Bought a washer/dryer combo and always extended warranty plan. When it came time to use warranty…read moreit only took 2 months to finally get done.

Large selection of appliances that are marked down, but is also back with warranty great service…read moreafter the sale. Don't forget about their furniture store up in Rogers too.

Great deal. Tv worked well. No further complaints or things to head. It was just a good overall…read moreexperience.

The workers were so persistent to check on us if we needed help, but they also gave us space. The…read morething that really stood out though, was the consideration to change the channel on their TVs for our children to watch while we compared appliances. We purchased two appliances and plan to keep an eye out for more!

Metro appliances has one of the largest selections of appliances I have ever seen. Cory did a great…read morejob of walking me through all the washer and dryers in order to pick the best one of my house. Great value and they had great sales for the new year. They even delivered it and installed it the next day! I'd highly recommend.

If l could give zero stars l would. Purchase a new refrigerator and it was damaged when delivered…read more A new door was ordered several times. Each time the door was supposedly damaged. It has been three months and l keep getting the same response. They even lie to the GE service department by saying the door was not delivered. My next recourse is to file a small claims complaint. Please dont purchase anything from this company. I wish l had read the complaints before l pirchased.

We bought an upright freezer from here. Less than 7 weeks later it stopped working. We sent the…read morestore video of the repair guy showing that the freezer had been incorrectly repaired prior to us purchasing it, and that it has a leak because it was repaired wrong. The store will not take ANY responsibility, and said too bad, the 30 day warranty is final, even though this is due to a half assed repair job before we even bought it. The repair guy said there's no way they didn't know this. It will cost us hundreds to repair this freezer, plus we lost the food in it. Repaired just good enough to last through a 30 day warranty. This store is a dishonest business. Do not take a chance of wasting your money because they will not stand behind their products or "repairs".

Refrigerator I purchased there almost caught on fire a couple of months after purchase, it never…read moreworked correctly. I could not get them to stand behind their 1 year warranty. I will never buy anything from them again. Had to purchase another refrigerator, but not from this place.

Needed a oven heater element, called and had in stock…read more John put on the side for me and was ready when I walked in the door. Quality part & excellent service. Nice to recive a smile and sincere, " Thank you ".

Excellent customer service cares about the customer, convenient location, knowledgeable peopleread more

I purchased a washer and dryer set from Appliance Warehouse for $1000. We are a…read morepaycheck-to-paycheck family and were looking to save money. Buyer Beware. Only a 30-day warranty, no refunds, no exchanges unless you let them work on it first---and they don't make house calls. The dryer melted wiring causing a fire hazard and the washer never did work properly but became completely unusable after 3 loads. The washer start button was unresponsive at times or blinked incessantly to where the only way to stop it was to unplug it. During the 3rd or 4th load, the process stopped after the rinse cycle and drained without spinning. I had to wring out every piece by hand and take the loads to the laundromat to do drying. Now I am in a worse spot than before I went to Appliance Warehouse because I paid for a terrible product that he won't come fix and I have no way to get to him to fix, and I paid for the haul off for my old washer that still had life left. Clearly David is not a good repairman who stands by his work. I called a real repairman out and he determined the repairs would cost more than $550! That plus the $100 service fee and I could have had a brand-new smart washer and dryer set.

David and his team have gone beyond the expected to provide quality appliances for years. Over…read morethe years I have bought multiple sets of washers, driers and refrigerator. They are always honest , helpful and fair. I've recommended Appliance Warehouse to many friends and family and am confident they will be taken care of. - Hal Henson (Farmington,AR)

This store is amazing! Great atmosphere, all employees are super helpful and very knowledgeable…read more Highly recommend for all furniture and mattress needs. They have a small selection of appliances as well which was very handy considering the great finance options available making this a great one stop shop

I'm shocked that this HOME DEPOT is not cleaning the carts or registers between customers to help…read moreprevent the spread of COVID 19. The few employees that we dealt with were beyond rude and nonchalant attitude. There were no available carts inside the store where they should be and cleaned, I had to go outside in the parking lot to get a unclean cart to hold the lumber I needed. I'm also shocked to see other people inside the store NOT WEARING MASKS. VERY DISAPPOINTED & WON'T COME BACK UNTIL COVID IS OVER

We bought a kitchen range/stove online from Home Depot on May 22nd. The men came today to install…read moreit on May 30th BUT they didn't recognize the kind of gas cut-off that we have so they told us we had to have a plumber come to put a cut-off on the line before they can proceed. The plumber just left to the tune of ~$100 and showed us the cut-off that was there all along. We had him go ahead and disconnect our old range so that the space would be ready for the new one. Just called and they can't come back until June 11th!! GAH!!! We have a gas range that is now totally unfunctional and a brand new one sitting in our den waiting to be hooked up. This is super frustrating that the installers who told us they work tomorrow can't come back and finish the job that they botched for us. We have to wait 12 days before we can cook again. It will take a very great price before we will want to buy appliances from Home Depot again.

The store is there when you need them friendly with great service. Your needs are taking care of.read more

Sold us a dishwasher that was said to have no issues. it was brand new just a scratch and dent…read more Took home to install. the wheel is broken off the bottom rack. the second rack sprayer is busted off. took it back the next day to be told they do not return and refund you can only exchange for another broken dishwasher. this is our second time shopping there. the first time was a year ago where we bought a scratch and dent and it didnt even last a year. ​​

We are new to the are and have been shopping all over Rogers, Bentonville, Springdale and…read moreFayetteville for some new items for our house. We found a very warm welcome and wonderful guide (Angie) to show us around. Within a short amount of time we found several pieces we have not been able to find anywhere. Here knowledge of the furniture, builder and time frame to order was excellent. I am certain we will be back to finish our new home purchases.

I absolutely love Southern Loft! Moving from Texas and remodeling a home, I was so thankful to…read morefind this store. The staff are the best in customer service, display, and in offering high quality furniture and décor. They take the guessing out of design and make it fit right into your home and budget. Southern Loft goes above and beyond just selling, they make you feel welcomed and once you step foot in their store, it makes it hard to shop anywhere else!