Dr. Thompson's got the whole damn package: mad skills, killer charm, and a kindness that'll keep…read moreyou hooked. Dental visits that don't suck? Well, except for that little suction thingy -- but hey, something's gotta suck a little, right? I've clocked more hours here than Netflix binge-watching, and every single time has been top-tier, five-star, holy-shit-this-place-is-awesome level. This is the spot if you want your teeth looking so good they'll get invited to parties. The office is so cozy and clean it's basically a spa for your mouth. And get this: instead of awful elevator muzak, they've got Dave Matthews Band and Pearl Jam softly serenading you--like your teeth are getting a VIP concert while getting poked and prodded. Class act. Huge props to Sherry at the front desk, she runs the joint like a boss; Jeneae, the assistant who's basically Dr. Thompson's right-hand legend; and a dream team of hygienists who don't just scrape your teeth--they basically give them a five-star facial. Your teeth are begging for this treatment. If you don't book here, they might just stage a walk-out protest. Don't make your smile suffer the horror of anywhere else.

Excellent work!! Highly recommend to anyone who needs some serious dental work! The surgeon was…read moreamazing, the assistant was awesome and really helped me keep my cool when they were wiggling that tooth outta me , office is straight forward and very professional!

Terrible. The office was extremely hot, to start with. As for quality of care: what a mess! Instead…read moreof a technician dealing with a computer software problem, the doctor herself (Marissa Bergthold) spent time trying to fix it, while getting stressed and irritated in the process because they were losing time. The doctor negected to speak with me about the procedure. All these failures were made up by the super-hero assistant, whom I sincerely appreciate -- Macie. Thank you, Macie, for explaining the procedure in detail. Thank you for being calm and polite. Meanwhile, Mary, the financial person, was demanding, pressing and rude. When I asked clariying questions, she said she did not like my tone. Takeaway: I would never trust oral surgery to a doctor who was is frazzled and rushed.

STAY AWAY!! If I could give this practice 0 Stars I would!! I only went back to them for a tooth…read moreextraction because my previous experience several years ago was positive. Wow, their way of doing business absolutely couldn't be any WORSE! On the very morning that I was scheduled to have a tooth extracted rby Dr Faerber their office called and cancelled me without reason and with 1 hour notice!! NOTE: If I could delete my positive review from 2 years ago, I definitely would!!

My wife works during the day and was not told that She would have to be with my daughter for her…read moreappointment at the time She scheduled. The day of She wanted to send her with her grandmother and was told grandparents could not take her. I was off work and wanted to take her and they said no to that as well since I'm her step dad. So my wife had to take the afternoon off last minute to take her. They could have told her that when She scheduled to avoid the hassle. They waited 55 mins to be seen by the assistant and never saw the doctor. Appt was at 12:45. They arrived at 12:47. A woman came in after them with an appointment for 1:30 and was seen before them and only waited 15 mins. She finished her appt before they were even called back. They got called back at 1:40. When they finally got called back the assistant explained that it was going to cost $425 out of pocket for a mandatory CT scan that insurance would not cover. Again, this needed to be told to us up front as we have never been charged for this out of pocket by any other specialists given the cost of service we end up receiving. Given this My wife and daughter left an hour after we arrived without seeing the doctor. Absolutely terrible experience and customer service. Very unprofessional and lacking in transparency and communication. They were very adamant about my wife taking her herself, yet negligent in communicating fees or seeing us in a timely manner. Awful experience from a place that we had high expectations for.

I have a little dislike of the dentist and going in always seems to be uncomfortable for me. I had…read moreread positive reviews of Dr. Winburn and decided to make an appointment. The reception staff was very friendly and welcoming when I was making my appointment and when I checked in. The hygienist who took the x-rays and completed the cleaning was very friendly and gentle. Dr. Winburn came in at the end to review the x-rays and my mouth. He was also very gentle and I appreciated his calm demeanor. I was very happy with the visit and decided to schedule my appointment for 6 months out and appointments for my 2 kids. It was a good experience!

I have never had a dentist I visit regularly. I generally wait until there is a problem, find a…read moredentist, fix the problem/get scolded, and then wait for a new problem. Dr. Winburn and his staff are tremendous! In the beginning, my visits were pain free because of the care they take while cleaning performing other dental work. Now, my visits are pain free because they have helped me learn how to keep my mouth and gums very clean. This is the first time I've had nice things to say about a dentist, but for Dr. Winburn they are well deserved!

If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

Son had wisdom teeth extraction. They did not supply a quote until 2 days prior to procedure, even…read morethough I requested one twice, several weeks in advance. Any time I needed to call them, had to call multiple times due to no one answering phone. On day of procedure before starting, discussed an impacted tooth and that they could expose and move said tooth since they were already in his mouth. They never said it would have an additional charge until after the procedure was done then said they would advise of amount after sending to insurance. 1.5 weeks later I get a bill for nearly $1,300.00 which was more than I paid for the 4 wisdom teeth to be removed. They refused to discount the additional charges, which were not covered by insurance. They only supplied a little gauze for after care. Other surgeon offices provide enough gauze for full aftercare as well as ice packs. I was treated as if this place only wants your money, they do not care about the patient or treating people like human beings. They also switched the location from where I made the appointment, but no one told me this until the day before when they called to go over what to do before coming in.

Its been 1 year now and I am not happy. After surgery was done some bumps formed on the roof f my…read moremouth. Dr said they would go away, they have not but are smaller. I called many times after talking with him and no one ever returns my call. When I flossed the first time, it bled where the bumps are

I have just about had it with this place. Don't get me wrong, they do good work replacing your…read moreteeth, but once that's done and they have your money, it feels like they don't want to have anything to do with you anymore! I have had implants done by them for 4years, and am very happy with them. I am also trying to take good care of them, which means going to see them every year for cleaning and checkup! WHICH WAS ADVISED BY THEM! I have had a checkup once in the four years. Granted Covid kept me from going the first year because they were closed! But I have tried, and tried to call a schedule appointments, but ALWAYS get voicemail, and NEVER get al call back! I was finally able to get an appointment for today 4/17, which was scheduled in January. I show up on time, and they tell me they've been trying to get ahold of me to reschedule, and they have left several voicemails. THAT IS AN OUTRIGHT LIE! If they called, they never left a voicemail, and the number they called from must be someone personal number, cause I have several numbers for them in my contacts!! If I could find another dentist that could do implants and regular teeth, I would drop these guys in a heartbeat! Terrible customer service!!

Been seeing Dr.Casey since I was a young kid, and she has been the best dentist. Awesome for the…read morewhole family with a wonderful staff.

Friendly dentist and staff. All of my dental work at this office has been well done and painless.read more

I wish I would have checked the reviews first! I had my first appointment scheduled for this…read moremorning at 9:30am, I walked in and they had a lobby full of people who did not look happy. I was told that they were running behind and it would be at least 2 hours before I could get in. 2 HOURS! I immediately cancelled the appointment and walked out. Good job Aspen because you just lost a good customer...

Do not go to an Aspen facility for referral work. They force you to have xray when you are there…read morefor a specialist limited exam. They charge you for a full workup even though I wouldn't allow it. You have to pay upfront, I had full approval for a limited exam, but was charged for a new patient. Rotating specialist wrote something to effect that it was a limited exam, office would not honor billing correction. I even called a higher level of administration, to no avail. I suppose I should have gone to the state agency & reported their operating, billing & customer service policies. BEWARE! They may have some decent dentists, but they are a national or multi state corporate operation.

While back in Kansas City visiting family over Thanksgiving my 2yr old knocked out a tooth, we…read morecalled my parent's dentist for recommendation for a pediatric dentist and he referred us to Dr. Hemberger. Calling the morning before Thanksgiving and not being regular patients I was a bit concerned but they told us to get there as quickly as we could and they would see us. They obviously had a full schedule of patients that day but saw us and Dr. Hemberger did an amazing job working with our 2yr old and re-implanting his tooth and then saw us again a week later for a follow-up. Should we ever end up living in the area we would definitely take our kids there for their regular dental check-ups.

My two boys have been seeing Dr. Hemberger for at least 5 years. He is truly amazing! Patient,…read morefunny, efficient, and a great communicator. My boys look forward to their visits to the dentist. The dinosaur play area is an extra bonus. The staff is absolutely amazing as well and the ceiling TV's help keep the wiggles under control for a great cleaning experience. Very glad we found such an amazing pediatric dentist!

Fantastic experience. Dr. Dan Nielson has a phenomenal personality and eased my anxious teenage…read morechild's fears instantly, which she later dubbed "talkasthesia." The office is clean, organized and appears to be a well-oiled machine. The procedure and post-op instructions were very clear and the office team a thorough in every aspect. Dr. Dan personally called the same evening of surgery to make sure my kiddo was doing well. I will definitely return in two years when my next teen is ready to have their wisdom teeth removed.

Shout out to Dr. Mike Isaac and his team of Angie, Sarah, and Val! Thanks for showing so much care…read morefor my wellbeing!