Had good service from AAMCO in Plant City so out of convenience went to AAMCO Brandon to address A/C problems. 1st visit, tested for leak, said no leak, diagnosed as low refrigerant and topped off. Great. 10 days later blowing hot again, went back and they said they forgot to put the cap on it and the refrigerant leaked out again. Topped off, no charge. 10 days later blowing hot again. Dropped it off on Sunday so it would be there for Monday. This time they miraculously found an evaporator leak on Monday. Got what we thought was a fair price and told them to fix it. Was told it would be ready Tuesday. After no update on Tuesday, called and told Wednesday. Again called after no update Wednesday called and told Thursday. Called again Thursday and told will be ready by 10am Friday. Called at 10:30 and was told would be ready at 12-12:30. Arrived at 12:30 and was not ready. Was told the tech went to lunch and would need another 1-1 1/2 hours. Told at 2:12 that it would be ready in 25 mins. Arrived at 2:40 and told would be a few mins. An hour later they told me it was done and would be pulled around. Another 20 minutes later they said they cant get cold air to blow on the drivers side but bring it back tomorrow and they will fix in 1 1/2 hours. Finally got the truck back and it is storming at this point, the dash is chipped. Looks like they pried it off with a screw driver. Another crack and then completely broken in another place. The rubber mat that goes in the dash above the radio is missing and so is the trim in the kick panel. Wires hanging out and the rubber floor liner ripped. Was told they assigned the wrong tech to it. Excuse was he was old, kinda chubby and has diabetes so it was hard for him. Poor excuses. Needs resolution IMMEDIATELY. read more

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We had my daughter-in-law's Kia soul towed here last week with what appeared to be transmission issues. Oscar was the AAMCO employee I dealt with when I dropped off the car. They kept the car for several days and were not able to find anything wrong with the vehicle. They did not charge my son anything for their diagnostic work and while they were not able to identify the issue, I think it is commendable that they did not charge anything. I would certainly return to this shop in the future as I can't imagine being treated more fairly. read more

AAMCO in Brandon is old school but don't let looks fool you. Oscar and crew took care of my vehicle way better than the dealership and I am forever grateful. From the moment I walked in I was treated with respect and was given updates every step of the way. Worth the money, time, and care fixing my transmission. Thank you gentlemen for all you do. read more

Horrible experience. 5/11/23 vehicle delivered to AAMCO. I waited 15 days for approval. AAMCO contacts me, I would have to pay $438 if I didn't want to wait for CarShield to send parts. Using AAMCO parts would not be covered if there is an issue later. Get truck 5/30, On 6/16 go to have the fluids checked. Told to return on6/17. I got home, the transmission light came on and quit moving. Towed it back to AAMCO. On 6/27, pick-up truck. On 6/28, the powertrain and transmission light comes on the dash. 6/29, AAMCO believes it is a bad sensor. AAMCO drives vehicle over the weekend. 7/3, vehicle fixed. I drive to Alabama where a loud vibration starts. I pulled off the interstate to have it checked. Firestone looked at the vehicle. They show me the driveshaft is barely hanging on by one bolt and the other is missing. I now don't trust any work that has been done by AAMCO. 7/25, AAMCO owner gets photo and video of the drive shaft hanging. 7/31, meet Owner who has checks vehicle, we discuss my horrible experience, and they could have killed my family. I asked for compensation and get an invoice that says, "Customer wants compensation. He was offered an inhouse credit for future repairs." Owner Robert Sanchez when questioned about this, states he wants to keep me as a customer. I advise that with my experience, I wouldn't want to have service completed here again. He offers a different location. I express I'm not comfortable with that. I asked for a dollar amount to be added to the invoice to protect him and I. He refused. So, it is a useless invoice/legal document. I advised I would consider it. I requested AAMCO pay the amount of $800, the second rental car cost and inconvenience. Sanchez states, he doesn't reimburse people for rentals. He offers me a check. I'm so done by this time, I agree. I want to caution anyone that uses Brandon AAMCO you have made a mistake. Don't go through the frustration that I did! read more

AAMCO Transmissions & Total Car Care - Auto Repair Near Me - Brandon, Florida

I was going in circles with the dealership trying to get my cars transmission serviced. I had enough, of everyone's opinion. I had my vehicle towed again to Aamco in Brandon Florida. Dakota the shop manager took my information. The next day they had a estimate, parts ordered already. Followed up with me to keep me in the loop. I have had the car back about a week now. It is honestly like bringing someone else's car Home. My Fiat has never ran or rode this nice. What a great Job, done with pride... It show's Ronald T. Sanders read more

Not an easy task this is it 1981 Dodge crew cab over 30 years old and very customized pick. Every part of this truck is custom. And they fixed the leak between the transmission and the transfer case. Additionally, they cleaned up all the fluid off the underneath of the truck which was everywhere. They did this in a timely manner and communicated with me on this. They were honest, trustworthy, and reliable. I appreciate the customer service as well thank you very much. I trust my truck with few people out there. You are now one of them. http://read.uberflip.com/i/833766-july-2017/0? Page 52 read more

AAMCO Transmissions & Total Car Care - Read the article on page 52 to understand how custom it is!!! - Auto Repair Near Me - Brandon, Florida

I got a recommendation to reach out to Pete at AAMCO, so I took my car in for what I expected to be a failed head gasket. Instead it was a much cheaper fix, thermostat. I then figured I would take my other truck in for a failed abs sensor and a rear diff service. That job got done quickly and for the price quoted. They are my new go to spot for repairs. read more

AAMCO Transmissions & Total Car Care - I guess I needed a flush. - Auto Repair Near Me - Brandon, Florida

Our black Tahoe has been in and out of their shop for months. Their transmission guy only works a few days. The rental car fees we have endured are beyond our budget. We are waiting on a call from the owner who has still not called us. Seriously save yourselves the hassle. It's caused undue stress with no end in sight. read more

First impression is still important, especially if you are expecting to get paid for a service! The joke at the front counter would not answer a simple question "can you get the car in this morning?". He was more worried about filling out a form, then proceeded to ignore me. If you care about your hard earned money go somewhere else! If they disrespect you from the start who knows what other shady crap they are doing to you and your car when you can't see!!!! read more

The manager lied to me about a price and told me it would be $90 to fix then after fixing my car he charged me $247 and said he forgot to mention the labor then I went to check and see how my car was and he told me it was done for hours but he do the paperwork for it, while I saw him eating away behind the counter doing nothing!! read more

If i could leave --3. Review Just had my car returned. Upon receiving now there is a hole in my back bumper cover . and popped off the front cover too This place is extremely lacking with the care of your vechile !!! I want them to own up to the damage they caused !!! And pay for replacement on these parts. Plus paint to match. read more

Thw staff here was so good to me. I had to bring my car in, after already having paid the dealership an unnecessary amount of money, and they walked me through every step and every option. Hopefully I don't have to bring my car back in, but if I do, I have complete trust in these guys. read more

Where do I start? We took our Subaru outback into Rob and Charlie at AAMCO to have our transmission looked at in January 2019. First thing, ROB told us he would not be able to tell us what was wrong until he dropped it for a fee of just under $400. Ok...we agreed. Once Rob dropped the transmission of course it needed to be rebuilt. We were told that it would take roughly one week for the work to be done. We were quoted an original price of around $4127 to rebuild the transmission. It took about 3- 4 weeks to get our car back in February 2019 which did not happen until we went in several times and demanded that they finish it. The price also went up to around $600. But what could we do at this point we were at their mercy. Once they rebuilt the transmission, we got it back it never ran the same. We took in multiple times more than 4 and we were told that nothing wrong with it. After repeated dissatisfaction Rob had us take it to plant city from Brandon for an alignment and to have the transmission adjusted. I don't know much about transmissions but I thought that an alignment was nessacary when a transmission was rebuilt. We felt like we were getting the run around. Whenever we took it in, Charlie would always brush off our concerns or tell us Rob wasn't' in and we would need to talk to him. Rob would just say there is nothing wrong. We felt like we were getting the run around. We hoped that since they were the professionals that they knew their craft and would stand by their work. After many visits we learned that Rob and Charlie own AAMCO so why could one not help us. Finally we gave up and accepted the way it was. Fast forward to 3/16/2020. The car was running a little rough in first gear. My husband called and talked to Charlie. Charlie agreed to take a look at it. Our warranty just ran out at the beginning of February, 2020. WE had put less than 10000 miles on the car since the work had been done. SURPRISE! The transmission was bad again. Charlie asked my husband for money to once again drop the transmission to diagnose the issue. WE DID NOT AGREE THIS TIME. Granted we did not pay for the extended warranty to ensure that they were doing their job correctly but come on. We expressed concern from the beginning and were given the run around. Top it all off when we went back to pick up our car Charlie asked us what kind of a new car were we going to buy. I told him well I am not sure because after investing $4500 in my car I was not planning on purchasing a new vehicle in a years time. I also told him that I could not believe that with the repeated concerns and the issues with the repair that they would not do anything. He simply responded by telling us, you must have talked to Rob and that he was just trying to help. He failed to recognize or acknowledge how I might be upset or frustrated and continued to answer phones while my husband I were trying to talk to him. Pathetic. WE WERE RIPPED OFF BY THIS BUSSINESS FOR AROUND $4500. THEY WERE UNWILLING TO DO ANYTHING BEYOND TAKE MORE MONEY FROM US. ABSOULUTLYE RIDICUOULS. ALSO, DONT BE FOOLED BY THE NEW MANAGEMENT SIGN. IT IS THE SAME INEPT OWNERS AS HAVE BEEN FOR MORE THAN A YEAR. BUYER BEWARE. read more

I fix most of my stuff myself. But when it beyond my skill level. Rob at Aamco is the only person I let work on my vehicles.

Getting your car serviced or repaired is all about trust to me. I totally trust the integrity of Terry and his team at AAMCO of Brandon. Good people and great service. Highly recommend. Pretty sure the bad review is from when this location was managed by someone else. Terry is new and he has things in order from all I can tell and experience. read more

Advertise that they offer a free check engine light diagnostic. That's great, go onto the website and make an appointment. Appointment isn't confirmed but I go to the shop anyways. It's busy and the guy tells me he can't get to it till after lunch maybe 2pm. I ask if I can make an appointment for them and he says they only do first come first serve. I say but your website says you do appointments and he responds that corporate does that but not his shop. So, basically he is not inkeeping with corporate guidelines, does what we wants and is willing to waste my time by maybe being available to help me when I came back that afternoon. No thank you. My business and ultimately dollar will go elsewhere. read more

This dealer gets a "0" rating from me. I do not recommend this dealer. We paid $3500 for a transmission with lifetime warranty, drove the truck 2 months less than 1500 miles, transmission went out in another state. Had to put truck in shop in the state where it broke down, 7 weeks later still not fixed because Brandon location refused to send part to fix transmission. Had to turn to corporate to get the truck fixed! The manager at Brandon location refuses to answer the phone nor return calls. I am royally pissed! read more

Went in for a "FREE" AC checkup and ended up getting a $600 estimate for some kind of problem with the fans of the car. When they showed me what was going on a large plastic piece over the radiator was loose. The attending even pointed out to this as part of the problem and that the car was not safe to drive like this. I ask if he could fasten it (it clearly just needed a couple of screws); to my surprise he says yes, if I accept the work with them of course (being a dick at the same time). The part clearly was removed by them to check on the AC and someone forgot to assemble it back properly. At this point I was not in the mood to argue with the deaf old fart and left. Two blocks down stopped at another shop, got the screws in place, no charge, tipped the guy $10 and went my marry way. Shame on this people is, that as many auto shops in Florida do, fake problems and make up repairs to make some money out of ignorant people. All I can say is that this place has seen better days and Gramps should be doing something else. read more

The estimate cost was $3500 the final cost $3915.40. They added on shop fee, the taxes and Told me he would give me $100 off my final cost but the price was still above the quoted price. I asked Charlie, who was very rude with me, on explaining the estimate was not really the final cost but all these fees needed to be added. I was driving home and the engine light came on so I had to take it back to their shop. They keep it several more days, and when I picked it up, the car smelled like cigarettes and had been driven over 100 mi. used 1/2 tank of gas. I ask Charlie, who said, we gave it a good test drive. Charlie explained the problem was not his, but the torque converter they installed, it was NOT new as stated on the bill, it was a typo on the bill he said, he wanted my old statement bill to change it. I left very unhappy with Charlie and AAmco, and after 4 calls have not heard back from customer service. Glenn H. read more

Very satisfied with my service for a transmission repair here. I've had very poor experiences in the past with other transmission repair service and this one was excellent. Sammy knows how to handle his customers and his team. He even offered to drive at 9:30pm to pick up parts for my vehicle as we were moving and on a time schedule. Luckily, we arranged another option but he followed up after I had relocated to make sure all was working well. Can't say enough about his care and service. Definitely highly recommend for any transmission repair! read more

this business sucks bad. took my car in for a simple trans flush. they insisted on doing a 21 point inspection first. i said ok. they came back with a bunch of problems that i was already aware of,but did not have the funds to take care of at this time.one of the problems was the trans was low on fluid. i asked how much to top off trans fluid,manager tells me $99,00. i asked him if he was kidding, he said he has to make a living,i tell him not off me and left, never to return one dollar short of 100.00 dollars for one quart of trans fluid this guy is nuts read more