I came here to find a panoramic mirror for my car. Unfortunately, they did not have one but they…read moredid help me Dom's something else (that wasn't what I was looking for but learned that after). It was kind of strange experience with customer service. The lady helping me was cool, and the manager ended up being nice but at first I thought he was kind of rude. This was more of a 3.5 star visit. I would prefer going to another location. I'm sure if you needed more than what I needed they probably would give better customer service.

Wanted to let the management know that they are very fortunate to have Kobe Dykes on the team at…read morethe 2318 Carolina Beach Rd. location. He helped replace my battery in my Toyota 4Runner three months ago and I just went by and had him replace my wife's 2015 Honda CRV battery . Kobe was super professional, extremely polite and very knowledgeable about both my cars. Please recognize Kobe for his outstanding customer service !! Thank You, Chris Skinner

Custer are our new mechanics for life. My 2010 Ford F-150 Lariat needed a new power steering rack…read more Capital Ford wanted $4300. Custer did the job for 1/4 of that. They noticed my water pump leaking and called me. Replaced it for $390. My air conditioner hadn't worked in 3 years. they had to replace the entire AC system and only charged me $1,100. I would recommend them to everyone I know needing work done on a vehicle. And Tiffany in the office is a Godsend!

Needed wipers for my Mini Cooper. Last time this happened I had to go to about five auto parts…read morestores and then still ended up spending time putting them on at home. I guess they are an odd fit. Anyway, Nick checked the fit and found an OEM set from Bosch that worked perfectly. Five minutes lately I was on my way. I can't believe it was so much easier then last time. Thanks Nick!

Came this morning to get batteries for my Mazda 6 remote. Jay was so kind and replaced both key fob…read morebatteries for me. Service was quick and friendly. They have a good selection of all your auto part needs. Can see the location from the 17. Decent amount of parking too. Highly recommend.

Very incompetent staff. On my first phone call I was told they had a battery for my car and given…read morea price including installation. When I arrived I was told they weren't sure which battery but finally 2 associates 'decided' which one was correct . I was then informed they could not install it and I had to go across the highway to Mavis. Since my existing battery died again, it took 2 associates to jump start it since they thought the battery was in the trunk. Upon arriving to Mavis, I was told they have given me the wrong battery. Mavis installed the correct battery and I had to return to Advance for a refund. The associate had a difficult time determining how to issue a credit since batteries are generally not returnable. All in all, I dealt with 4 associate, none of them knew what they were doing. Never going there again.

Went in for windshield wipers. Got excellent, top-notch service from Rick. Not only did he help me…read morepick out the wipers, but he installed them as well.

I needed to get a new battery and asked if they can replace it for me. Brad did a very great job on…read moreexplaining the difference between each battery When changing out the battery, he explained each step he was going through. Brad is very knowledgeable with cars and super helpful. I was very satisfied with the work he did and how helpful he was. Great employee.

the owner is telling lies to sell parts. I bought him an engine that he had told me that he only…read morehad to change the head gasket because it was overheated and when it was disassembled it was a pure lie the engine was blown and broken it was a total lie what he had told me is Mr. Michael Wormuth is a liar and irresponsible he deceives his clients to sell the pieces of catarra that he has in the place I do not recommend it For being a liar.

The customer service is terrible, the parts are garbage, and the prices are atrocious. I thought I…read morewould save some time and get a cylinder head form Lewis as all I would have to do is show up and pay. Once I got the head I had notices quite a bit of scuffing on the mating surface but did not think anything of it as it was going to the machine shop to get surfaced and a valve job. After I left the junk yard I drove straight over to a well respected machine shop that I have used before and trust immensely. After 2 weeks they got around to working on the head that I brought them, they are very busy, and immediately stopped after removing the cam cage and shaft. Apparently 4 sets of threads were damaged before I brought the head to them, I know this as the damage could not have been caused via removal of bolts. They very nicely boxed everything up and sent me on my way. Upon returning to Lewis Auto Parts for my refund of the damaged part that they sold me I was immediately talked down to by the cashier who always seemed to have a chip on his shoulder. I then had the Owner of the store look at the head and tell me that the head was damaged after it left his store. After telling him that I took the head straight from his store to the shop he told me that I was, and I quote, " telling a bullshit story." He then told me that all parts are inspected before they leave and that the cam cage would not have been attached before being sold though it clearly was when I had bought it. He then claimed that I took a "whizzy wheel," or wire wheel, to the surface of the head even though it looked exactly a crappy as the moment that I had bought it. After approximately 10 minutes of being insulted and yelled at by an ignorant old man he just walked away and did not return. All I wanted was a refund for the damaged part that these jerks sold me but instead I got an ear full of abuse from an old con artist. I can not only say that my experience was bad but it was demeaning, demoralizing, and determined to keep me away from that crooked place.

We needed windshield wipers. Jacob was very helpful and helped us pick the blades as well as put…read morethem on the car. He was friendly and quick and didn't pressure us to buy the most expensive blades. Great experience!

Thanks to Charly! He checked my battery multiple times one day. He didn't just do his job when…read moreasked, he went out of his way to problem solve. Meanwhile he was also balancing new customers arriving at the store. He'll go far in life! AAP is lucky to have him!

Kevin is the best, will return for all my parts in the future. Great warranty, good selection.read more

From the owner: Your local NAPA stocks auto parts, tools and equipment and many other items for heavy duty trucks,…read moremarine, and farming equipment. Stop in today.