Having had used Bill in the past, I knew I could not go wrong getting his advice and expertise for…read moremy home needs. My water softener from years ago needed replacement and I wanted to have installed a RO system, based on my water quality from EWG (a resource Bill said I should check out) Bill advised me on what softener to get and what type of RO to get. The RO is tankless and replaces minerals. Very important. Bill responded promptly to my reaching out and my two items were installed the same day. Very reasonable pricing. A smart and conscientious worker. Wouldn't call anyone else!

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

In the 7 years since the first time I called them, I've used Silverado a handful of times for small…read morestuff and they've always been reliable - but last week Rodney really went above and beyond: I had 2 really old shower faucet cartridges that needed to be replaced (and I don't like doing them myself in case they break off inside the valve body) but when he took the first valve cover off we realized the retaining clip was missing (probably corroded into pieces long ago) and only age & friction were holding in that cartridge. I made a quick run to Ace to see if they had any replacement clips while he checked his truck for any spares. When I came back empty handed I found him using the one good clip I had from the second shower as a template to make a new clip out of wire from his truck. Instead of being stuck w/o water all day while driving across town to plumbing store to find the part, this guy had me up and running in 30 extra minutes.

I cannot say enough good things about Silverado Rooter and Plumbing. They have helped me in my…read morepersonal home, my commercial buildings, and across both my short-term and long-term rental properties -- and every single time they have been fast, professional, and incredibly efficient. They show up when they say they will, diagnose the issue quickly, and fix it right the first time. As a property owner and business owner, that reliability is priceless. If you need a plumber you can actually count on, Silverado is it. I highly, highly recommend them and will continue to use them whenever I need plumbing support.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

We've used Plumbers Of Tucson since we've moved here and would never call anyone else. Just today…read moreChris and Eric came out to check our tankless water heater and not only did they check everything they were friendly and helpful all the way through. Don't call anyone else, you cannot go wrong with Plumbers of Tucson.

Our water heater went out. After a few quotes from other companies I chose Plumber of Tucson…read morebecause they were up front and honest about the work that needed to be done. Chris was very professional, polite and customer service oriented. They were quick to respond to my inquiries and I was able to get an appointment right away.The finished job was awesome and it was great to have hot water again. I would highly recommend Plumber of Tucson . When I need any plumbing services in future I will definitely call them!

cool Willys came out today to flush my hot water heater. They called to confirm and they came when…read morethey said they would. the young plumber John couldn't have been nicer and more professional. it was a job well done from the initial scheduling to the actual maintenance. I would recommend them above any other company in Tucson. I will also be using them for my HVAC later this week

Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

We had a 400' water main replacement done. The bid was very reasonable and the job was done…read moreprofessionally, on time and with no overcharges. Highly recommend for plumbing work.

From the owner: Small family owner business operating in Tucson specializing in Plumbing and offering free…read moreestimates in the Tucson metro area We offer several services such as: *water heaters repair/replacement *water line repair/replacement *sewer line repair/replacement *gas line and gas pressure testing *toilet repair and faucet repair *Drain line stoppages *water softener/conditioning *water damage and restoration

Glad Halen called me back on a concern I had, It has been a week and Mr. Halen covered any concerns…read moreI had. So far everything is working great. Had a concern but he made sure everything is covered and explained things to me. The new line will outlive me. great job.

I contacted Halen today at 1pm. He was here before 4 pm even though he had a full schedule. Nobody…read morehas been able to fix the issue we were having with our shower. In less than 10 minutes LITERALLY, problem solved! Thank you so much for your help and professionalism.

Great communication fast response and great customer service. The repair was very well done…read moreefficient and affordable. I will work with them again.

Very responsive and fair. Responded quickly to a weekend emergency and was prompt with arrival.read more

FAST, GOOD & FAIR and mine was a small job which is hard to…read moreget done. What more can I say ????

Real professionals. They did a fantastic job that was not the easiest to get done. I highly…read morerecommend them.

If I could i would give them a ZERO. I filed a claim thru my…read morehome warranty and they assigned Southwest to repair my ice maker. They called and schedule a time to come out, technician comes to the door on the phone with someone else (very unprofessional). I show him the ice maker which hadn't been working properly for several months. He says "there's ice stuck in there thats why it's not working". I say I know Captain Obvious thats why I called for it to be repaired. I explained to him the issues i was having and he doesn't even look at the ice maker and says we will order a new one. It takes a week and a half with no response and I have to call them for an update. Miraculously they say the picked up the new ice maker that day. I schedule a time for them to come out and the technician installs it and says it should make ice in about 3 hours....no luck doesn't work. I leave 4 text messages to the owner with no response. I finally call him and he says he will call me back to schedule a time to come look at it. 2 days later no response so i call him and he says "he's trying but they are really busy". Still no definite time given they will come to look at it. This goes on for several more days. I finally call warranty company to complain and they put in another claim...i confirm with the owner that they got the new claim and he would call to schedule an appointment. 3 more days pass and no communication. I called warranty company again and they reach the owner and he lies to them and tells them he "texted me but i never responded". I have since transferred the claim to another contractor. This company is beyond amateur hour. Zero organization and communication skills. If you like waiting for several days to get a response for subpar work they are the number 1 company to call!

On September 25, 2025, Southwest Home Repair received $32,570.00 through an insurance claim to…read morerepair my kitchen, including replacement of the sink, dishwasher, and related work. To date, the only work completed has been the installation of cabinets. No sink, dishwasher, or functional kitchen has been provided. As of January 25, 2026, my home still does not have a usable kitchen. This has created serious hardship for my household. My mother lives with me and is a disabled senior citizen who uses a walker. The unfinished kitchen leaves her with limited and unsafe space to move around, and we have been unable to properly prepare meals for months. While my family went without a kitchen for Thanksgiving and Christmas, Southwest Home Repair experienced no such hardship, despite having been paid in full. This situation has caused ongoing stress, inconvenience, and financial harm. I have contacted Southwest Home Repair numerous times. When they respond, they repeatedly state they will return "tomorrow" or "next Monday," but they never show up. They have also failed to provide any receipts, invoices, or documentation for the payment received, despite repeated requests. This project was handled as an insurance claim, and Southwest Home Repair stated the amount charged was necessary to complete all kitchen repairs. However, the work remains largely unfinished with no accountability or timeline for completion. So here we are over 2 years this place has no clear timeline of when they can finish a job. Yes I get it dishwasher, ovens and what not are easy stuff they should be good at that. But the big MAN blue collar jobs they can find people or the help to finish jobs. Lol what a joke place. Do use them without references.