Jed was terrific! He was on time, professional and best of all, No Mansplaining!

I purchased a top-of-the-line Trane air conditioner for my new home 10 years ago. Just today I had a major problem with it and the 10 year warranty was not quite up yet, I called AAA Modern Air and they sent someone out first thing in the morning and replaced all the parts required and covered the warranty as promised. Great job, great service from Frank, great service from Christina, very professional. read more

Rosemond was very courteous and certainly knew what he was doing. Been using this company for many years have have always had good experiences. read more

We've been using AAA since we bought our current house in 1997. They installed the original central AC unit (Trane) in 1998 and we just replaced the unit last year. The unit was a good price and the work was done with no issues. The actual installation was done by a subcontractor, no problems. We just renewed our one year maintenance contract again. We find AAA has experienced friendly service technicians. I see from the other reviews that price has been an issue. We have never compared with other firms since we purchased our first unit 16 years ago, but we are extremely pleased with the response time and the technician's knowledge when they service our unit a couple times annually. read more

Victor got my A/C back up and running as soon as was humanly possible. Truly appreciate his efforts! AAA Modern Air gets it done quickly and professionally. read more

I've done business with AAA Modern Air for a few years now and they are very professional. They call back, call when their people are coming to the house and do the job quickly and efficiently.. I've had them put in a new system in 2 different houses and all is great.. I really like these guys and would use them again.. I always recommend them. read more

The technician took extra time to teach me about maintenance of my AC unit to get longer life out of it. He was very knowledgeable and friendly. read more

AAA installed the A/C unit 5 years ago, and since I bought this property (2 years ago) it's the first time I called them. Excellent service. I even signed a maintenance agreement on the spot. read more

Always professional, on time and helpful when we need service ASAP.

I placed a service call for clogged drain line they came out the same day and provided quick professional service!!

Great service . Tech was on time and quick to diagnose . Was very honest and knowledgeable. I would use them again .

I'm visiting my elderly mother in (Aventura, FL), and taking care of some things while I'm here, including maintenance on her AC unit. AAA arrived when they said they would, the technician was friendly, well-spoken, and honest! He told me not to invest a lot of money in the current AC unit because of it's age (which 17 years). I also inquired about a dehumidistat, because my mother was interested, and he told me that they cost about $150, but that we don't really need it. I appreciated that very much! Overall I am extremely satisfied, and I definitely recommend AAA. read more

Fast response time and the technician was very good and cleaned up after he was done. I am very happy with the comprehensive inspection of the unit, the thermostat and the wiring. This is a great company but as other reviewers mentioned, without a service contract the repairs can be very pricey. The fact that they sent a technician out so quickly and got my a/c running again earned them 5 stars! read more

Excellent service, as always! Prompt, efficient and courteous! Have used them for years and have always been satisfied.

I have been using AAA Modern Air for many years both personally and for my Real Estate clients. I can highly recommend the the company and particularly my tech Junior. He is professional, knowledgeable and always on time. AAA can be reached 24/7 which is a plus here in South Fla. where our Air Conditioning systems are used all year round and can require emergency service. read more

Fernando Diaz did a great job! He was here quickly and fixed our problem right away. I will always use AAA Modern Air.

Frank from AAA Modern provided excellent service. Had a problem two other technicians were unable to resolve but Frank took care of it. read more

Was here on 12/26/16. Told us he would be here between 12 and 1 and got here at 11:15 and gave us prompt courteous service with a smile. thanks again AAA Modern Air for calling more people in to service your customers. read more

I am generally a very critical observing customer for service that is inferior. In today's service I found KeAndre to be above and beyond the call of duty...the most pleasant and qualified tec I have ever come across. Keep him happy because he's a winner and mostly an excellent rep for your company. Bob G. read more

Buyer beware...I had AAA Modern air come out 1 day ago during the heat wave to look at my A/C that was not cooling. The tech walk to the unit and without taking it apart or diagnosing the problem immediately told me that it needed to be replaced. I asked if he could do anything to get it cooling since I have a family of 5 kids that were overheating since the temperature in the house was 94 degrees and he said nothing he could do and a new unit would be $4500. I seriously thought about it (although money is tight) and felt pressured to make an impulse buy. I paid for the estimate and thanked the tech for the estimate. I immediately called another company that who showed up 30 minutes later for another opinion. The new tech took it apart and diagnosed the problem and within 1 hour had the unit running agin. I waited a couple of days to write this review to ensure that the unit was fixed. It's still running perfectly. Although it pains me to give any business a bad review it's unfortunate that you have a dishonest employee working and representing the company. Modern air should audit their employees work and validate their integrity when dealing with customers. read more

I choose to call this company because of the high amount of reviews. Initially they seemed very organized and showed up on time for the estimate. That was on 7/20 today is 7/31 and I am yet to receive the estimate via email as they stated. That's not the worst part, I've called them on four occasions. Three times I've verified my email address and I'm told they would contact the technician and get the estimate out to me immediately. It obviously hasn't happened because I'm here writing this review. The final straw was whoever the lady was answering the phone on 7/25 Saturday was extremely rude. She first answers the phone and quickly says her intro and asks me to go on hold after waiting she comes back on asks me what I need, so I began to explain she then says please hold in the middle of me talking and leaves me with my words in my mouth. Needless to say I then hung up and gave up on this company. read more

I used them 15 years ago when I replaced my air conditioning system so I called them again to get an estimate. Since money is tight I called another company so I would have two estimates. The first estimator, from the other company, came outside the promised time frame, came in with no mask, didn't ask me what I was looking for in a system and seemed completed unprepared. Hans, the estimator from AAA, was amazing from the moment I opened my door. He had a mask on, kept social distancing, introduced himself and asked me a series of questions to better understand what I was looking for. I was so impressed with him, the price and Esther, the in-house associate that we scheduled the install for the very next day. The installers were just as incredible and in just a few hours were done. You could not even tell they were here as they left everything spotless. Not only was AAA, the best priced -they were just simply put the BEST! I would definitely recommend them. read more

I have been with AAA Modern Service for at Least 10 years and wouldn't call anyone else. The servicemen have been very knowledgeable and correct in their diagnosis, and the problem fixed very quickly. I get the yearly service policy and will continue to do so. The office staff are great as well. There were a couple of things that I didn't understand and I spoke with Lou ? ( hope I got the correct name) and after going over them I found that Lou cleared them up perfectly and now I'm smarter than I was before to my benefit......So I say, call this company for service or a new A C you won't be sorry read more

We have been using AAA Modern Air for over 20 years! My husbands company also uses them to service and repair the office air conditioners. They have courteous technicians and fair prices. I also buy the maintenance coverage it is worth it! Good job!!!, read more

Been using AAA for over 5 years, always happy with their prompt and professional service

Been with AAA for many years None better in my experiences. Always courteous, with fair prices. I've always requested Jed for my service work. He goes above and beyond! read more

I have used AAA Modern Air exclusively for more than 20 years. No matter what time or day of the week they always answer the phone and provide great customer service. Today was a service call after I thought I had an issue. Nothing was wrong and the service tech never tries to sell you anything you don't need. read more

On 5/4/18 Michael installed a new blower motor. He was punctual, professional, friendly, informative and very helpful. He deserves a 5 star rating. In 2017, the technician sent was not so helpful. The A/C unit was full of black soot -- I'm assuming it was mold -- and he said nothing about it. He did not mention that this problem could be avoided or minimized by the installation of a UV light. I had another provider (Sears) install the uv lights. I would give this technician a 1 star rating. I sent an email to the company regarding the 2017 situation and no one responded to my email or call me to discuss it. As such, I give the company a 2-3 star rating. read more

David did a great job! The price was fair, they scheduled me for same day, he was professional & he worked quickly; identified the issue, fixed it & the price was fair. Thank you for EXCELLENT service! read more

Perfect. We happen to have an annual maintenance plan for a regular check-up. Bruner Dumeny did a terriffic job. Checked output at all vents, entire syst em review and then reviewed all actions teken with me. Entire family uses AAA due to years of excellent service. Great team of people to work with! Sal, Tony, Lou, Eric, and everyone seems to care. Will call them and refer others to AAA repeatedly. If a long term customer reference is ever needed, I'd be the guy! read more

5/23/17 Had the semi annual maintenance service today w/Bruner. Bruner has serviced this AC system in the past, & as usual, did an excellent job. He is polite, pleasant & well mannered. Highly recommend AAA Modern Air....have been doing business w/them for about 15 yrs & they are always honest & do a good job. read more

i had the same problem that eric had. it was 60 to come out and give an estimate. the guy touched nothing just gave the estimate for $60. luckily my moms ac had a similar problem and she had hers fixed for $450, so i was able to realize that their quote at 900 was double what it should have been. thank god somone else posted there experience I thought they were just trying to con me. i even told the guy that the price was out of line and he made no attempt to adjust it. he just left. later i checked google and it looks like they are posting fake reviews over there. there are about seven five star reviews from the same date. this guy with the 5 star review above is a social media marketing consultant. I dont think i can trust his review either. read more

This company was recommended to me and because of that I used them and purchased units from them. I thought at the time the work and the company was good however some recent events have changed my mind. One was jacking up of prices for items and the other involves integrity- I will not go into details but I would consider looking into other companies and researching and reading because they are NOT the only company out there! I think it is all family- so if you file a complaint you are probably talking about the persons husband, brother or father!! read more

A little over 3 years ago, my then 10 year old AC sprung a leak and I contacted AAA Modern Air to have it looked at and eventually replaced. The technician and sales associate were very upfront and honest with me about the condition of my AC and gave me a few options. One was to fix the leak which would cost almost half of what it would to replace the unit and the other was to replace and upgrade the unit to run more efficiently. Taking into consideration the age of the unit and not knowing how well the previous owner took care of it, I went with the latter option of replacing and upgrading the AC system. Since then, we have kept up with our semiannual maintenance and haven't had any issues with the Bryant AC from AAA Modern Air. My only complaint is that they system I purchased requires a special size filter, so I am unable to purchase generic ones from a store. AAA Modern Air has always been helpful and friendly and I would recommend them to anyone needing a new system. read more

I've has problem with my Trane AC the last year and a half with over 7 visits by techs. Every time they say its a different problem and it never seems to get fixed. If you have a Trane AC, find another company to work on it. These guys do bandaid repairs to get out the door qucikly read more

In July, we had an issue with AAA Modern Air pertaining to a Maintenance Agreement, a blockage in the drain line and subsequent damage. Unfortunately, it took the posting of a very negative comment on this site before we heard back from the company. I am happy to say we were able to work through the situation with Michael ( Sal's son== it is a family owned business) who was the one that made contact with us. AAA did come out to the house after Michael and I talked, with Josh showing up as arranged on a Saturday morning. Within an hour, Josh had replaced the entire drain line--it was approximately 12 foot run--and the problem pertaining to the line was immediately rectified. Michael and I have talked several times during this situation, and I do believe AAA Modern Air has provided very satisfactory service on this issue. I do appreciate the way we were able to work through some difficult misunderstandings and I do look forward to doing business with AAA Modern Air again in the future. In this case, Michael told me he was going to do things to get the situation resolved and he came through. Thank you Michael, Josh for coming out and fixing the problem without any further delay AND Jed who was the initial tech who came out on the 4th of July. These two techs were very professional, polite and a pleasure to do business with. The only reason I did not give a "5 Star Rating" at this time is so that I will be able to give them a higher rating the next time we do business. read more

They used to be an awesome company but not anymore. The air conditioner they sold me and recommended broke regularly since purchase (Bryant Evolution). Then when they came out for maintenance the tech told me my entire outside unit would need to be replaced. I called and was told it was not covered under warranty. I told them to give me a price without the warranty. They never followed up and it broke. When it broke they told me it was covered under warranty but I would have to wait 10 days for the distributor to ship it. This was in the middle of Florida summer (Im late to put in the review). I actually had to contact the distributor myself and listen to the blame game between the two companies. Then when I finally got it so it would be delivered by Friday at 5pm, AAA told me they close at 4pm and nobody would be there to accept it. I even went so far as to ask for a new unit but they wanted me to commit before 5pm on Friday for a new unit since they dont have crews on Saturday "on a whim". I called other companies and all of them told me I could contact them at 5pm on Friday and they would do an install on Saturday. When AAA and Carrier/Bryant let me down. I purchased an entirely new unit from another company. I will never do business with AAA again and have told everyone I know about this disgrace. This company should have worked with me knowing the part would be there by Friday at 5pm. Not only that but to recommend me a product that is proprietary like the evolution was ridiculous no other thermostat could work with that unit and it was a lemon from the day it arrived. Shame on this company mostly for not being available to install a part they new was coming to a long time customer. I have had 4 units in my life time three were installed by them, but no more. Guess the company grew so much residential isnt important anymore. Also, they are a 24 hour answering service company NOT a 24 hour response company shady advertising. read more

Couldn't be happier with services rendered. Hot air yesterday,..cold air today. Frank, the technician, was efficient, courteous and knowledgable about the problem. He got the needed part late Friday afternoon and was back at 8AM Sat morning to repair it. It cost just what he quoted and the time frame was exactly what he predicted. I would not hesitate to use this company for any repairs. The cost was reasonable and the service was excellent. read more

Once again, got to give you highest marks-------- service contract is GREAT, the tech Hendrick is GREAT, can't say enough good things. They know service and when I need it, they are there. THANKS gang. read more

We requested a repair service at 3:00PM and Frank Mckenzie, the technician was at our house within 1 1/2. He found the problem right away, ordered the part and has the A/C working provisionally without the part. The charge was $65 which is fair and the part that is some kind of board that is burnt out and makes the A/C blow hot air instead of cold air cost $60. I have used them on my home and rental and so far my experience has been very good. read more