Cannot speak on the dealership however there collision center is deplorable from top to bottom ,…read moreHad my vehicle for 2 1/2 months .over spray on my emblems . Sloppy poor quality work , ordered incorrect parts , wrong parts took a month to order base replacement parts and to top it off gave me back my 2024 F-350 with and 1/8 of sanding dust over my entire interior . When they removed my back seat for repairs they never put put my jack back so now I'm out of luck if I get a flat tire .You would be better off doing repairs yourself even if you didn't know what you were doing

Excellent experience with John at Roy Obrien collision. It was a small repair, But was expertly…read moredone in the timeframe promised. Interaction with the staff there was timely and pleasant. I was very impressed by how clean my vehicle was when I picked it up. It was detailed inside and out. Can't say enough good things about the work there.

Most unprofessional collision shop I have ever worked with. Got my vehicle towed here for repair on…read moreMonday. Spoke to them on Wednesday morning and asked if my insurance company had come out to assess the damage yet. (I was told my CCF that once the damage got accessed and OK'd by the insurance company that I could get a free loaner while the repairs are being done.) John at CCF told me that the insurance company did not make it out to see the vehicle yet, but that they should be coming sometime in the afternoon. I got a call from my insurance company saying that they went to CCF around 3pm and they were closed and the doors were locked, so they could not assess the damage. It is now Friday morning and they are still closed. Just drove up there and the doors are locked. WHEN I SPOKE TO JOHN THURSDAY MORNING, IM NOT SURE WHY HE DID NOT MENTION THE SHOP WOULD BE CLOSING EARLY AND NOT OPENING AGAIN FOR THE NEXT FIVE DAYS??? It's Friday, they are closed for the weekend, and Monday is the holiday. Meaning the damage won't be assessed until Tuesday, leaving me without a vehicle til then. COMPLETELY unacceptable. I am extremely upset. To top it off, my car isn't even accessible to be towed elsewhere to have the repairs done. IF YOU WANT PROFESSIONAL, TIMELY SERVICE, DONT TAKE YOUR VEHICLE HERE!!!!!!!!

I was recommended this place and although they did stay within my budget you can see imperfections…read morein their body work along with missing a vital damaged part. I had to go to a different garage to fix the area they missed. Upon calling them about it they wouldn't fix it after I already paid for the work because it was "nothing they did," even though I believe missing something as important as an ABS line leak is something they should've seen. Not a horrible experience but will definitely go elsewhere next time.

I just picked up my F-150. It had rear damage. They did an amazing job!! They were fast, kept in…read morecontact with me the whole time, and my truck was so clean on the return I thought I was getting in the wrong truck. I HIGHLY RECOMEND Caliber Collision!! Service with the employee's was something you don't see much anymore. If you don't go here ,your going to the wrong collision shop. Thank You!

Steve and his team exceeded our expectations by far! Communication, kindness, professional…read moreknowledge all came into place right away! We had our car towed to Caliber Collisin (Roseville Location) after a tree limb fell on it smashing the windshield, the hood and scratching most of the car. Oh this was a big job and on top of that it was a convertible Porsche. Before calling Caliber Collision, we called several other shops and they were intimidated by working on a Porsche. However, Steve and his team didn't even hesitate! The car was fixed properly and it looked brand new when we got it back! Five stars all the way, and we would like to add one more for being the best of the best in the business so 6 stars for Caliber Collisin!

They were recommended by our regular auto mechanic and it was a good recommendation. After a…read morerandom and strange accident on the freeway, my car went from first photo to second in one week. Looks great, timely work, fair price!

Stay Clear! Unless you don't mind ZERO customer service and questionable answers from both Employee…read moreand Manager I took my car in to get repaired since multiple reviews and family members said it was great. The first interaction was fine I called and spoke to a nice woman she was helpful and gave me information I needed to get started since I had Progressive Insurance. WORD TO THE WISE *** Any collision shop will have longer times with Progressive then other companies this isn't the Collision shops fault *** Once I completed what was needed with Progressive I went in to have them look over the car and give me an estimate on completion. The employee stated 2 weeks without any hiccups I stated that was WAY quicker then Gerber Collision and Glass was (4-6 weeks+) I signed paperwork and then returned a week later to drop my car off I had 1 item I was paying for 1 item my insurance company was paying for.... Here comes the issues - During the WHOLE entire process, I only received text updates on my portion never a single time did the company call me and update me on the other portion. During the process I had to call them for updates and times when it would be complete... Never did they call and update me. - The process went from 2 weeks to 6.5 weeks of waiting. Their response was "Progressive needed to come back on site, and look it over again" I was told they have someone onsite which would imply they were working there. - I noticed my gas was running lower over the long period that I was there, I looked at the maps and it seemed that someone took my car for 11 miles to a residential neighborhood for about 30 mins. - Once I was finally told the car was ready we looked it over... There was a bunch of residue/spots on the trunk and the side panel/molding by my tire was scratched up which was not part of the original issue. When I approached the employee about these issues he took the car back and stated the following "The residue was from Maple Syrup or Pine Tree, we tried to get the scratches out but the tech ended up spraying your paint with the chemical and it burned through the paint so that needs to be fixed now" After all this I had to wait another week for the car to be fixed again - I once again had to call and request when it was ready to be picked up.. This time speaking to the manager/boss, I stated should I be good to go or will I fine more issues? "No issues you will be good" The morning I was to go I called and said I'd be picking up in several hours the manager/boss said ok I'll get it cleaned up. - Arriving to pick up 2 new issues were found since the last time I arrived (Some kind of mark on my trunk and the tail light had scuffs) Once again I had to approach the manager/boss he stated "Take it with you, we will come and get it and fix it and bring it back to you" Fast forward another week they take it back fix the issues and brought it back looking as it should no other problems were found... I spoke to the manager about my problem and this is what he said.. about the multiple issues above and the whole overall issue - "When it comes to the Progressive onsite employee he travels from one location to another and when we needed him he was also on vacation so it took longer so your time frame went from 2 weeks till were we are at right now which is a little over 1 month" - "We normally always contact our customers with updates, what I assume is your option wasn't marked with updates from Progressive only your out of pocket payment was marked in our system to contact you with updates, we normally always contact not sure what happened" - "The car was taken to our calibration shop which was out on 20 mile and something, the guys house is off of 11 and Gratiot they needed to ride the car so it can reset the sensors you have a lot" - "The residue on the trunk I'm unsure what that was, the scratches I'm not pointing fingers on who did this and I'm not calling my techs out." (This issue I went back and forth with him because he was blaming me for this that the issue came in like this, I told him you can check your photos and mine the scratches were not there at time of drop off.. after this he kept quiet) When asked with all my troubles and issues and lies I was give what can you guys do.... He came back with $50 off my bill for my troubles.... I said from the great reviews and the word of mouth on the place you cannot do anything better "Haha what you want me to do here I'm giving you money off". The next day I called to schedule the pickup he stated he knocked another $60 off (I assume he looked at the damage on my car and saw I wasn't the one) I will NEVER recommend or even offer anything to anyone that is in need of repair to go to this place. If you're not in a rush have zero interest in customer service, want to be blamed for you doing the damage after you pick it up in the parking lot the by all means go here... I should have stuck with Gerber Glass and Collusion!!

Someone had stolen my catalytic converter. I brought my car to a different autoshop to replace it…read morefor $1,000. Immediately after my car was returned to me, the engine light kept blinking. I took it back to the other autoshop and they told me I had an internal engine problem and that it would cost me $4,000 to fix it. My engine only had 100,000 miles on it and this other autoshop were offering to replace it with an engine with 96,000 miles...for $4,000. It just didn't make sense; in one month, pay out $5,000 for my car? My sister told me about Clovers Collision. I brought my car here and they told me that the new parts placed for my catalytic converter were aftermarket parts (or something like that), and that their manual said to only use parts from Jeep. Clovers Collision did something ( I can't quite explain it cause I'm not a car aficionado). Bottom line, there was no internal engine problem. They fixed the issue for less than $300! I'm so grateful for this place. The most kind and genuine mechanics I have EVER MET!!! Mike was extremely personable. He took his time and explained everything. This place is a gem! You can TRUST them!

Diane and the team at Clovers are very pleasant to work with. A shining example of a great local,…read morefamily-owned business. Very quick with repairs, friendly in communication and always professional. Highly recommend Clovers.

750 bucks for a new tire and extracting a stud is ridiculous don't recommend this place at all and…read moreweight and balance

Very fast and friendly. I came in for a free alignment check. Their laser system shows exactly what…read moreis good and bad, and they were very nice about showing me the test results before and after the repair. They offered to drive me to work for free but I sat and waited because the whole service only took about an hour. The waiting room was nice and I saw a lot of regulars coming and going while I waited.

Absolutely terrible workmanship and refuse to stand behind their install defects. I have a 2025…read moreSuburban that needed a windshield removed and installed through warranty. The first windshield was installed high to the roof on the left and shifted as far right as the glass could go. Another replacement was ordered at this point and when that glass was installed the installer damaged the paint all the way around the edge of the glass. They also damaged the interior A-pillar and steering wheel in the process. Now the glass had to be cut out again and reinstalled. The edges of the glass was damaged in multiple locations and the rubber seal around the edge has now been replaced with a foam that is not up to the standard it should be. There was also excess foam sticking out about 1" at the top corners of the glass. This is absolutely unacceptable for a warranty repair whether it is within your spec or not. Now the dealer is ordering another new windshield and hopefully will find someone else to cut out and reinstall the new one. This will be the 4th windshield in my vehicle due to incompetent installers.

Great service vary friendly would recommend to anyone great prices vary affordable Best prices in…read moretown.

I went into B&B with an unusual repair issue that my local dealership claimed was near-impossible…read moreto fix. (They didn't even try) Matt at B&B had my car repaired in 1 HOUR! Easy Peasy. Cost was very reasonable. EXCELLENT FACILITY!

Always a good resalt. Friendly and always on time…read more Very fair pricing. And willing to listen to insurance complications.