When a relative had a long recovery after an accident, I wanted a cleaning service to bail out her…read moreapartment, which she hadn't been able to clean or maintain. I called D Ford and spoke to Danielle, who immediately provided me with an hourly rate. We set up a time to meet, and she questioned me about how deep a cleaning I required (Very deep, as it turned out). Danielle called the day before to confirm the appointment, and she and Darius arrived a few minutes early. They were businesslike and pleasant, asking relevant questions, and getting to work immediately. I stayed on the premises at my relative's request, and they worked steadily for 4 hours, with excellent results. Their rates were fair (I had polled several friends to get ballpark rates of the cleaners they employed), and the work, as I said, was great. The only glitch occurred when tried to pay with a credit card, and found they took only cash or check. Danielle told me they were still in the process of setting up for credit cards. That would have been helpful to know beforehand. Be sure to check payment information upfront. Having said that, I still recommend them. I live outside their service area, or I would hire them for my own house with no worries.