Don't rent from this Avis/Budget location at Fair Oaks Mall in Fairfax, particularly. I received a…read moregreat price on a rental car for this location on Expedia. On day of rental, they did not have the car type I reserved and blew me off. I believe they didn't want to honor the price I received. The manager was rude and told me to call customer service. Once I called there, they moved my reservation to another location but it was $300. more. That person said in order to honor my original price, they'd have to transfer me to management. That person said I would have to pay the increased price first and they would reimburse me later. Are you kidding me, do you think after this experience I would trust them to give me a reimbursement?? Don't use Avis or Budget, owned by Avis! I had problems with Avis at the Tampa, Fl airport. They don't handle the reservations correctly (you really don't have a reservation when you think you do) and their customer service is rude and unprofessional. They don't treat customers well. Don't give them your business!! I suggest Enterprise! Great experience with them!

I reserved car online, got confirmation number. I arrived and told they had no cars at all.read more

Habtom (the manager of this location) is fantastic and very friendly! We were supposed to returned…read morethe car to another budget rental location about 11 miles away. After finding out this location was much closer to us, we called and were told that we could return the car here. Habtom also helped us waive the $45 relocation fee. He saved us a lot time and money. Very efficient and friendly service! The temporary kiosk is kind of hard to find as their office is currently under renovation. We recommend to call their number listed on google before going in.

Reserved a car online last night to pick up at noon today. At 11:00 am I received a call with a…read moreride guy telling me they have no cars. He called ONE hour before I was scheduled to pick up the car! AND, he was ride, said sorry and hung up on me! Does he think I am renting a car for fun? This is horrible and I DO NOT RECOMMEND this business!

Great experience with Zylls Car Rental & Leasing. Clean cars, professional service, and smooth…read morerental process. Highly recommend!

Star , they should have no right to be in this work .They are shitty as hell , 12 counters only 2…read moreworking , had to wait almost +1 hour to take the car rental, staff is rude at best , get turo or something else , its a real pain

I arranged to rent a min-van at the Dulles International Airport on July 2, 2025. It was prepaid…read moreand when I was at the desk, my adult daughter who was traveling with me asked if she could be added as the additional driver. The lady at Budget who helped us said okay but never explained that it would be a $79.44 additional charge. The mini van's front end was out of alignment so there was a lot of play on the wheel, so I was afraid to let my daughter drive the mini van plus the left back tire kept losing air and I had to keep putting more air in it. So my daughter never drove it due to the condition of the mini van, which I told the Budget employee about when I returned the car. When I called to protest the additional charge from Budget I saw on my credit card, I called to have it credited back to my Visa. But Budget denied crediting me back the $79.44. I have always used Budget but unless they do the right thing, I won't ever again.

The shortest review I'll ever write!!…read more RUN !!! ESCAPE!! DON'T BOOK AT THIS LOCATION!!! HERTZ is good but this location is terrible!! The manager knows nothing about decency or customer service!! My pick up time was 5 pm!! At 2 pm I get a call from my travel agency that the manager is canceling the reservation! Why? Because I'll drop it off in a different location!!! What's wrong with that??? Why didn't the system block it if it's not allowed??? The manager calls me and say nothing useful! Refused to take responsibility and ownership! Refused to adjust my pick up with the same rate or even advocate for me! If they even called first thing in the morning, things would've been different and would've defuse the situation a little bit! They screwed my day! No apologies! No resolution! No compensation!!! Never again!

DO NOT RESERVE A PICK-UP AT THIS LOCATION…read more The employee that works the Hertz desk apparently doesn't show up and you'll be left without a way to pick up your car. I asked the Marriott employees and they said the Hertz employee makes a habit of this.

This car wash had a teacher appreciation deal for a free wash for teachers. It was super simple…read moreand did a great wash! The staff are very friendly and thanked me multiple times for my service to the community. It is a long car wash and does a thorough wash and dry. Very impressed! Seems pricey without the deal though... the value for what you pay normally is questionable. However, this is a nice place still. Good service overall.

$30 for a wash - no dry, no armor all on the dash, and pay extra to vacuum your own car…read more Hard sell on the membership before you even get through the wash - pushy to get you to sign up for a subscription before you even know if you like the service. A quote from the person at the payment station: "If your car doesn't get as clean as you want it, there's no rewashing it." This is not an improvement on a gas station car wash. Pass.

I've been using the AAA Mobile app for a while now, and I can confidently say it's a game-changer…read more Whether planning a road trip or stuck on the side of the highway, this app delivers exactly what I need--fast, reliable results and easy to use. * Trip Planning is Made Simple: The TripTik® Travel Planner is very helpful. * Roadside Assistance at My Fingertips: Requesting help is seamless. I got locked out of the car and the app kept me updated every step of the way. * Member Discounts are great! I love saving money at restaurants, hotels, or even on car rentals.

The guy was very unprofessional. I was coming all the way from Florida. And he told me that I got…read moredeclined because of my credit. I asked him a few questions about what I can do to rent a car even if I have bad credit. He told me my credit was bullshit and that I needed to fix it. Very unhappy with his service. He told me "my credit is bullshit and that I needed to fix it". So now I will never use budget. They also tried to use hidden fees.

My wife and I visited Ireland from 10/10/24 through 10/23/24. This was our first time ever…read morevisiting Ireland and we split our time between Dublin and Galway. Our time in Galway was spent on tour with Caddie Tours. The specific tour was Sean Fleming - Best of the West (Galway) Tour. My wife and I know Sean from the Auld Shebeen Irish Pub in Old Town Fairfax and make sure we have reservations any time Sean shows up. In a nutshell, Caddie Tours, under Niall Leogue's watchful eye, was excellent and thoroughly entertaining. Sean alone would have been enough, but Niall was the cherry on top. Engaging, witty, and charismatic, Sean and Niall provided everyone on tour memorable experiences. The tour included visits to "The Quiet Man" village (where I not only walked in John Wayne's steps, I wore the clothing and acted out a few of the scenes (thanks, Niall)), Aran Islands (wonderful scenery and small village shops), and a Story Telling evening in the back of a pub in Galway called The Office (Brian Nolan, The Story Teller, was incredible!) to name a few. Intertwined with the visits was singing by Sean Fleming who literally had his acoustic guitar with him EVERYWHERE we went. He sang on the bus, in a church, in a few pubs, and the hotel bar! All in all, I highly recommend using Caddie Tours as part of your visit to Ireland. Splitting our time between doing our own thing and using a touring group was excellent as we were able to enjoy having the freedom to do whatever we wanted while also enjoying a planned, guided event. We met some great people on the tour and look forward to seeing them again when we see Sean play at the Auld Shebeen. So, reach out to Niall and let him know John sent you to Caddie Tours!

From the owner: At Caddie Tours we realize vacations are a very important part of people's lives. Choosing the…read moreright vacation involves many factors and we know you often need advice to make the right vacation choice for you. We are Ireland specialists, and we believe that we know what it takes to provide the ingredients for the perfect Irish vacation. If this is your first visit to Ireland, you might prefer to let us do some of the planning for you by choosing one of our escorted coach tours. We offer chauffeur drive vacations with private driver, golf vacations to Ireland & Scotland. We plan customized trips for groups of 2 to 200 and while we can't arrange the scores we can arrange everything else