Some of the detailing staff have to be called out for their lack of attention to details and their…read morelack of pride in the work they perform. Case in point, I requested full service interior detailing. upon completion I looked inside the back of the truck to see the floors not vacuumed but floor mats were washed and put in place. I noticed the associate working on the passenger side take the vacuum and took 2 swipes on the front passenger floor then as slowly as possible, put the vacuum hose back in place. I brought this to the attention of the other associate working on the driver side and proceeded to vacuum the entire truck. Kudos to him. Unfortunately, this is the second incident of poor service. I'm moving on.

They lost my keys, then blamed me, saying it wasn't any of their employees. Well, I drove the car…read morethere with the keys. They said they looked at their cameras and saw one guy throw my keys from one side to the other, where they magically disappeared, but they said they weren't responsible. So now I am out six hundred dollars buying a new key fob. I will never use these people again.

Just went today and got an oil change, forgot to ask about skid plate hanging after they finished…read moreand they gladly went back and fixed it for no charge and it was so quick and everyone was so nice. Thank you Jose and Jake!

Ember P & Sam D were quick, professional, and very pleasant! Showed up not long before closing,…read morethey gladly greeted me and quickly got me on my way. 3rd straight time of going there, will continue to do so!

I always receive top service here from Brandon and others. They are amazing! They helped me with an…read moreissue regarding my under tray and I was in and out. They are very personable and have great customer service.

horrible customer service had an 8am APPOINTMENT and here it is approaching noon and they still are…read morenot done!!! changing tires should only take 60 minutes NOT FOUR HOURS!!!! I will NEVER do any business with them again!

Quick and easy oil change, with the coupon it matches dealer pricing. Rick and his team explained…read moretheir process and make it seamless. I'll be dropping by again. Thanks again Rick!

Well we have a brand new Kia K4 and took it to this place last week for its first oil change. It…read morestart dripping oil in my driveway. I thought they may have spilled oil on the frame and didn't clean it, which is quite sloppy of them. It continued to drip after a week. I checked the dipstick today and it doesn't register any oil on it. I'll be going back asap. It was like 120 dollars. This is total crap from them.

Courteous, on time, thorough service. Good to know someone to maintain my car who is worth the…read moretrust.

Paul is a GREAT manager,Erick is the best,very honest, and the other guy is good but still…read morelearning. I rate the whole place A++++++++++

Stopped by for my first car wash at Jacks great service, it was fast as workers were nice!read more

I always go to Jack's, providing my own preferred brand of synthetic oil & oil filter and happily…read morepaying them for the labor. I provide a new 5-quart jug of oil and I get a little back as my engine takes four quarts. This time, I saw the young man pour the entire jug into my engine then toss (like end-over-end) the empty plastic jug in the trash. He shows me the dipstick, which looked OK after starting the car. But I was suspicious. The car's never required 5 quarts before. In the morning, with a cold engine, I popped the hood & pulled the dipstick. Sure enough -- over full. Took a crappy picture with my cellphone but it's obvious.

I recently stopped here for an oil change it was my cars first oil change here as well as my first…read moretime coming here. This team worked really quick to take care of me even though I did not book an appointment. They do tire rotations as well but it's recommended that you should call for in advance. There's a few of charges that they will let you know about and it's not bad compared to other places. The receptionist is actually very knowledgeable about cars and to staff here was very friendly. I will happily come back here in the future since my service here went by so smooth. Forget the car dealership or big name places that take forever. I wouldn't even go to Jiffy Lube.

Service was excellent,fast, professional. And the price for my oil change was fair. This was my…read morefirst time at this location, and I'm glad I stopped in and paid them a visit. I didn't even need an appointment. Id recommend giving this place a try if you haven't already been here.

they fired the best manager/lead tech they have ever had and now brought in a person that only…read moreknows tires and got fired for leaving upper control arms loose, broke the guys cv axle aswell. The owner Sue has no idea what she's doing her husband Rich ran it for many years, ever since he passed away she hires people with no Ases/ certifications no one there is even has a license to do ac work. Also pays people under minimum wage, no overtime even when worked more than 40 hours. Doesnt even let her employees take their full hour lunches and still takes an hour from her employees... I repeat DO NOT BRING YOUR VEHICLES there and no I'm not a disgruntled employee I just know how she does it and how sloppy the work that comes out that place, no one there now legit doesn't know what they are doing...

brought my car in for an alternator repair and they cut open the rubber in my CV joints to charge…read moreme another $600 in repairs I didn't need. They ruined my exhaust which they lied and said needed to be removed to get the alternator out which they didn't. They fixed the exhaust for free and NO ONE GIVES FREE WORK AND PARTS UNLESS THEY ARE HIDING SOMETHING.

Amazing shop, they're honest and do good work. If you're looking for a honest shop that won't rip…read moreyou off, look no further.

My car broke down forty miles from home. A gas pump issue. AAA recommended Rockdale Automotive as…read morea trusted business. My tow truck operator told me it was the best around and he was right. The shop was minutes away from closing for the weekend, but they accommodated me. I could not accompany the car to the shop. Page, at Rockdale, took all the needed information over the phone. The shop is closed on the weekends but Page said one of the mechanics might be in on Saturday morning. Saturday morning the call came with a description of the problem and all work that would done by Monday. Picked the car up on Monday and was pleased with professional service and workmanship. On top of that, they accepted my AAA membership discount. Look no further for your automotive needs. As my tow operator said, "They are the best around."

I called to have my brake pads replaced and I was able to get in the same morning which was great!…read moreThey inspected my car and were able to give me a detailed breakdown of what my car needed right away and what they recommended should be addressed. I have a BMW and they had the parts that BMW would use without the BMW stamp. They were also able to change my filters and brake fluid too in the same day. I definitely would recommend Christian Bros Automotive for any car concerns. They worked efficiently and answered all my questions before they started the work. Thank you so much again!

The staff there are all very friendly and welcoming, however I went in for a muffler repair which I…read morewas told they don't do, and then wanted to do an additional 6600 of work on the car. It's a ten year old beater not worth half that.