was able to provide a 1-hour time slot for when they would arrive. Such a minimal time limit is exceptionally rare for any kind of contract/maintenance/repair work. Heck, even the cable and internet companies require about 4 hours of availability. Steven and his assistant were very professional, and worked quickly. Steven answered all of my questions, even though I know some of them were ignorant concerning fireplaces/stoves. Even though our wood stove is not up to code, I feel confident that Top Hat would do a fantastic job renovating the area (check their website for photos). He even provided a loose estimate of what kind of repairs we would need. Price for service was exactly as stated on the phone, and if/when we decide to make changes to our wood stove, we will be contacting Top Hat.

Bought a house that hadn't been lived in for a year or two (the owner had stuff in it but lived…read moreelsewhere). It smelled stale and like the previous owner's pets, so I was pretty sure it needed air duct cleaning. Gave A+ Air Duct Solutions a call and they gave me a quote for what it would cost. Everything was all lined up and then the closing date was bumped up. Didn't want to move my stuff in to a house that smelled so asked A+ if they could move the appointment up. They worked with my schedule and got it changed. While cleaning today, they let me know a couple things they noticed about the house - for instance, evidence of mice in the vents!!! Honestly, didn't have much experience with air duct cleaning but these guys knocked it out of the park!!! They offered air duct sanitizing and after explaining what it does, I'm glad I got that service, too. House smells so much better. Now to move my stuff in. I can't say enough good things about this company. The guy was great and patient with someone who knew nothing (me). If you are looking for air duct cleaning (and from what I've experienced, you should!), give A+ Air Duct Solutions a call. Cannot recommend high enough. Thank you, A+!

Had these guys out again since my dryer went drying as well As I was hoping. They got it cleaned up…read moreand showed me the aftermath. There was a lot of buildup. Thank goodness for them!

Terrible experience! The technician only cleaned the flue from the bottom and never got on the…read moreroof to check the flue. We weren't able to get a fire started and recontacted the company who told us they wouldn't be able to come out for another 2 weeks. We called another company who came out and found the flue to be plugged at the top. Pictures were taken of the problem, which we shared with the owner of the company. He has refused to refund our money and called my husband a liar. We get our chimney cleaned every year whether it needs it or not. We could have had a fire based on the blockage. Would not recommend!

Lied about his service and attitude towards his unsatisfied customers. His tec didn't go out on the…read moreroof to inspect his work. Had to call another chimney sweep to finish his job. Due to the fact he scheduled us way out instead of coming right out to check the problem. Then he comes out and believes his tec in which he never checked his work. We will never use them again. After using them for over 4 years and out right called us a lier. ​

I am NEVER disappointed with the work that Ashes Away has provided. I have been a customer of…read moretheirs for years. Their Customer Service is top notch. They are knowledgeable and through in explaining what has to be done and why and take the time to explain any questions we may have.

Great customer service. I feel at peace knowing our fireplace has been cleaned and inspected by a…read moreprofessional. Greg arrived on time, explained what he was going to do and left our fireplace area clean when he was packing up. Greg gave good information about fireplaces. Prices were extremely reasonable. Please be safe and let your fireplace be cleaned. Chimney fires are real. Life changing moments. Don't wait, we are glad we called!

last year storm caused a lot of damage to our roof. The tree in the front yard was destroyed and in…read morethe process of falling, tore off the whole front half of our shingles and damage the plywood underneath. Now some of my friends that just had their house redone and hired Casi y Jess Roofing. I reached out to them and in one day they had my entire roof redone. There wasn't even anything left in the yard by the time they left. I was so impressed with the way they were able to tear it off and put it back on but I would recommend them to anyone. Not to mention having kids over all the time, we couldn't take the risk of having nails and stuff in our yard. With Casi y Jess Roofing I didn't have to worry about that. Five stars absolutely.

From the owner: Speak English and Spanish languages Family Owned and Family…read moreRan Insured and licensed Certified More than 15 years of experience Affordable Prices 4 year Guarantee on Our teams work