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    KK Enterprise Cleaning Service

    5.0 (1 review)
    Open 7:30 am - 6:00 pm

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    Services - KK Enterprise Cleaning Service

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    KK Enterprise Cleaning Service Photos

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    11 months ago

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    Queens of Clean

    Queens of Clean

    4.4
    (233 reviews)

    Having the Queen of Queen in my house last week was definitely one of the nicest experiences I've…read morehad in a long time period the 2 folks were so kind, gentle. I mean, they cleaned my windows. My windows haven't looked this good since I moved into this house 5 years ago. They did the tracks, they did everything. They even got some windows upstairs that haven't been done in 5 years because nobody could ever reach them. So I really appreciate these people and I'll tell you if you hire the queens of clean, I gotta think based upon my experience that you're going to be more than happy, not only with their pricing but with their service, the quality of the work and also their pricing, because I got to tell you. I had prices from other window. Cleaners that were $200250 more. So the Queen of cleans hit it out of the park for me. Kevin Raines

    I would not recommend this cleaning company based on my experience!!…read more I paid $515 for what was advertised as a detailed move-in deep cleaning, and the quality of the work fell far below what was promised. Numerous areas were either overlooked or not cleaned at all. The baseboards were still dirty, the walls were not spot-cleaned, every window sill was missed, there was no high or low dusting completed, and the downstairs bathroom was essentially untouched. After I raised my concerns, the company sent a second team to finish the job. Unfortunately, even after the return visit, many of the same issues remained. I have photos documenting condition of the home after services were rendered. For a professional deep cleaning at this price, I expected much more attention to detail and a completed job the first time. Instead, I had to spend additional time inspecting the work and requesting corrections, only to find that important areas were still missed. I understand that no service is perfect, but this experience did not reflect the level of quality or professionalism I was paying for. Based on my experience, I cannot recommend this company. Lastly, When I asked the worker Josh if the dirt was coming off of the baseboard in the bathroom, he became visibly upset and responded that they had other clients to get to. While I understand that companies have busy schedules, I expected the service I paid for to be completed before moving on to another appointment & that is what I stated to him and he immediately got upset said that he wasn't gonna be talked to like that, stormed out of my house aggressively swung my screen door open & it hit the outside wall. As a customer, I believe it's reasonable to expect clear communication and a respectful response when asking about the status of the work being done in my home. I have attached some of the photos, but not all to show you what they consider CLEAN! HIGHLY UNACCEPTABLE !!

    Kleanguru

    Kleanguru

    4.3
    (10 reviews)

    The stars are for the great customer service, however, the cleaning people except one was not good…read more The first time I hired Kleanguru was to clean out my rental and told them it was a move out cleaning and there was only two bathrooms to clean plus a small kitchen and mop floors (only entry and going to laundry room and the kitchen) a very small space. I told them the place was just painted so no dusting required and carpet was cleaned professionally and that didn't need vacuuming either. The job was supposed to take 3-4 hours but it needed an additional hour to hour and half for her to finish everything. I will say the cleaner was a nice lady and didn't speak English well but funny how they understood some things and not the others! After almost 5 1/2 hours the place was still not cleaned thoroughly as you would do a move out! I let the customer service know and they sent a very capable lady to finish the mopping and cleaning of the inside of the cabinets that the first cleaning lady was supposed to do! The last lady did a good job and left very fast. So, I decided to give Kleanguru another chance to come and clean my house and specifically asked for the lady that came last as she spoke English and was fast and through. I was told she's not available and they sent another lady that didn't speak English either and kept using her phone to translate which was absolutely fine. Again this job was supposed to be 4 hours as there are 2 1/2 bathroom and a kitchen and I wanted the lady to dust everywhere and mop as I have allergies and it's a must. My house is always tidy and clean (just need the deep clean every few months)! Even when we were touring the place she said "it's so clean"! I told her I expected her to clean the first floor for a few hours. And then maybe one to one and half hours upstairs and the basement just needed vacuuming. I assumed she understood as I translated it for her. She started in the kitchen and was talking on her phone a good while. She was there for almost an hour and it's a small kitchen so I excepted to be perfect. However, she didn't even clean under the toaster and other few small appliances as there was crumb there. She didn't even clean the sink well as I had to re-do it myself. She spend another hour or so and then went upstairs and there's a small full bath that she really didn't do anything to except push dirt around as they would say. She didn't even vacuum well. She came to me and said she has only 10 minutes left of the 4 hours and what I wanted to do and I told her to go to the basement and just vacuum that's all. She was there a few minutes and didn't even vacuum the area as you walk in since there was a cobweb I had left to see if she will clean it up. She didn't! She was on her phone constantly. She left and I paid the company directly and when asked I told them she didn't really clean well. I was told that 4 hours was not enough time and they needed another half to one hour more. I sent pictures of the items I mentioned above that wasn't cleaned and they didn't respond. Basically hopefully it'll be better next time with more hours added! Unfortunately, when you deal with such companies and they make money off of their crew, they always find a way to add more hours so they make more money. None of the cleaning people did a good job except the one.

    I needed moving out cleaning after the movers took my stuff. The wonderful team at Kleanguru agreed…read moreto come the next day. They were right on time and did a fantastic job. The price was good and they were great.

    Touch of Class Cleaning Services

    Touch of Class Cleaning Services

    1.6
    (5 reviews)

    After a colleague told me about this cleaning service, Paul (my point of contact) was quick to…read morearrange a meeting and provide a reasonable estimate ($75) for cleaning my small-ish (600 sq. ft) apartment. All seemed well at the time and I was hoping I had found my cleaner. Later, Paul called me to tell me the doormen of my building would not allow the cleaner to park in front of the building. As a result, I was asked to pay an additional $15 for the cleaner to find parking. I did not think this was appropriate -- I am paying for cleaning, not the steps leading up to cleaning (especially when there is abundant metered-parking all around us) -- and refused. Paul relented and maintained the $75 fee. The cleaning itself was merely adequate. Noticeably, the windows were not cleaned and the bathroom was nowhere near as clean as I had hoped. But that was not a deal-breaker for me and I requested another cleaning, which was better than nothing. Scheduling the next cleaning proved impossible. The date was shifted at least 3 times, all at Touch of Class's request, and I had to change my schedule at least 3 times to accommodate them. The day that the cleaning was supposed to take place, I received a voicemail from Paul telling me his cleaner could not find parking -- in the heart of the Gold Coast, mind you, where parking garages and spots are bountiful -- and abandoned the job completely. This was totally unprofessional -- although my experience with Touch of Class was not as bad as the "filtered" review below, I can wholeheartedly recommend that you avoid them.

    Let me first start off by saying the cleaners Nina and Paul were great…read more Now to business. I was initially scheduled for an estimate (I believe on Monday) around 3pm. No one showed. After I called and left a message stating that no one showed, I did receive a call back with an apology asking if they could show up on Tuesday around the same time. I obliged. A week or two later they came to clean. On a scale of 1-10 the cleaning was about 6.5. There were obvious spots that were missed, from the dusting of the baseboards to missed spots on the pantry door. I took pictures and emailed them over. I also tried calling but would always receive a recording. Eventually a few days later I received an Email back apologizing for the work that was not done. The next cleaning (a month later) was 100% better, we even did a walk thru to make sure nothing was missed. (There were a couple things missed but that was quickly fixed.) I know you may be thinking what is the issue? Well if you want to speak with someone versus email that will not happen. And the responses on emails are spotty as well. My husband and I were at the point where we were going to allow them access to house via security code but after calling multiple times and not getting anyone we decided that would not be a good idea. (What if there was an issue and they set off the alarm or something happened, (Good Luck in trying to reach someone) Touch of Class did provide 3 cleaning for use but ultimately we decided to end our service with Touch of Class. Since then we have not heard from them asking if there was something we could have done better. They had no interest in saving the business. If communication is key with a company you are sourcing please think again about Touch of Class. Point of contacts were Tiffany and Tony.

    KK Enterprise Cleaning Service - homecleaning - Updated August 2026

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