Well...the pro-owner agendas continue…read more.. 08/21/13-Wednesday, owner called & spoke to us advising Rick from Midwest would be out on Friday between 9 & 11 to put baits back in furnace area & drop. It's FRIDAY & where is Midwest??? Male owner has been out on property since approx. 8:40 a.m. No sign of Rick from Midwest!!! 11:45 a.m. we made attempts to now contact female owner at both numbers to no avail...just answering machine, so Midwest was contacted, 630-968-0200. 11:55 a.m. Rick returned call claiming he left messages at the house to which we stated not at this rental house as no calls have come in prior. He left two for owner apparently at both numbers for owner. Owner did not return calls to him as the claim now is that owner wanted to be notified before they came out (keep in mind male owner was on property also relayed to Rick). Rick now states he will be out in 1-1/2 to 2 hours. Shortly after this conversation, Male owner leaves. It is now 1:49 p.m., do you know where Midwest is? Rick was again called & now he stated he had two to three jobs that came in & it would be later. Do they treat all people like this or is it just the ones requiring working with owners that have specific medical conditions? Rick was now advised he would have to reschedule! Keep in mind approx. 12:25 p.m., Debra/Midwest called stating she also left messages for owner with no returned call, only having the two numbers we have, not having another number for male owner & that owners wanted a call before Midwest came out (this has never appeared to be the issue before). She also said that we should just forget it & wait til move out-Now it appears to us owners & Midwest have been conversing as tenant has not said this. She was advised that Rick said he would be out. Ultimatums have been given to us from owners in the form of, 1. go to extended stay for 3-4 days (this does not help if chemicals still linger or if apparatus is not contained & allows blowing of dusts/particulates), 2. Sign waiver holding owners/midwest/phil's company not liable should anything happen, 3. Wait until end of lease. It appears when you have allergies & chemical sensitivities...you're not wanted & very little accommodation occurs in the form of a more contained apparatus to prevent blow around of dust & other particulates, more filtration to contain particulates/chemicals, less toxic/irritant fumes, less allergic products which would require discussion with tenant who has allergies!

I called Midwest because I realized that I had bedbugs on a Sunday and I had to start a new job the…read morenext day and I wanted to get a good night's sleep. The first lie told to me was Debbie telling me that I would not get bit again once the specialist came out. I was also told that there was a four month guarantee for the services. Well, does that mean four months after being bug free? If that is the case, they would have to keep coming out indefinitely, as their product and service does not work and never eradicated the bedbug problems. I have a tiny (less than 300 square feet) apartment and the charged me $600. I paid with a credit card on a Sunday, and I believe that the exterminator was instructed to use a heavily diluted chemical or maybe just water for my unit, at least until the next day when they could be assured that the credit card would go through. The technician that came to my home was rude, indifferent and unprofessional to the point of belligerence. I attempted to ask general and specific questions about bedbugs and the treatment plan, but was for the most part ignored. The worst part of this story is that I had to call Midwest repeatedly to come back, which they did, but still I kept getting bit. Debbie, the receptionist, insinuated that I was not being truthful when I insisted that I still had the bugs. She instructed me to keep any that I found. I caught a couple live, which I put into a sandwich bag, and a couple dead ones as well were found. There were also two crawling on my living room wall near some pictures. This was after the third visit by Midwest. I was forced to buy protective mattress and pillow covers, as well as a new pillow. I threw out some items as well. My couch will be thrown out once I find someone to help me carry it out. I also purchased three cans of bedbug killing chemicals (so far), very annoying and expensive after paying $600. DO NOT USE THIS COMPANY!!! Call Orkin or other reputable, legitimate company for extermination. BEWARE of any positive reviews on YELP, as they are paid for by the company or completely fabricated. Make sure you look at the reviews that are not recommended.

Alan was great! Very professional courteous and knowledgeable; went above and beyond to treat our…read moreyard/property so my family and I can enjoy this beautiful weather in it. Hurricane Exterminators LLC , anyone else, you're just wasting your money!

Dan at Hurricane is extremely honest and that is a rarity in the business world. I use him for my…read moremoms house which was built in 1960 and has "Springtails" She has quarterly sprayings for control in the Spring to Fall. If you call Dan for any other issue he is very thorough and will walk you through it. Trust is the main thing I would say is the best thing about this company. Think about how many companies you can say you trust in 2025. Use Hurricane and call Dan with any problems.

Loved this company! Such lovely phone edicate and and catching and relocation professionaly done!…read moreTo top it off they then animal proofed for us....huge bonus, especilly when they work w insurance! Great family owned company!! Andi

MAJOR DISAPPOINTMENT with Animal Encounters. We called this company to help us capture a raccoon…read more This Tom individual set a trap above our garage roof. It was set up very poorly and unprofessional, and we later found out he was in violation with the way the trap was set up. There was nothing to protect our roof shingles from the animal if the animal was ever caught, which in our case, the animal was NEVER caught. He placed a can of cat food inside the trap and then he returned without our knowledge and placed another can of cat food and left the old can of cat food inside the trap that stood inside the trap for over two weeks, so you can only imagine the insect maggots that accumulated. He never returned our phone calls. He took our money and we never heard from the guy. ***** WE DO NOT RECOMMEND THIS COMPANY. ******

Timely and effective! Came a second time for a touch-up which was very comprehensive.read more

Christian was amazing! So great at explaining how the pesticide works & a 90 day warranty. One time…read morepayment, went through the whole house outside & inside, removed all the nests & sprayed. The office was great & helped schedule immediately, they were out here the next day. Safe for pets & kids also. Definitely recommend to anyone looking in the area. Wonderful company & will call back if we have any further issues.

We fell for the great speech of a sales guy for another pest management company a few months back…read moreand decided to give them a shot, worst mistake leaving Hansen. Hansen has always been amazing and we are glad we are back, you will not find this type of value and customer service elsewhere. Nick is a true professional and pays extra attention to every space in your home. Easy to work with and schedule. We are here to stay and highly recommend them!

Professional! Didn't try to sell me what I didn't need. Good communication and fast response time…read more Great people from the office to the service.

Extremely unprofessional staff. I wasn't given notice of them coming to my unit today. They refused…read moreto give me their name, and attempted to enter my apartment three times because she claimed it was vacant. When I told her she did not have my permission (my 2 young children were napping) she told tried to argue with me that my property gave me notice, and the inspection was mandatory. When I still refused, she had an attitude and informed me of the weekly mandatory inspections, telling me that by telling me right now that it was sufficient notice. She also joked about my physically disabled neighbor and referred to him as "stinky" to her co workers. We pay for this service monthly, and unfortunately have no say in which company comes out, however if you do I would highly recommend considering a different company.

Hello Folks! I work for an apartment community of over 230 apartments. We have used General Pest…read morefor over 6 years and they continue to exceed our expectations. Make sure you ask for Cris! He will educate you as well as take care of your "pesty" problems. Cris is a great communicator and has a calmness that can diffuse any situation. I hope you have a minute to chit chat with him - his stories are classic! It's not difficult handling this sort of thing when Cris and General Pest come to your rescue!!

I went with Armor for a bug problem in my home, they came out and took care of it. They were…read morepolite, friendly and extremely knowledgeable. Vince shared with me exactly what they would be doing and how long it would take. If you're looking for a pest control professional, I can't recommend them enough!

We have used Armor Pest Control for a few years now at our church…read more The church is located in the country & we frequently had struggles with "church mice" issues. Armor Pest Control was able to safely eliminate our problems & they are great people to work with. Pricing is fair. Service is great. Good communication & education. Highly recommend this company for your pest control needs.

Luis showed up early to our scheduled appointment for service which we loved. He was polite,…read moreknowledgeable and very friendly. I love being a customer of Earth pest control they are responsive and reliable. we've had their services for 3 years now.

I cannot say enough about this company. I would NEVER use Orkin!! This was a a small family owned…read morebusiness so I'm happy to support. My technician Luis, I love love him. Extremely knowledgeable about all pests!! Today I was well versed about the different bees and wasps. He is very thorough And pleasant. Always service with a smile. Highly recommend Earth. And they are reasonable for the service they offer.