This rating to directed at the admin/ customer support person who communicates on behalf of the…read morecompany/ owners. I've decided to no longer use their services due to the delay in cleaners arriving and lack of communication on updates. I waited for over 3 hours past their estimated arrival window for my last cleaning (April 6th). When I mentioned being late to pick up my kids due to late start time, I was left with zero apology and to simply leave my home when the cleaners are in my home. While some people may be comfortable doing this, I am not. They send different cleaning teams each time and I prefer to be present when anyone is working in my home.

They did an absolutely amazing job! This bathroom had been disgusting for years, and now it looks…read morecompletely clean, fresh, and actually livable again. I'm honestly so impressed with the transformation. They paid attention to every detail and went above and beyond my expectations. I really appreciate their hard work, professionalism, and dedication. Their pricing is very reasonable for the quality of service you get, and their communication throughout the process was clear and reliable. They made everything easy and stress-free. I would highly recommend them to anyone looking for a deep, thorough clean. I will definitely be coming back to them for future cleanings!

They did a great job. It was a nice reset for my place. They also sent multiple people, making the…read morejob fast.

It was my Mom's birthday recently and as usual, she told us not to buy her anything. So instead of…read morea material gift, my sister and I thought having her house professionally cleaned would be thoughtful and appreciated. After inquiring with numerous cleaning businesses on Yelp, I noticed how responsive and professional Henry, from Maria's Cleaning, was and quickly received a quote from them of $280 for a whole house deep cleaning. For reference, the house is roughly 1,000 square feet with 3 bedrooms and 1 bathroom. Fast forward to the day of the house cleaning, Gala, our cleaner, was scheduled to arrive at 1:30PM. However, 1:30 came and went but no one showed up. We waited 5-10 minutes before I reached out and asked if anything was wrong. In fairness, Henry responded quickly and said there was an "unforeseen delay" and that she would be over in 5-10 minutes. Well, 10 minutes passed and still no one. Gala didn't arrive until shortly after 2:30PM, almost an hour after the scheduled time. Gala arrived and we helped her with her many cleaning supplies/equipment into the house, and she got right to work. She started with the bedrooms, and worked her way towards the front of the house. One slight problem was that Gala doesn't speak the best English and when my Mom asked her to focus on certain parts of the house, we weren't quite sure she understood us. However, she forged through and methodically went through the house. Gala probably didn't finish until close to 10PM, however, after she left we noticed a lot of missed areas, dusty corners/ceilings/walls, and some areas completely untouched. Honestly, we were surprised only one cleaner was sent as it felt more like a 2+ person job and as Maria's Cleaning wasn't the cheapest quote I received, I did have higher expectations for their services with a fee close to $300. Sadly, we were disappointed with the tardiness and overall with their cleaning services.

Nicole and her team are the absolute best!! After having a few cleanings from other companies that…read morewe weren't fully happy with, we found Nicole and Essencia and couldn't be happier that we did! The cleaning was so thorough and fantastic, plus Nicole is so helpful and kind in communication, it really makes the whole process great from top to bottom. Highly highly recommend!!

Punctual, friendly, excellent service! 1st Cleaning, excellent job on my shower door!read more

I won a cleaning in a raffle, and scheduled them to come this week…read more The team arrived and took excellent care of cleaning my home. They were thorough, professional, and friendly. I would recommend them!

Working with Arend and Sparkle was excellent. Very helpful, accommodating and communicative. I…read moredidn't get to meet the cleaners personally but our agent said they did a great job. I highly recommend. Thanks again!

Nice staff, very accommodating & willing to clean my difficult floors. I will absolutely be a…read morereturn customer.

The ladies were absolute rock stars! We were still mid panic packing as one often does with moving…read moreand they handled it like pros. Excellent communication and greatly appreciated mendozas help and fitting us in. Highly recommend them. They are well worth the money. Even more so. Our place looked better than when we first moved in! Thank you thank you thank you!!!

Lluvia is proactive, thorough, and kind. Her rates are fair and I appreciate that she always…read morefollows up with me to schedule the next cleaning. I've worked with her over a year and have had a great experience!

Lluvia was great. She did a great job with cleaning and the house was cleaner on our move-out than…read morewhen we moved in. She was easy to communicate with and arrived promptly on time. Would recommend and use her services again!

My husband and I considered getting a house cleaning service for a while but we were hesitant to…read moremove forward because of our high standards. When I found Home Cleaning Home on Yelp through their very high reviews and Yelp guarantee, I was willing to take a chance! I reached out through Yelp and Vina (the Owner) responded same-day and quite quickly I booked our first cleaning for the following week. The plan was to have an initial cleaning and if all went well, we'd continue to have monthly cleanings. On day of cleaning, Vina arrived right on time and did a walk through to assess the level of cleaning needed for the first time, set expectations, and discuss pricing and scheduling. Vina's very professional and everything discussed sounded reasonable. Vina determined a deep cleaning would be necessary for the 1st time and the additional cleaning of the inside of the stove was quoted as well. Vina left and the two cleaners came in with all their supplies and got to work right away. Around 3 hours later, the cleaners were all done and our 2-story approx 1,800sqft house was immaculate and smelling fresh and clean. I text Vina to arrange payment which we agreed to complete via Zelle. Then, we set up a plan for Vina to text me at the beginning of each month to schedule the month's cleaning. April 1st Vina text me and we scheduled April's cleaning for the following week with a tentative timeframe. Day before, Vina text me to confirm the exact time. Day of cleaning, the same 2 cleaners came a few minutes after the scheduled time and same as before brought their supplies in and got right to work. Two hours later, they were done and the house was just as clean as the 1st time. My husband and I have both been very pleased with Home Cleaning Home service and are so glad we found them! Pricing for our size home (2-story, 3 bed, 3 bath, 1,800sqft) is $250/month and although it's significantly more expensive than a friend pays for her house cleaning, we feel it's worth it and that cleaners deserve to be paid a living wage so we're happy. I'd recommend Home Cleaning Home to anyone in the Sacramento area looking for cleaners for one-time or consistently.

I am so impressed with how clean my house is! At first, I only wanted a regular cleaning because I…read moredidn't want to pay extra for a deep clean. But when Vina came, she suggested that a deep cleaning was needed, and I'm so glad I listened. Everything looks brand new! Even my husband, who is very hard to please, is happy with the results. Unfortunately, I didn't take any before pictures because we were rushing to take our dog to daycare, but the difference is amazing. We are very happy with the service and are looking forward to our future regular cleanings. Thank you!