Highly recommend the team here at Estate downtown in Portland. You can always find great deals and…read moreamazing value. The service is incredible and they will be honest with you which is highly appreciated. Looking forward to checking their selection out here again soon!

Honest appraisal of value for our family's silver collection and an owner that establishes trust…read morewith you right away. Highly recommended.

Oh my God what a great experience! Customer service was excellent people were nice I felt really…read morecomfortable and I they didn't make me feel out of place. Felt like I was with family. Thank you. Kenneth Jones

I came into Silver Lining Jewelry & Loan looking for an engagement ring, and my initial experience…read morewas excellent. Sal helped us from the moment we walked in, showed us several options, and took the time to answer our questions. We eventually settled on a ring and agreed on a price. To be clear, Sal had nothing to do with my one-star review. Because my bank wouldn't allow a charge of that size on my card, I had to return later with cash. About a week after my conversation with Sal, I came back ready to purchase the ring. This time, I was greeted by a different employee, a woman with white hair whose name I unfortunately did not get. After I pointed out the ring we had selected, she immediately told me that it was "probably not the ring" I was referring to. She then informed me that the ring was actually priced approximately $2,000 higher than the amount I had been quoted. A small discrepancy of $100-$300 would be understandable, but a $2,000 increase is significant and difficult to overlook. As we discussed the issue, Sal happened to come out from the back. The employee (The woman) began explaining why the higher price made sense, stating that if they sold the ring at the original quoted price, they would essentially be "giving it away for free." Considering the agreed-upon price was still $4,600, that explanation did not sit well with me. I may have misread the situation, but it seemed as though even Sal was uncomfortable with how the conversation was being handled. In the end, I acknowledge that I should have requested a written quote, and that's a lesson I'll take with me moving forward. However, the experience left me disappointed. What started as an exciting purchase for a major life moment ended with confusion, frustration, and a lost sale. Unfortunately, it also left a negative impression of a business I was initially excited to support. Edited: After reading the business's response, I'm even more disappointed than I was originally. First, my name is not Jesus, yet that's who they addressed in their reply. Second, nowhere in my review did I say that I found or purchased another ring, yet they responded as if that had happened. It honestly feels like they either confused me with another customer or didn't take the time to carefully read the review they were responding to. What bothered me most about the original situation was the lack of attention to detail and accountability surrounding such an important purchase. Their response only reinforced that concern. If a business cannot accurately identify the customer they're responding to or correctly understand the details of a review, it raises questions about how carefully they handle other aspects of their business. I understand that mistakes happen, and I appreciated the acknowledgment that the price quote was incorrect. However, this response created even more confusion and frustration because it appears to be based on assumptions rather than the facts I actually provided. If there were an option to give zero stars, I would seriously consider it. What should have been an exciting and memorable experience shopping for an engagement ring became a frustrating one from start to finish. For anyone considering doing business here, I would encourage you to get every quote in writing and verify all details before making any decisions.

Coordial, professional, transparent. I had some old estate pieces and believe that he gave me top…read morevalue for them. If the need arose, I would definitely sell here again. Yes, the door is locked which limits the number of customers that can be inside at the same time AND he will ask you to state your business before entering. This is Portland afterall, safety first.

They aren't interested in buying anything at a reasonable price based upon current market value…read more They claim they aren't a pawn shop....but an offer at .30/dollar, followed up w a BS "barely making anything at that price" Find a real company vs a neighborhood predator

Robert is honest and a good craftsman, has done multiple repairs for me, as I am a bit hard on…read morejewelry. His charges are also fair

Friend spoke very highly of this Jeweler. Said the shop had a huge selection, plenty of ring…read moresettings, and that the staff was very accommodating. She's planning on getting a ring made. What a treat.

Jewelry- know what you're buying. Calculate the gold in grams- price by the content of mix with…read morealloy. Example - 18k is more per gram than 14k. You can find a live price online. Don't let them sell you on the grams per PURE gold. I got a jewelry on an impulse and I overpaid- even with their "discount". I feel a bit hustled but it was my fault for thinking it was a good deal without doing my due diligence first. It was a pawn shop after all..... don't expect to get an actual good deal.

I pawn an iPad pro 22' in flawless condition with photos. I paid today to get my iPad out again…read more After opening the iPad there was a crack along the whole screen. The iPad had been in the box shrink wrapped by H&B Jewelry. They didn't do anything to address my issue, what a joke.

I had a great experience at Portland Precious Metals. I worked with both of the Mikes at the shop,…read moreand they were fantastic to deal with--friendly, knowledgeable, and easygoing. I came in looking for World Philippine coins, and they really came through by bringing out a nice selection for me to cherry pick from. That level of service made a big difference and showed they actually care about collectors. Their prices were very fair, and the overall experience felt comfortable with zero pressure. Just good, honest people who know their stuff. I'll definitely be stopping by again the next time I'm in Oregon. Highly recommend checking them out if you're into coins or bullion.

Mike was so patient with me, who knew nothing about coins. I was thrilled to learn one gold coin…read morebrought me over $600! He also told me what to look for from a ton of pennies I inherited. Very nice guy and nice shop.

My husband surprised me with a custom-made ring from them, and it's truly beyond my wildest dreams…read more They took the photos he provided and brought my vision to life in a way that completely took my breath away, far more beautiful than I ever imagined. When we ran into a small hiccup, they handled it quickly and professionally. We've since purchased several more pieces of jewelry from them, and every experience has been wonderful. I would recommend them 100%. Any man searching for a truly unforgettable ring for his partner, look no further!

I had a very positive experience working with Nielsen's! I went in not knowing what to do with my…read morewedding band that kept losing little diamonds, and they were able to add prongs so that it's actually wearable. The ring is beautiful and the price felt very reasonable to me. Sara is so warm and helpful, even welcoming my small children who were with me. We will absolutely return for any future jewelry purchases or repairs.

Great experience! My husband recently bought me a gift from a large retailer. It wasn't what we…read moreexpected, so we were on the hunt for a replacement. We went into Maloy with no appointment. The very friendly saleswoman showed us some options and we were able to purchase the perfect item at a very reasonable price. I'm going to go to Malloy for all my jewelry needs now.

Good service, helped me appreciate some gold I bought online and had decent prices on jewelry…read morecompared to other stores