Asked for a quote at 730am, they were out by 11am and told us honestly that our insulation was…read morestill pristine and no pests. Appreciate their timely response and honesty.

They are great. They respond quick & show up prepared to…read moreinspect. Give detailed quotes including scope of work. Scheduling was hassle free and process is quick. Their quote for the same scope of work was $2.6k compared to the $8-10k quote we got minutes prior which is insane.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

I've had the opportunity to work with Service master Elite from both a professional and personal…read moreperspective, and I can honestly say they've earned my respect. Professionally, I worked alongside them as a claims adjuster. Out of the many restoration companies I've worked with over the years, ServiceMaster Elite (and I emphasize Elite, because every franchise operates differently) has consistently been one of the fairest and most professional. Their estimates are reasonable, well documented, and if something is missed, they're quick to review it and make the necessary corrections. They don't play games with inflated invoices or try to slip in questionable charges. Instead, they provide thorough photo documentation, clearly explain any supplemental costs, and focus on working collaboratively to reach the right outcome. That level of transparency and professionalism made them one of the easiest restoration companies to work with. On a personal level, what truly sets this office apart is the people. They genuinely care about their customers and treat them like people, not claim numbers. Time and again, I've seen them go out of their way to make difficult situations a little less stressful. They also operate like a family. I'm sure there's the occasional sibling rivalry, what family doesn't have one? It's obvious they support one another and take pride in doing right by the people they serve. If you're looking for a restoration company that's honest, responsive, professional, and genuinely cares about both the quality of its work and the people it helps, I wouldn't hesitate to recommend ServiceMaster Elite.

Great service, they were able to get the mold out of the home the day we needed mold removal…read moreservice. Their repairs are very top notch and their prices were very reasonable. While the circumstances of requiring their services are undesirable, I would go back if I needed their services again. Thankfully, they also do remodels without the need for mold so I will keep them in mind. Thank you again Patrick, Chris and crew!

Patrick and his crew are hands down the best in the business. Project went smooth everything was…read moreon time and on budget. We will be using Patrick and his team again. Don't hesitate to give him a call. You will not be disappointed.

Our parents' house got on fire and GoodLife was recommended by our public adjuster GreenSpan…read more The project took a little longer to finish due to various reasons. But, we got it done. I am happy with them on a lot of things...their workmanship, not cutting corners and always addressed our concern promptly...just to list a few. If you have any concern about the project at any stage of the project, feel free to talk to them. The key is communication.... On their website, you can find the owner's name....Dmitriy. If you have any concern about your project, you can request to talk to him directly. The project manager I worked with was Serge Stasyuk. You can trust Dmitriy and Serge. If they say things can be done, they will get it done. Fire restoration is not fun...the whole process is very stressful. I wish you the best. Regards, Moe

They require an asbestos test before anything which is fine. But I have enough on my plate without…read moreadding extra steps.

2/3 of our house was flooded in August, 2025...Ghedeon and Ioana and their staff provided excellent…read moreresponse to any of our concerns and conducted all of the necessary mitigation and reconstruction in an expeditious manner in conjunction with our insurance adjuster. The job took 4.5 months and there were a great many details that required careful attention, including but not limited to: New flooring, new carpeting, new appliances, wall repair, new kitchen cabinets and countertop. All of these details were dealt with efficiently and transparently, so that we knew which of the improvements we requested were not covered by insurance and exactly how much out-of-pocket they would cost us. Ghedeon and his staff, both onsite and in the office, provided us with a solid foundation of service and comfort during this very trying time. We will be forever grateful to them all. Cannot imagine finding a better company to help us in restoring our home.

I filed a claim on Feb 14. After a brief initial visit on Feb 20 to take photos and measurements,…read morethe project spiraled into chaos. Demo began March 26, but drywall -- scheduled for April 2 -- was delayed repeatedly. At nearly every step, I faced miscommunication, unclear timelines, and zero accountability. On April 4, the team was rushed, rude, and dismissive. They failed to identify moldy, unsalvageable flooring -- a mistake that set us back another week. It wasn't until the franchise owner visited on April 11 that this was finally acknowledged. I provided replacement flooring info that day. But by April 30, Servpro still hadn't sent a quote to my insurance. Only after I followed up directly did Servpro suddenly "finish" it. Even after approval on May 7, they forgot to deliver drywall before the installer arrived May 14. No call. No apology. I had to follow up again, setting a completion date myself. Then it got worse: a Servpro employee walked directly into my home without knocking, startling my dogs and upsetting my wife. His response? "I've been here before." No respect for our space or safety. Tile and painting were delayed due to more scheduling failures. On May 28, flooring arrived but Servpro again miscommunicated with painters, who were left waiting without materials. The subcontractor even had to fetch the tile himself. More wasted time. More frustration. Finally, tile and paint were completed June 4 -- nearly four months after the claim began. The subcontractors (drywall, paint, flooring) were excellent. They showed up, did quality work, and were respectful. The real issue is Servpro's management. Disorganized, unprofessional, and totally indifferent to how much time and energy they wasted. The only thing they moved fast on was collecting the $1,000 deductible during the final walkthrough. Bottom line: Servpro showed no urgency, no ownership of mistakes, and no regard for the customer experience. I was left rescheduling my work, chasing updates, and managing the project myself -- the very thing I hired them to do. If they were stretched thin by wildfire recovery, they should not have taken on this job. If you want something done right, hire anyone but this franchise. Servpro's internal chaos caused unnecessary stress, delays, and inconvenience. I cannot recommend them.

It's hard to fully summarize the outstanding work that Daniel and his team did at our home. We had…read moremold that grew throughout an entire wall that impacted two rooms, from a slow leak. It was such an involved project with many stages and steps. Every single phase was handled with such care, precision, cleanliness, accuracy, thoughtfulness and excellence. I cannot say enough about how extraordinary Daniel and his team members are. A lot of companies talk about how they really care, and how they'll take good care of you and the project-- but it is usually far from the truth. Daniel was just incredible, the real deal. If you're lucky enough, hire him while you can. Elizabeth

A1 Pro Property Restoration is awesome! My tankless water heater leaked through my attic and caused…read morequite a bit of damage to my ceiling and surrounding wall. Once I replaced the tankless water heater, I had to deal with the residual damage from the water. The insurance folks sent out a demo team to take all the damaged wall/ ceiling and mold out. The insurance gave my Contact info to a Renovation company they use and said that they would call me. After a couple of days, I did not hear anything so I researched and found these guys on Yelp. They came out the same day provided a quote and I feel that their prices were reasonable. The insurance had already paid me out for what they guesstimated the cost of repairing everything ( i didn't tell them how much I was paid out) and it was comparable to what they quoted me. Although they said if their quote was more, they had no problem going back to the insurance folks to deal with them in regards to more money to do the project. Thankfully, we didn't need to do that. However, I thought that was important to mention because I didn't realize that a lot of people do not want to deal with insurance companies. I was turned away a couple of times when I was trying to find somebody to Replace the water heater and I needed them To provide information to the insurance company. These guys came in and we're so quick and efficient. I had a partial ceiling missing in my living room and in my garage. The wall that separated my living room and garage were missing. They Did the sheet rock,installation, crown molding, painted, Mounted all my cabinets and hooked back up my washer and dryer and sink in a few days! I'm definitely recommending them to friends and family.