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    Recommended Reviews - AAA Insurance

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    EZ DMV is Right!
    Lance L.

    Here on Yelp, we rate businesses using the star system. The more the stars, the better the rating. Basically.... 5 stars is an A 4 stars is a B 3 stars is a C 2 stars is a D And 1 star... well that's an F and the "F" doesn't stand for Fun. Well... If AAA of Southern California as an entire company were to be rated using the A through F grading system they would get not 1, not 2, but 3 A's because that's how Great this place is. But because we are on Yelp, AAA in 1000 Oaks is just going to have to settle for a measly 5 stars ;) ---------------------------------------------------- AAA is more than just a membership that comes with roadside assistance which provide service calls for towing, lockouts and minor car troubles. They are more than an insurance company which offers auto, homeowners and life insurance policies. In fact one of their most prized services in my humble opinion is the following... Oh AAA, I love the services that you offer, specifically the services that I try to avoid doing at the 'other guys' known as the Department of Motor Vehicles aka the DMV. From renewing your vehicles registration and ordering custom plates to transferring vehicle titles and obtaining temporary operations permits, these are just a few of the DMV services that you perform faster, more efficiently and without the hassle of waiting in the notorious DMV lines Love to travel? Cause, I Do! Well let AAA help you plan out your next big adventure. Their experienced travel agents will help guide, recommend and save you money on those bucket list destinations. The best part is really the convenience this place offers in saving you time so you can get back to the things you really need and love to do. Whether you get AAA's basic or AAA plus membership, you simply can't go wrong in ensuring you are not caught with your pants down when you are stranded on the side of the road. Thank you AAA 1000 Oaks for everything you offer and for always being so professional and ready to serve the community.

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    5 months ago

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    2 months ago

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    9 months ago

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Great fast and friendly service from technician Fernando today.. 5 star service .l

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    3 years ago

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    4 years ago

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    3 years ago

    It's so great to have a AAA membership so much easier than going to the DMV the staff is always so eager to help

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    3 years ago

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    7 years ago

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    3 years ago

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    2 years ago

    My roadside assistance tow-truck driver Fernando Gonzalez went above and beyond, super helpful and friendly, would recommend highly.

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    7 years ago

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    4 years ago

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    4 years ago

    Note that they close at 1pm on Saturday's not 2pm as shown on Yelp. Great service here!

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    2 years ago

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    Page 1 of 4

    Ask the Community - AAA Insurance

    Review Highlights - AAA Insurance

    I've been in a number of times to deal with DMV headaches and they have always been able to solve my problems.

    Mentioned in 27 reviews

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    Thousand Oaks Insurance Agency - John Knowd, risk advisor

    Thousand Oaks Insurance Agency

    (50 reviews)

    I filled a form for homeowners insurance on their web site twice in one week. Days later I got an…read moreactual email from Natalie to instead click on their "fast app" and fill out that form....which is exactly what I did, filling out a form and attaching my existing policy a 3rd time - just for homeowners insurance!!! Never heard back from them! I can only assume they don't need the business or are very unprofessional. I guess I'll stay with my current provider VNGO, at least they reply to my questions.

    I always give great reviews when warranted but after my experience at this place I refuse not to…read morespeak up! I am not sure about the business or any other agents here, but there is an Agent that is employed here by the name of Phena Demyon. We had our entire family here with a total of 5 auto policies and 1 renters policy. We have all left and taken our business elsewhere! This agent has dropped the ball and fell short of what customer service and professionalism truly stands for! On numerous occasions to say the least, we have all had an issue with her professionalism on an individual basis. Phena Demyon just does meet the mark whatsoever! Phena will sell you with a good song and dance. But when it comesU to delivering she continues to fall short of being an Insurance professional! We have all left this company due to the Phena's unprofessionalism and her lack of finalizing tasks! But the straw that broke the camels back was when the payment portal was having technical issues and one of our policies were canceled. I have screenshots to prove the system was not working. But did not receive any satisfaction from the issue. After the policy was canceled Phena told us it would take Mercury Insurance 15 days to rewrite our policy! You have to be kidding me! So this Insurance Agent thought it was okay that we be without an automobile policy for 15days?!!! So what were we supposed during the 15days it would take underwriting to rewrite the policy? I have been insuring my vehicles for over 30yrs and I have never heard of this non-sense ever! I immediately called another company and had the same policy with Mercury the same day. 15days huh? Phena Demyon/Thousand Oaks Insurance Agency This place is the worst! Take your business to professionals not these novices.

    AAA Insurance - travelservices - Updated June 2026

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