Had a dead battery today and they were able to sell me a new one, and install it. We were lucky…read moreto have AAA so received a good price on the battery. Cody was a great representative of this company. Thank you

Fast service. Driver was friendly and fast. Reasonable price and no hidden fees. From call to…read moredelivery 30-45 minutes. Which was awesome.

They went above and beyond to help me and when I called back a month later to ask about air…read morepressure levels and temperatures during my travel they helped and did not make me feel like I was affecting their time. Definitely recommend!!

Great staff here! I registered this business on help because I had a great experience here! I am…read morefrom Cleveland and was passing thru on route 70. We had a problem with our exhaust. We called a million palces but it was already 3:30 on a Monday and people could not look at our car but we had to get to Ohio. McCord's agreed to look at our car and took us right then. They ended up putting some welds on it so we could continue on without much fuss. Didn't take long! and the price was good. We really appreciated their service and would recommend them. All the staff we encountered were great. and the customers too. I left my phone on the bench and some guy was like - is this your phone?? Great job guy! Thanks McCords!

Gas mileage dropped after putting this gas in. 87 octane. The worst non towing mileage I've seen on…read moremy Yukon.

WARNING! This place is a perfect example of what parents worry about when their kids are off at…read morecollege. If you have a kid who drives, don't ever send them to this place to get anything done to their car. My daughter stopped in to simply have her tires aired up. They sent her to the waiting room.. she looked out in the repair bay and they were trying to jump start her car.... it's a hybrid. The mechanic, "who's been doing this for 40 years, how dare you question him", was extremely rude to my daughter, then to my wife on the phone. He tore up the bill in front of her in a fit of frustration, (they were going to charge for airing up tires!) Way to build customer loyalty moron! I hope the manager realizes what a toxic person they have working there. And what a liability it is to have this guy ever talk to customers. If I could give negative stars, I would.

Replied to my call in a timely manner. Was friendly, courteous and helpful. I was able to leave my…read morevehicle overnight since it was snowy and late on their lot and they gave me time to find a solution for my issue.

i called jake's for a repo situation i was in, i am in illinois. they were willing to "team up"…read morewith me at a reasonable cost to look for a do their very best to repo a couple of vehicles that we knew were in that area. thank you jake for a wonderful business to business collaboration. would definitely recommend for any and all towing needs, personal or professional.

Great communication including photos on work to be done and cost. Work done timely and according to…read moreestimate. Got me in quickly with no appointment on a second visit for an AC charge (found the leak too). Definitely recommend

Let me preface this review with the fact that I might be out of touch on what it costs nowadays to…read morehave a car repaired. I live nearby and have been going to them for about 20yrs. I know they changed owners a while back, sadly. A few days ago I had a bad noise coming from the front of my car, serpentine belt related. One of the idler pulleys came off while driving there. I left it for an estimate. Well, I get a call the next day and they quote me 2 prices. With bad pulleys and belt - $527 With tensioner, all pulleys, and belt $1,157. I was gobsmacked. Im on social security so i told them no and picked up after paying the diagnostic fee. I have always worked on my own cars until i turned 69,, lol. Decided to do it myself. Gates Serpentine Kit $325. Turns out it is an easy job on my Infiniti G37X. Less than an hour start to finisn. I know garages charge more on parts but even if kit was $600 that would be $550 for labor. Like i say i know everything is more expensive. Seems like they want timing belt replacement prices for a serpentine belt. I need recommendations for a new shop.​

Literally the best customer service I've received, got my front end aligned really fast and…read moreeverything looks great!

If I could give zero stars, I would. These tires are horrible and the employees are deceptive about…read morecontract pricing and amount owed. I got the tires and was given an envelope with the 'paperwork'. When I actually looked inside there was no copy of the contract. I had to ask for it. My first alignment was a nightmare. I had just had the tie rods and control arms replaced but RNR said there was 'too much play' in the front end and they couldn't do the alignment. I took the car back to the mechanic who did the front end work and they said there was nothing wrong with their work. I had to pay for their time to check the work, but no adjustments were made. I took it back to RNR and they were magically able to do the alignment after that. The next month I was injured at work and I ended up on leave from work for over 2 months. I got behind on all my bills and RNR lied to me about the amount owed on my tires right before the same as cash period ended. The price they told me was twice what I actually owed. If I had been told the correct amount, I probably would have paid it all just to get them off of my back. Injured or not, trust me, they will call you regularly (seriously, twice a day) if you get behind on your payments by so much as $5. ALSO if there's a chance you might not have money in your account when they post payments, DO NOT give them a bank account that has overdraft or NSF fees, because they will hit your account twice a day until they catch some money in the account. You can try to ask them to stop calling all the time and hitting your account repeatedly but they won't stop because 'it's company policy'. They will also threaten to repo the tires! WOW! If I had given them a bank account that charges fees, I'd have gone off on these folks by now. They are shady, deceptive people who make a living off of hoodwinking people into paying $1000 for $300 tires. 1ST chance I get, I'm getting 4 new tires and giving them theirs back. DONT SHOP RNR UPDATE: After paying them over $600 for 4 crappy tires, they came and took the wheels off of my car, refused to accept payment to get them to stop. Honestly, its a relief to be done with these a#@$%#*$. But.... my car is up on blocks IN MY DRIVEWAY. BEWARE BUYER.

This place is ok. I have been getting my oil changed here regularly for about ten years!read more

Pretty fast (30min) and reasonably priced. Clean lobby. They tried to upsell me but I didn't fall…read morefor it. I like how I can make an appointment.