Apparently, this place does not care if you need help with Auto care. I had scheduled my appointments 1 week in advance to have cv axles and outer tire rods replaced. Both appointments were cancelled sameday by Aamco. I would Not Rely on this company to care for your vehicle. Both appointment dates and their sameday cancellations by Establishment is Unacceptable. This just let's me know they dont care if your left stranded nor that they have highly inconvenienced you. Neil thinks it's acceptable in business to cancel sameday and to place blame on the customer for timeframe. They had all day to replace parts mentioned, Which is a 3 1/2 job. The job would have been completed on Monday, had They kept my appointment. I classify this company as having poor customer service. In business, a company should always be accommodating especially when a customer already scheduled an appointment. read more

This place is truly amazing‼ Excellent customer service‼ They do amazing & clean work‼ I brought my Work Van for transmission repair and it was done in two days‼ I was shocked how fast they fix my Van My car drives like New-shift smoothly Value is good you get what you paid for-quality work is not cheap these days‼ AAAAA+++++ I will recommend this shop to all my friends‼‼‼‼‼ Thank You North Hollywood AAMCO for amazing work read more

Customer service doesn't get any better than this!! Anytime I have problems with my car I come here. Aamco Burbank is the best because they are honest and treat everyone like extremely valued customers. I suggest making an appointment in advance because it's so easy to do online. When you arrive pay attention and park in front of the second door which is for Aamco. The first door (closest to the street) is for a really nice car detailer. Once you arrive they help you right away. Noe is simply amazing! He was able to run a diagnostics on my car in record time and immediately put my mind at ease. He is honest, kind and tells you exactly what your vehicle needs or doesn't need. If you are wondering if Aamco Burbank is for you... the answer is yes! They are wonderful and I am very grateful to Noe. read more

Took in my mini cooper in for what I thought needed a new transmission ($5000.00 plus) at least. Glen who runs the place, nicest guy ever, called and said that it was a computer module that wasn't acting right and had it driven down the street to a mini cooper specialist to fix it for a lot less that $5000. I can't recommend these guys enough for their honesty and integrity. In today's day and age they are giants in the business. Can't say enough about them. read more

I brought my 2014 Nissan rogue that I just acquired in, shaken up as a previous CVT Altima owner (failed, surprise!). I was curious about what I could do to protect the CVT on this car, and as a woman who wants to learn more about cars and how things work I had a lot of questions. Glenn took me into the garage and showed me what the CVT cooling fan on a transmission looks like and explained the perks of the additive they use and how it works. It was awesome! They didn't talk down to me and weren't annoyed that I was curious. I've been shut down at previous shops for literally just being curious, I've always found cars interesting and if I wasn't going into nursing, I would have wanted to be a mechanic! Glenn, if you see this- thank you. I'd love to learn more if you guys ever have the time and can show me stuff! I got my fluid flushed and I'm happy that for once in my adult life I did preventative maintainence on my vehicle. I trusted them and I think the price was fair. Here's to hoping I can keep my Nissan going until I graduate and can upgrade. Thanks y'all! read more

First visited Aamco to fix some transmission issues on my vehicle. Initially thought the price was significant but later realized it was a great bargain, since it started my relationship with Aamco and I was never disappointed. Level of customer service, credibility, and treatment of vehicles overall was something I've only experienced for a few times in my life. If I ever had a gasoline powered vehicle again, I would recommend this place for all applicable repairs. My final visit was to fix an engine problem that they diagnosed. Called back to find out it was a lot worse. Didn't charge me for the initial diagnosis or the storage fee as I figured out my options. If only every other auto mechanic experience could be like this one. read more

Glenn, Katie, and the gang really took care of me here. I got my transmission rebuilt with them over the last year, and even a year later I had an issue come up with my computer throwing an error code with the transmission. They took care of me under warranty with kindness, professionalism, and speed!! Highly recommend coming here if you want to ensure your car is taken care of correctly with excellent customer service. Thank you AAMCO Burbank! read more

I took my car in, and the staff was friendly and helpful. They sent me a quote but later they called me and let me know they had over estimated the job, and I would be charged less. It's rare to find such honesty, they could have charged me and I would have never known. I highly recommend this establishment and will use them again. read more

It has taken me a while to write this review because I was torn. I called because my son had a new (rebuilt) transmission and something wasn't right with it. It was jerking as if you were driving a stick and not doing it correctly. He had driven all the way to Vegas from here and back again with the transmission put in by another mechanic. That mechanic had failed to put the filter on!!!! This could have destroyed the trasmission! That mechanic looked at it and was of no help, he didn't even realize his error! This was a used vehicle we just got. We were thinking he were stuck paying for a truck that was non usable. I called AAMCO they were able to help right away! My son needed to return to Vegas for work. We were in a bind. AAMCO agreed to also do the brakes on my car. We took the car in in the afternoon and he would look at both in the morning. My old car needed it brakes done as well. I decided to also do that at the same time in case my son needed to take by car to go back home if his truck couldn't be fixed. They were amazing and fixed my son's truck and did my brakes.! Such a simple thing on his truck. We were so thankful it was an easy and not too expensive job. He was able to take his own vehicle home. Now, I was torn after I had my brakes done and after driving a short distance it didn't sound right. I heard something slip and grind. I called immediately. I knew something was wrong. He said to come now. It was late and I would have to leave my car to be fixed the next day. On the way I had to pull over. My car couldn't move in any direction. I called AAA. My car had to be towed to be fixed. My car is 19 years old and I guess the bolts are old and snapped off with the new brakes and the pads slipped down and prevented my wheels from turning. They fixed it ASAP and were apologetic. I was not happy, which is why it took me so long to write this review. I was very happy about the transmission but not so with the brake sitituation. However, my son does not believe it is their fault that this can happen with an old car. I feel like "why wouldn't you check to see if the bolts are good or replace them?" At any rate I am grateful for the customer service and the swift correction of the problem. They also were able to fix the transmission problem the other guy cause. Which could have destroyed the tranmission. Therefore they deserve 5 stars!! read more

I took my car to get the transmission checked. Tranny is still in good condition. The office staff and mechanics were nice a professional. They even lent me a charger for my phone. Very satisfied with service over all read more

My son got his first vehicle...a used truck for his 18th birthday. It is a huge Ford F-250 with quite a few miles on it. After about 6 weeks of owning the truck, it started to run rough. We decided to stop by this location since it was just a few blocks from our home in order to have it diagnosed. We were so lucky to have met Glen! He was super friendly and did a diagnosis for us immediately. He explained exactly what needed to be done with the truck and exactly how much it would cost . He was very kind and patient and asked if we wanted to proceed. We agreed. Glen had the truck done and ready for us to pick up exactly when he promised... And here's the best part... He was so kind and did all kinds of extras for my son without charging him! That really meant so much! My son, being on a very tight budget, was so grateful. The truck is running like brand new and we are so thankful that we met Glen. We totally recommend him and are so happy to have met an honest, kind man like him. read more

AAMCO Transmissions & Total Car Care - @ZachRiceTV and Glen - Auto Repair Near Me - Burbank, California

Helpful & supportive while I've been dealing with a mess that my last collision center had caused.

I had the pleasure of working with Glenn and Neil. Both very personable, clear communicators, and patient listeners. Their reviews and accomplishments speak for themselves and I knew they would diligently work to fix my RAV4. Despite the hassle and frustration of car trouble, I let Glenn know I wanted to be his best customer. Taken back by this, he told me that often folks let their frustrations boil over and end up not being the nicest. They were clear about the time it takes to dismantle and rebuild the transmission for an AWD, the warranty, and what to expect afterwards. They texted several times in the process to keep in the loop. Pick up all was good, and they advised no long road trip for about a week as the system learns and adjusts.. Unfortunately after about 200miles I heard what sounded like a metal trashcan dragging under my car. Lucky for me I was in a safe residential area. Not feeling like the vehicle could make it back to the shop safely I reached out to Glenn. He booked a tow for my car to the shop, at no cost to me. It is rare for things to break so soon after being fixed but it happens occasionally. They put my car on high priority and a few days later they had done a 2nd rebuild. Though I was calm and grateful upon pick up, Neil extended an honest apology for the hassle and reminded me they had my back to keep my safe on the road. I don't expect i will need my transmission to be worked on again anytime soon, YET I know I am in good honest hands when that time comes, whether or not it is still under warranty. read more

Excellent, expeditious and courteous service from the time of reserving my spot online to picking up my truck at no cost after the inspection. Multiple people told me different parts were leaking, so I had a third part settle the difference. Turns out AAMCO was correct of the three and they didn't charge me because I was still under warranty at the place who originally rebuilt my engine. They still treated me like a valued customer despite not taking a dime. read more

The customer service by Glenn and Neil was 10/10. They had great communication with me while they were repairing my vehicle. Their work in general is fascinating; I will definitely be back! read more

My check engine light was on and Glenn quickly diagnosed the issue. Appreciated that he didn't try to sell me on fixing the problem - instead he referred me to my normal repair shop. read more

All the people here are GREAT!!! Supportive when we are freaking out and their calm demeanor is contagious. When I called a few minutes ago I got Glenn again and I asked him, "Do you have your cape on". A true superhero! They've helped me through several situations. Always glad they are there when needed! read more

Very satisfied with the service and honesty. I took my truck thinking I needed a new transmission. Neil had his mechanic look at it & explained all it was, was a few loose screws in my gear shift, & fixed it in the same day. Was very happy with his honesty & customer service. Will definitely be back! read more

If car repair experience can be called amazing - that's the case! I had my transmission rebuild, engine mounts and catalytic converter replaced in only 3 business days. All thanks to amazing team of professionals, especially Neill and Glenn! They've done such a great job on my Ram Promaster van. Provided me with free estimate, identified and intelligibly explained what was wrong with vehicle, then during repairs I've received voice massages with updates and pictures of new parts being installed, they've also saved old parts to show me after repair was complete. Now my van runs like new, transmission shifts smooth, no engine check light so I'm ready for upcoming Smog Check. And having a warranty on all these repairs certainly gives me peace of mind. Thank you guys! Respectfully, Max read more

AAMCO Transmissions & Total Car Care - Clean rebuilt transmission, ready to be installed back to Promaster van - Auto Repair Near Me - Burbank, California

I officially a lifelong custoam mer. Glenn and Neil and the whole team are an absolute dream. Communicative, friendly, and great mechanics. I've been there twice now, once with an issue that no one could figure out that I was sure would cost me an arm and a leg, and they identified the problem and fixed it for a song. The second time I could not get my security horn to stop blaring, I drove it down Hollywood Blvd (much to the horror of everyone I passed) and called Glenn in a panic. He fixed the problem in 30 seconds... my knight in shining armor. Putting AAMCO in Burbank on speed dial! read more

We brought our car in for a diagnosis which took 5 minutes and was FREE when Keys Hyundai said the same process would take 2 days. Neil was amazing and very informative and kind. Will definitely come back. read more

Neil and Glenn will take care of you. Everyone at Aamco has always been extremely helpful, they've done a great job with my pickup and this is always where I take my vehicles when I have repairs that need to be done, or routine service. Aamco specializes in transmission work, but they're also a standard auto repair shop. The best part about Aamco is that they always take a look at the vehicle, and they've never charged an inspection fee. They always go by the book price for services and repairs so you know that they aren't trying to pull one over on you. They re up front and honest about what actually needs to be done in the vehicle. And they don't pressure you to in any way, they just give you the information and let you decide. No pressure, and no hassle. It's also nice that they have the national brand name behind them, so they stand on that reputation as well as their own. They also do all of their work in an extremely timely manner. No more leaving your car at the shop for days on end, and being without a vehicle. They have always been very prompt when working on my vehicles. The only downside? Their parking lot is very, very small and they may not have room for you to park. I would highly recommend this shop to anyone who's looking for a trustworthy and reliable mechanic in the L.A. Area. read more

Boy am I lucky I found this place. I got my tranny rebuilt in 2019 and in the last two years my experiences have been great. Not only have I had no issues with the original repair they have looked at other issues and corrected issues without other issues coming up. If you love your car and are looking for the most trustworthy mechanic shop this is it. But it comes at $$ read more

Where to start,Glenn and his team take care and provide fantastic customer service Again, breaking out Tommy. Did an amazing job on my Silverado cannot be any happier with the customer service and the quality and professionalism of the work they do at Ammco. Not to mention how much Glenn takes care of our local 399Teamsters. read more

My car had been sitting for months and months and months. We had been looking around for a new repair shop since Deeds is no longer a viable option for us. I requested a quote through Yelp, and got all of my questions answered in a timely manner. Yay for Ashley's quick responses and she was great with getting me set up with an appointment to bring my car in. I knew my battery was beyond dead, and we were seriously lucky to get it zombified enough for it to get a teeny bit of juice on a jump start to get it to AAMCO. We rolled in and Glenn was great with the paperwork and a customer service super star! Since the car had been sitting for so long, they were kind enough to give it a quick once over to check fluids and my brakes. The battery replacement took about 1.5 - 2 hours, and I was back on the road. Definitely a great place for Total Car Care, and I will definitely go back. Side note with Yelp and requesting quotes, when you submit it, Yelp asks if you want to send the same message to other shops in the area. Needless to say, the other shops didn't really give me the time of day in those messages and/or strung me along with vague details. read more

Very fair in price when I went to get a quote for a small oil leak. Will go back there when I have the money to fix it.

These guys always go me good. Today I brought in my car after With a loud humming noise. With two hours I had an estimate and maybe 90 minutes after that the car was finished. Last time I brought the car in was when the engine fan stopped working. Not only did they fix it quick, but they showed me the broken part when I picked it up. These guys are total rockstars. read more

They fixed my truck at a much lower price than the dealer. Great work, fast and reliable. Thanks guys!!

Leaving your vehicle in the hands of other people can be stressful, time-consuming, and downright tragic if it's with the wrong shop. After a few trial and error moments, I found "the one." The mythical auto shop that doesn't leave me palpitating the second I leave the lot, wondering what laundry list of catastrophic failures they'll say my car has been diagnosed with that need to be fixed as soon as possible that they present to me when I return. Really, Glen and the rest of the guys at Aamco are great. I will use them for as long as I live in the area. It's always been so hard for me to find honest, straightforward, but helpful auto shops and this is one of them. Don't hesitate to bring your car here! read more

Valvoline told me my transmission was leaking so I reached out to AAMCO to get it checked out. They fit me in the next day and couldn't find an issue -- I guess they see a lot of people come in because Valvoline reported leaks and more often than not, it's just condensation or something else harmless. AAMCO didn't charge me for the inspection since nothing was wrong, so I'll certainly be coming back should something *actually* need fixing. read more

I finally found a dependable, honest and friendly auto repair I can't say enough good things about this place. Glenn always treat you like a buddy and is genuinely looking out for you. Aside from having my wife's transmission rebuilt (which has been working flawlessly since) they just finished my car solving an issue that's been going on for months. Glenn and the guys even went the extra mile and got my vehicle smog tested. We won't go anywhere else! I trust these guys and they've done such a great job for us. Anything that's ever gone wrong with our vehicles they offer to check it out for us just to be safe. They really care about their clients. Thank you! read more

I brought my car to AAMCO shop located at 1108 N Hollywood Way for transmission repair estimate 02/03/2021. Technician took it for test drive and brought it back to shop. After that manager told that he is not interested in repairing my car and told me to leave. Very strange rude unfriendly. No respect for customer. I am still upset and disappointed. read more

These guys are amazing. They truly went the extra mile! I brought my car in for a hydraulic replacement when my manual transmission stopped finding gears on my 1985 Pontiac Fiero GT. Unfortunately the team left my fog lights on over the weekend so when I went to pick up my car, the battery was dead. After a jump my battery had stopped taking a charge. Glenn gladly replaced my battery with a brand new one. Wait there's more. The new battery ALSO went dead and I had no idea why. Glenn told me to bring my car in again and they found that I had a trunk light switch installed I had never known about and somehow it was left on. Now I'm not sure if they left it on or I did, but they didn't charge me a dime more than the original price of repairs I originally brought my ride in for. VERY professional. VERY accommodating. VERY nice. I'll bring any of my cars back for more repairs when they may need them. Thanks guys! read more

Neill and all of his team are second to none! I live in the city of Whittier and have no problem driving all the way to Burbank to get my rides fixed and running right! Took my 2002 ford in to get it checked out and they found the problem in the blink of an eye. Truck was ready to roll out in a matter of hours. QUALITY work and they take care of your ride like it's their own! If you're looking for quality workmanship...look no further than the team at the Burbank AAMCO. read more

AAMCO Transmissions & Total Car Care - The problem! - Auto Repair Near Me - Burbank, California

Be wary. My jeep had a cylinder misfire and they changed gasket, coil, sparkplugs etc claiming that they know jeeps very well. They did fix my jeep for roughly $4500 overcharging for 11 hours of labor (which I found out later is a very steep and unnecessary overcharge for the work they did). A month later my car had to be towed after a job, because it would start, but would not stay running. I had it towed to aamco again because I thought it may be their negligence and wanted them to fix what they had messed up. They said it was not their fault and gave me a quote estimate for $1800 (guessing what problem might be plus the labor charges and had not even looked inside yet). I had it towed to pacific motor company instead for a second opinion. They used a camera to look at the engine without having to take it apart and they charged $90 for that. They found something and said that AAMCO was absolutely responsible, something had been left in the vehicle and had fallen into the engine! They called AAMCO to let them know, who then offered to pay for the towing back and remedy the situation free of charge. I called and also said i would like them to pay my uber fee and towing TO aamco in addition, since it was their negligence. They said it wasnt considered 'negligence' but they would pay it. I said thank you, I appreciate that, and if I overpay someone 11 hours of labor and they leave something in my engine that damaged my vehicle and inconvenienced my life, then were prepared to charge me another $1800??? I call that professional negligence. Aamco let me leave my car there while I was away 10 days. When I picked up my car and my check, they told me that 'if they had found the item in the engine after they opened it up, they would have told me and fixed it.' I said 'thats nice' and they said they bought a camera now after this situation. I said, 'glad we are all evolving'. They were forced to take responsibility and I do not know if they actually would have if I hadnt gotten that second opinion. They are very nice and very good sales people, but from my experience, they dont seem to have such great service to sell. read more

This location is a fraud. While smiling the whole time , their only motive is to rip you off. They started work on my car before I gave authorization. They even did work they didn't bother to check with me about. When I called them out on doing the work before I gave authorization I was told there must have been a misunderstanding. Bullshit ! ! ! Glen the " manager" knew WHAT HE WAS DOING. He some how convinced the BBB that his work was authorized when it clearly wasn't. I will never go to any AAMCO as long as I live. If you are looking for honest people to work on your car, DONT GO TO AAMCO HEY WILL RIP YOU OFF....I WONDER HOW GLEN SLEEPS AT NIGHT.... I HOPE HIS CARMA HITS HIM VERY SOON........ read more

Glenn over at aamco went above and beyond to make sure I was aware of what was happening with my car . The transmission started to slip and they scanned the computer for me and even drove my car home to fully test it. I highly recommend the service and professionalism that i received from Glen over at aamco in Burbank . read more

Oil change shop thought we might have a transmission leak on our older sealed Ford transmission. Aamco was able to fit us in a day later, inspected the transmission for free and let us know their are no issues with the transmission. AND Glenn gave me some great related mechanical advice as well. They could have easily lied and told us something was wrong but did not. Now we have peace of mind just 3 days before a weekend road trip. Best auto shop experience I've had in a long time and will definitely come here first for any future service needs. read more

I reviewed this place once before but my review magically disappeared. Aamco is great, if you want to get shafted (get it? shafted... hahah) by snotty mechanics. That is all. read more

I was referred by a freind , The staff at aamco in burbank were great ! I brought my 1986 C4 to them because it wouldn't shift, i found out it was a bad transmission i called and i dropped the car off and got it back within 3 days running 10 times than better before ! I also had a power steering leak pronlem which they fixed in under 15 minutes. If you want good service and great customer service go to aamco glen and his staff are amazing read more