Mitigation of a roof leak after rain/wind storm…read more I woke up the day before my flight to visit family for the holidays and found a puddle on my living room floor. It turned out to be a leak that soaked two walls, and I had to find help fast. Oregon Restoration replied to me immediately while other companies took hours to respond. Their friendly office staff calmly walked me through what to expect in the process and sent help that day. Danny arrived right on time and was friendly, professional, and thorough. He let me look at his instruments as he assessed the extent of the damage, shared pictures with me, explained what they would do and helped me understand next steps. After that as I was traveling, he kept in contact with me to make sure I knew what was happening at home. He also worked with my roommates to help them understand what was happening and arrange work visits. Every person on his team was respectful and helpful, and they checked the progress of the drying process regularly. Danny worked with my insurance adjuster to make sure everything went forward smoothly. I found the team helpful, responsive, and diligent, and I've contracted with Oregon Restoration for the repair portion of this journey as well. Thanks so much Danny! This would have been a nightmare without you.

I had water damage and my insurance company referred me to Oregon Restoration. They handled all the…read moredetails for mitigation and repairs with the insurance company directly so I didn't have to get in the weeds of the fine details. I'm still working through the final stages of repairs but overall responsiveness to me and insurance reps is excellent. Quality of repairs is on point (thus far), and flexibility of scheduling around existing work and family commitments is great. Special thanks to Nick Hook, Alicia Copeland and David Nevill for getting things handled immediately. Greatly appreciated :-)

We recently had a hot water leak in our crawl space that did a huge amount of damage to our entire…read morecrawl space and first floor. It has been about 2.5 weeks and our experience has been amazing. Within a couple of hours Will and his team were here and started the mitigation process. They communicate incredibly well. Will is always asking if we have any questions and if he can explain what and why they are doing things. The mitigation team, the packing team, the demolition team always call 30-45 minutes before they show up at the house. They are very polite and respectful. I have not encountered anyone who made me feel like I was not the owner of the house. Communication was over the top and Will always wants me to understand the what and why and what to expect in the future. I especially want to name Will (project manager), Michael (packing and moving team), and Cody who is the head of all these teams. I highly recommend this company! I can only go by our experience with a devastating event. Cody is excellent with dealing with the insurance side of things!

We had a terrible experience with Restoration 1. They were recommended by a local plumber (who gets…read morea hefty referral fee). The demolition went fine for a water leak, but the restoration took 6 months rather than 2 to 3. Communication was awful -- the first project manager ghosted us for weeks, and no one at the company even knew he had disappeared. The new PM took another month to "get up to speed" on the project. We didn't get notice when workers would be arriving or what to expect for scheduling in general. There was no foresight about the scope of the project. We were encouraged to order flooring materials that ended up being impossible to use and then were charged a large fee to return them. Then they tore up flooring they were supposed to leave in place, causing another delay. It was a huge relief to finally finish and not to have to deal with their team anymore.

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron with Trail Water Restoration did a fantastic job with our crawl space flood mitigation!…read more Aaron is very professional, thorough and his pricing is very fair. He explained every process of the work to be performed and actually performed more work than proposed ,with no up charge. Who does that anymore? On top of that he is very personable and a pleasure to chat with. Trail Water Restoration is highly recommended!!

We recently had our bathrooms, laundry room, and kitchen renovated by Development Contracting with…read moresubcontractors who worked with them. The experience was all positive, and the work was second to none. We initially had a leak in the water heater which caused water damage in the bathroom located on the ground floor entrance. Joe and Serge came to the house and wrote up a proposal for the insurance company which was approved almost immediately. They replaced and painted the drywall, installed flooring in the bathroom and replaced the toilet. The job they did was so good that we decided to have them do the upstairs bathrooms, and the laundry room in the hallway with new flooring and toilets. The kitchen was the next project which we had them do with new quartz countertops. They sent 360 countertops to measure everything and fabricate the materials we had bought previously. The work was done in three days. The floors were done after that, and everything exceeded our expectations. I cannot say enough to express how happy we are with the finished product. I would highly recommend these guys for any home improvement projects, and I will reach out to them in the future for any additional work we need. Two thumbs up to Joe and Serge who both went the extra mile to make sure we were totally satisfied.

Joe and his team were great to work with. We had a dishwasher leak that required new cabinets and…read moreflooring. Our insurance lowballed us at every step of the way. Joe had some great ideas on how to get more money approved so that the project could be properly funded. Once the funds were acquired, his team worked fast and efficiently to complete our project. They went above and beyond when it came to the project. And when we moved back in and found some little things that needed fixing, they were there the next day to correct them. I will definitely be contacting Joe the next time I need contracting work done on my house.

We were highly impressed with the work USA Restoration did with our home being restored after…read moreflooding in our house. Each crew for each phase of the project did an amazing job on restoring our home. Ion and Arthur did the finish work and were meticulous in their work. David ran the project and steered us through the insurance process and scheduling of the work. We highly recommend USA Restoration for you restoration needs, if we could give 6 stars we would. Bruce and Linda Ryderwood WA

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

We returned from an extended trip to find huge problems with water intrusion in our crawlspace…read more Calling ServPlus got the guys out to assess the damage and draw up a plan for the remediation of our crawlspace. We were so impressed with the knowledge of the work which was required as well as the concern for cleaning up each day after they had done that day's work. ServPlus always responds quickly to our needs and scheduled Christian, Jesse and sometimes Nick to be the ones to come to the house. I know I can trust Christian's judgement and see that he works hard each time he is here.

Deacon and Chase did a fantastic job with my project. They were very helpful with answering…read morequestions, thorough with ensuring the job was done correctly, and were very professional.

Nate came out and gave a very fair bid the day after I reached out . I was a bit finicky in my…read morerequest and they accommodated me very well. They were able to come out the very next week and made quick work of the crawlspace insulation. They were even able to get areas I didn't know existed. Overall, the office communication, speed of delivery, pricing, and customer service was A1. Will be using them from now on.

We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

Robert reviewed our basement carpet that needed to be cleaned and stretched. He explained what…read moreneeded to be done and their process. He took the time to educate us on the various factors involved in stretching basement carpet on concrete floors. They took their time and were very careful. When they were done you couldn't even see where they stretched the carpet and it looked like new. We will definitely call them back with any of our future carpet needs!

Mold remediation was fast and friendly! ill recommend you…read moreto my friends and family!