This place is great, it's located near where I live and the rental process was easy and quite…read moreaffordable! I booked my rental on Monday for a Thursday pickup and had no issues at all. I was in and out within 15minutes of arriving! Huge shout out to Brittany and her team, for clean cars, great customer service and answering any questions I had! Thank you and I will be coming back to this location specifically!

UNETHICAL and horrible customer service. My in-laws who don't speak English well had their car…read morevandalized and need to rent while it was being fixed. To add insult to injury, Enterprise added rental insurance onto their rental agreement without explaining what the additional cost was for. They already had rental insurance through State Farm. They ended up paying over $500 extra when returning the car for the insurance they didn't need. They are on a fixed income and this ate into their grocery and utility bills. When I tried to talk with the Manager Brittany, she said she'll call me back and never did. Called 2 more times to ask to speak with her and she never called me back. I can't believe Enterprise is still doing this after the class action law suits!!PLEASE DON'T RENT FROM THIS STORE!!! THEY ARE UNETHICAL WITH TERRIBLE CUSTOMER SERVICE!

This is the only place I will take my cars to get worked on. The guys that work here just love…read morecars and will give you a thorough explanation on what's wrong in addition to a very reasonable price. I've been going to them for probably 7-8 years now and have never been let down. It may take a couple of days to get in with them, but it is well worth the wait.

Trust is #1 when dealing with an automotive shop. I trust…read morethese guys completely. They will give the real diagnosis and will not overcharge. That's been our experience since 2018 when a neighbor mentioned them as guys you can trust. Their work has been great too. We've never had an issue with work done and they are very patient and explain what needs to be explained. We've had various issues handled from basic to complex. Highly recommend this business if you want to have peace of mind that you're getting the real answers for your job.

Took in a dusty, wethered, Ram 2500, and got this beauty back. More than happy with the paint…read morerepair and ceramic coating. If you are in the market for a detail, look no further. This thing looks like glass now.

Steve and his crew did an amazing job on my vehicle! I've been going to them for over ten years and…read morealways get treated as a valued customer. The attention to detail is the best I've seen and my car always looks immaculate after their service! Steve is very personable and easy to talk to. He will take care of you so go see him! You won't be disappointed with his quality of service! The also work along side Clean Edge Tinting so it's very convenient one stop shop!

Nothing Thrifty here. Expedia / Thrifty. Expect to pay twice the amount they quote you. Taxes and…read morefees. And the surprise comes at they end. Do not rent through Expedia and make sure you understand ALL the charges.

This place has the worst customer service I have ever experienced - they had a car available and…read morerefused to rent it to me because I didn't have a credit card and instead had a debit card. The man on the phone was rude, inconsiderate, and condescending. I would recommend you go anywhere else (or walk) rather than deal this horribly-run business!

Was told they would help me and to come in at 8. Then was rudely told they didn't know who I talked…read moreto but there was no way they could help

These guys are so helpful. They certainly went out of their way to help me get a motorcycle on my…read moretrailer. Amazing customer service. Thank you from the bottom of my heart. Christy Merriman

I took my Buick in knowing that it needed quite a few repairs. However, I got a nearly $10,000 bill…read moreto fix the issues. The cost they quoted me for repairs was more than my car was even worth. Breakdown: Rear brake job- $535 Front brake job- $535 Tie rod ends- $323 Alignment- $125 Struts- $1,920 Ac condenser- $1921 A/C service (which I was told at the last visit would not fix my a/c as it is the condenser that is broken)- $175.85 Degrease engine bay- $138 Water pump- $1041 Air filter box- $499 Air filter snorkel- $451 Windshield wipers- $47 End bill was ~$9,450 Now just for kicks and giggles, I had them replace the windshield wipers as I don't like doing it myself. It costed $144 after labor. I don't mind paying for good work. But the prices are all in the highest range of every Google estimate for fixing these issues. Even someone with money to burn would not pay these prices. I am a teacher. I need a working car. I took my car to my dad, who was an air force mechanic for 28 years. He was able to fix all issues in the car except the a/c for $700 worth of parts and about 3 hours of work. Why? My car did not need half the repairs they told me it needed, and not for their exorbitant cost of labor. Your mechanics are charging more for labor than my dad made per hour in the military. Cars are already expensive. Esler's does not need to charge disgustingly high prices for routine maintenance, and they certainly don't need to suggest repairs that don't need done. I will not be coming back. Half star is for the front desk lady. She was really nice and got me scheduled quickly. Give her a raise. Maybe you can give her some of that labor cost.

Totally pissed off. Took my car in for a check engine light. $444. bucks later and the light is…read morestill on. Informed them of this and they didn't care at all. Their response..." Take it to the dealer" What kind of crap is that? If I could stop payment I would. So much oil all over the engine i thought my car was on fire

Such amazing service!! We had a late night flight arriving from the West Coast and needed a safe,…read morereliable ride in the literal middle of the night. Joseph was proactive in communicating with us before and on the day of our trip, tracked our flight to confirm arrival time, and was waiting when we exited the airport. The car itself was spotless and comfortable, and Joseph provided extra amenities like bottled water and phone chargers to ensure we had a super comfortable ride. Incredible value and friendly service - we'll definitely contact Twin Transport next time we need transportation in Indy!

He responded promptly to my messages, picked up my two elderly sisters-in-law at 6 am on a very…read morecold Sunday morning, and got them to the airport in plenty of time to get through security and catch their early flight. I would recommend him highly.

RUN DO NOT BUY!!!! This place is a complete joke. Sold me a used car and less then 5 hours engines…read moreblows and cannot get anyone to answer the phone, DJ the salesmen who answered the phone prior the sell via text and phone call has completed ghosted me.

When you look up piece of shit business this one is the first you see! Not even a day with my new…read morecar and the engine blows up and now will not take ownership for what has happened to the vehicle. Absolutely the worst human beings and the most unprofessional business ever.