LADIES BEWARE Sewage water backed up into my home because of tree roots in the sewer line. Aaron Plumbing came out to assess the situation. The plumber ran a camera down the sewer line which could show not only where the problem was but also how deep and how long the sewer line was. He showed me exactly where the problem was and gave me a quote of approximately $8,000, which I agreed to. A couple of days later they came and started the repair. About half-way through the completion of the job, the plumber comes knocking on my door to tell me that it was a lot deeper than he originally thought and they would have to dig a bigger and deeper hole. This of course, was going to cost more - $5,000 more! The cost went from $8,000 to $13,000! I asked why, and he said that the depth and width of the excavation was not foreseen. That simply was not true. He knew exactly how deep and long the sewer line was because the camera took measurements as well as videos. Unfortunately, at the time of this conversation, I didn't recall that the camera showed the depth and length of the sewer line, or I would have argued this point with the plumber. The huge hole was already dug, and I was afraid of another sewer backup. This whole situation had been very emotional, and I wanted the job done. I didn't know what recourse I had. I'm posting this because I don't want anybody else to be taken advantage of like I was. It seems like nowadays you have to be an expert at everything you need done in your home or you'll be taken advantage of, especially us single women. So. ladies beware, don't let your emotions get in the way, pause and get a second opinion regardless of what stage the job is in. I do not recommend Aaron Plumbing, because I was mislead and duped. read more

Aaron's was fantastic. We scheduled a repair appointment online for the next day. We received a text reminder with a photo of the service tech. Hunter Hall came out, diagnosed our issue and gave us our options. He was able to make all necessary repairs. he was very pleasant and personable as well as quickefficient. Well done, Hunter. Thanks so much. read more

We were on borrowed time with our 20 year old water heater and made a few calls. We also contemplated having a friend install one we would buy from a store. We then thought about what would happen if there's an accident, a leak In a year, etc. We made some calls and chose Aaron plumbing. Was Aaron the least expensive. No, but when you're making a decision as a homeowner, this is one of those items that you just don't want to cheap out on. Aaron Plumbing was professional from start to finish, our estimate was done by the plumber who was going to do all the work. He was honest about the changes required by code since our current one was so old. Doug was on time, professional, kept us informed on each step of the installation and the final price was the exact same as the estimate. Thank you and I highly recommend Aaron plumbing if you want things done right! read more

Horrible Horrible service. I called to make an appointment well in advance for a tankless water heater leak. I haven't moved into the home yet so I drove hours to make this appointment between the hours of 8-12. I was told that I would be the first person on the list. After driving hours I arrived at my home before 8am. I waited till 11:45 to call to ask for a status only to get told that there was an emergency with busted pipes that they have been dealing with. My quam comes from you had a 4 hour window to let me know that instead I had to call to find out a status they asked to reschedule. I said no thank you and left it at that then afterwards I received another call after I send a text out about how I was going to put a review on how disappointed I was. The individual offered me a free membership which means nothing because they will still make money of me in the future and also offered my service for the tankless water heater that I drove hours to come and make sure was taken cared of they offered a discounted price on fixing it. How unjust! After I just drove 8 hours to meet you for an appointment that you stood me up on. And all they could offer was a discount and another discount on a membership that would make money of with. It would have been courteous if they offered the service for free considering i drove so far for the appointment only to drive back with nothing being done. That's how they could have made it right. Especially since they are the ones that installed the water heater in 22. I normally don't do reviews but I'm really disappointed. An 8 hour drive for nothing and I still have a leaky water heater. read more

The technician arrived on time and called with an eta. Victor was clearly knowledgeable and patiently answered all of my questions regarding the yearly service on my tankless water heater. He graciously advised me on a way to update my system to meet code. He completed the service and installation of the new updated part with quality craftsmanship and had extensive understanding of the system and explained it with ease. I feel compelled to write this review of praise because it is seldom that I see this level of professionalism anymore. I felt I received excellent work for a very fair value. It has been an absolute pleasure working with this company and especially with Victor in particular. If you want top notch work And convenience, I would definitely recommend this company and I highly advise requesting Victor. read more

I needed my old garden hose removed. It was impossible for my husband to remove it so I called Aaron's Plumbing. Matthew came out the next morning and worked on it and got it off. He then attached the new hose for me. He declined any payment because he said he didn't do anything! I am very grateful! I will definitely call Aaron's Plumbing again for any other needs. read more

"rip-off artists" I had three plumbing companies tell me what to watch out for with a septic pump-out and they were 100% correct. "They will quote a low price then find reasons to charge more when they arrive." I had a VERY long discussion with this company of EXACTLY what I needed and all the factor to make sure we were on the same page. AND YET, the minute they dig it up and see the waste - 2 inches from the top and not in any way an issue - "sorry it will now be $350 more" NO! I will NOT be ripped off because you think I can't say no! And I will be sure other customers know your practices. Sorry but my time is to precious to play games. You had one shot and you blew it. I had a lengthy discussion to prevent this. Offering "free" after you realized you couldn't rip me off is worse than admitting a mistake. read more

Jean pier showed up 1.5 hours late, checked the AC unit, not sure what was, then recommended refrigerant at $125 per pound, he said I probably have leak, duh, so I asked where he said I he would need to do a leak test. I said shouldn't you do that first, he said that's no our process, it was quickly apparent that he does not know AC units! So I paid $99 for the service call and did not even get a new filter... Find the source of the problem.... I would not recommend this company for anything AC related! read more

After a no show from another company, Aaron Services came to my last minute rescue. John provided excellent service and was very thorough I'd definitely refer someone else to use their services..... Thank you so much! read more

Aaron Services doesn't install Septic Tanks. they said they will make repairs to tanks already in the ground. They said they used to install septic tanks and that they would like to offer that service again in the future. I changed my review from 1 star to 3 after they were nice and called me back. This company does value their reputation which I respect. read more

I was so relieved to meet Malcolm! I had 2 previous quotes that were not addressing my plumbing problem directly and Malcolm found it, rolled up his sleeves and fixed my problem in record time. I am hanging on to this plumber since a good one is hard to find and an exceptional one like Malcolm is GOLDEN! I am super happy I called them and the diligent care and knowledge will have me sharing this company with my neighbors, friends and family. read more

I'd previously found Aaron's Services for a plumbing problem and was pleased with their work. Recently, my furnace completely quit and of course it was during a cold snap. I called Aaron's Services for HVAC service and again was met with great service. Yves came out and inspected the problem, taking video of the inspection so I could clearly see the issue and know he wasn't making anything up (good idea!). It turned out that my furnace was unable to be repaired (it lasted well beyond 15 years) so replacement it was. My options were clearly explained along with the pricing and timing, including that it could take up to two days to complete. I got the work scheduled with hopes it would be finished in one day. Three wonderful technicians - Jean-Pierre, Zack, and Paul - spent all day working hard to install the new furnace. Located in my crawlspace, the job required a lot of maneuvering and patience. From 9:30 am in the morning to well after the sun had set, the three worked in the cold. Around 7pm, they told me to flip the switch, and we had heat again! I can't tell you how grateful I am for their drive and determination to complete this job. And all three were very polite, courteous, and friendly. As representatives of Aaron's Services, all three technicians exceeded expectations. I will be happy to call Aaron's Services again should the need arise. read more

I had my septic tank inspected by Aarron Services after 11 years since it was last pumped. The inspection was professional without any pressure to purchase any unneeded services. Expert customer service; very friendly technician. read more

There was a major system block at my house and I called Aaron Plumbing to get someone out to help on a Saturday no less. The technician I got was Malcolm and he was fantastic. He actually was able to make it earlier than I thought, so he did not keep me waiting. He diagnosed the issue and walked me through every step of what he was doing to fix it. He was professional and took extra care to make sure the issue was completely resolved and also ensure that it won't happen again. I'll recommend Malcolm and Aaron plumbing to anyone in need of their services. Thanks Malcolm! read more

We've had a history of mixed results depending on which company sends which plumber out to fix issues, often resulting in large bills without the issue actually being fixed or another popping up. Kenny and Ramon changed our mind about plumbing companies and we won't use anyone else. I've been impressed with the professionalism and how personable and polite they are. These guys work until the issue is truly identified and fixed, without the pressure of up-selling and driving revenue. read more

The technician show up my door really quick, I like this part. But compare other companies price, they are high.

Fast, courteous, same-day service - twice! Malcolm is The Man! He is very knowledgable and extremely helpful. He replace a leaky gas valve for us and made a repair to another. He also prepared a competitive bid on running a gas line to the kitchen and also made sure another gas line was safe. He answered questions I had about rerouting several drain and waterlines for my dream renovation project. I will call again and yes, I highly recommend!! read more

Their estimate for repairs was extremely overpriced - their bid was more than twice the amount I ended up paying, and the contractor I chose was very highly reviewed in this forum. Aaron has excellent reviews for professionalism and service, probably true, but their services are highly overpriced. Look elsewhere for excellent service AS WELL AS reasonable prices. read more

After contacting them about the issue they made it right. I'm happy with the resolution and plan to use them again.

Fast, courteous service. Very knowledgable and helpful. Plumbing repairs can be very expensive. Their techs are very good about helping you find a solution. read more

I can't figure out how they get an "Angie's List" endorsement - I called & set up an appointment for a septic tank pumping - done deal - until they called me back later & said they had to cancel because "it would cost too much in gas to come to my house"... ??? I live in Marietta!! If you don't service an area, don't list it on your website. read more

Aarons has been great! We had a sewage overflow from our septic tank with a gas line break. Gas company said it would be 7-10 days to reroute the line after the fix. Kim at Aarons really went the extra mile and got the gas company moving and we had the line re-routed by the end of the day. We are so greatful to have our plumbing back. Would give 4.5 though because the emergency water crew they suggested, while they did come out when other services would not, Emergency Water crew was lazy. Very courteous, but lazy. They never cleaned the feces from the areas that were wet initially and only cut the wall that insurance said they could. So, today cleaning the rest of our poop off the ground. Overall Aarons goes above and beyond but the cleaning crew they suggested was not thorough. Thank you Kim!! read more

Daniel just left my house and he was awesome! What I thought was a problem was not it at all. Saved me lots of money. Aaron Plumbing is the best and I will never call anyone else. What I appreciate the most is his honesty. I am a single woman and I have no clue about plumbing. A true company that is not trying to rip you off. I definitely recommend Aaron Plumbing and Daniel! read more

I recieved Aaron Plumbing through a recommendation from a top neighborhood realtor when I snapped an old galvanized water spigot late one evening. Marcus was out for repair the following morning by 9:30. He throouhgly explained the different options to fix it and the pros/cons of each. He was friendly and efficient. I would deinitely use Aaron Plumbing again. read more

Malcolm totally lived up to his excellent Yelp recommendations. Our problem wasn't easy and it took some time. He was very patient and took extra steps to make sure it was done right. He helped us understand the problem and figure out options. We really appreciate the very kind person who answered the phone and booked appointments. I gotta say I was pretty stressed. She was totally calm and very empathetic and calmed my frayed nerves. I wish I could remember her name because I'd like to give her a shout out. Arron Plumbing, plz let her know Thankyou! All the Stars! read more

Aaron Services is our new go-to for all plumbing needs. Our technician Chris was fast, courteous, and professional. He was able to diagnosis our issue after multiple other plumbing services were unable to do so. The quote to do the job was fair, and the project came in right at the quote. Chris's communication and subsequent follow-up made the project very easy. I highly recommend him and Aaron. read more

I put a call into Aaron Plumbing asking for someone to come out & check my heating system in Mableton, they sent someone out the next morning just as they said they would, & they alerted me by email letting me know that my technician was on his way along with his name & picture so I would know who to expect. I thought that was kinda cool! Mike arrived within the specified time frame & he was very courteous, he fixed my unit & explained everything to me as he was doing it so I could see that he wasn't taking advantage of me, & advised me of what to do to keep my unit running efficiently & I really appreciated that, I wish there were more people like him. Thanks Mike. read more

Excellent company! Very professional, timely and reasonable. The technician, Mike Jones, was very knowledgeable about my plumbing issue and explained exactly what needed to be done. I would highly recommend Aaron Plumbing to anyone! read more

I found these guys on Yelp for a plumbing job after getting a really bad quote from a FaceBook recommendation. Gary with the group came out and did a great job on my needs. I just asked them to come back and fix my garbage disposal. The price came in under expectations and was done well by Malcolm very quickly and quite cleanly. I highly recommend this company as they are fast, responsive, polite, and will not price gouge (at least that is my experience to date). We keep them on speed dial. read more

I was very satisfied with Sarah's continued prompt responses on Yelp to all my inquiries and our Suwanee and Buford area office tech that came out. He gladly even came out a second time at our request to touch up a repair item. T Byers read more

Gabe is who we've used a few times with different jobs from water heater issues, kitchen sink and a busted pipe. He really is very knowledgeable and well qualified at what he does. It's so hard to know when to trust someone in this business but Gabe is trustworthy, reliable and I feel comfortable with him doing the job. My bank acct took two back to back unexpected hits (which is the reason for my 4 stars instead of 5) but their prices seem fair. read more

Gabe just finished fixing my toilet. He did fast and with a smile! He was very professional and friendly. I would definitely use Aaron services again. read more

They do come at the same day after I give them a call on Sunday. The technician came is polite and offers free estimate! But I didn't use their service simply because the price is way too much. And that is why I didn't give them 5 starts. read more

An update on my experience with Aaron's. I spoke with their manager, Tim, who apologized for cancelling our scheduled appointment. He offerred to reimburse us the cost of having someone else come out. Good service recovery! read more

Yay! A reliable, honest & prompt plumbing service! Malcolm helped us out within 24 hours to take care of some plumbing issues. He took the time to explain the problems, gave us a quote & got to work. We won't call anyone els4. read more

I have used aaron plumbing for all our plumbing needs. My guy is Malcolm and I always ask for him since he knows our condo unit and have also recommended him to my sister-in-law and to more than one of my neighbors in the complex. read more

Louis Fecteau did an amazing job and probably saved my bathroom from total ruin. My husband and I have several businesses and are ashamed to say our regular plumber (who we've used for years) did not come close to Louis. Thank you! read more

Aaron plumbing charged me $1223 and didn't fix the problem they were called for. To actually fix the problem they gave me another quote for $2200 and but that did not guarantee the fix. I have no idea how this company and its people have survived as a company. We had a water backed up in our living room due to a tree root in our sewer pipe somewhere in the front yard. Aaron plumbing started video inspection from the inside the house after taking off the toilet in bathroom -- they should not have. The first point on inspection should have been outside the house sever access valve. Instead they took off the toilet and found nothing in the inspection for which they charged $598 and another $625 to put the toilet back, and finally after a video inspection from the from yard sewer valve access they found that the problem in outside somewhere 14 feet away and a $2200 quote to fix the problem, if found!!! otherwise $5000-$7000 to replace the sewer line. I got the problem fixed with Nova Plumbing with less than $2000 and they found the problem 3 feet away from sewer valve access in the front yard. Now if I had agreed with Aaron Plumbing they would have found nothing at 14 feet and they would have asked me to replace the entire sewer line for $7000. Stay away from these people. read more