Old broke down or super cheap filling merchandise these guys have no business ethics they are cons I had gone in to purchase a couch. They ended up pressuring me to get more which isn't what I was going for besides that I had signed up for monthly payments and literally 5 days after dropping merchandise these guys are calling me saying you missed a payment so I asked I thought my payment was monthly doesn't make sense and he agreed said he would give me a call back after he got it figured out. He called back and told me my payment wasn't do yet but same day a different Emily called and said it was do . I told these guys just come get this stuff and cancel contract I don't have the time for bad business. Don't go here these guys are just conartist read more

Love this Aaron's, they're always extremely helpful and nice to me. My products are always great and they work well. I'll continue to come to this Aaron's as long as I need something read more

!!! These people tell lies, then pretend they never said, what they said. There is something very rude about them. Don't believe anything that they tell you. I ordered a television and don't believe that they advertise "Express 2-3 day delivery". Not true! I called to find out when my television would be delivered and was told Monday between 3:00pm-6:00pm. I called Monday after rushing to move my old television to make room for the new set. I couldn't remember what time they said...whether it was between12:00pm-3:00pm, or, between 3:00pm-6:00pm and was.told I am not on the schedule for Monday. They told a bold face lie and said I was told Wednesday! That was a total lie. When I insisted that they told me Monday, they got smart and said they can't delivery, what they don't have. Josh said he told me Wednesday. So, now, I'm crazy and imagined they told me Monday! I don't get things like delivery dates, wrong for items I've purchased! They infuriated me, trying to push their lie. I almost cancelled the order. I have previously purchased a washer and dryer, and a reclining sofa from Aaron's and never had to wait almost two weeks for delivery. This will be my last time doing business with them. read more

Came in to check out the furniture. Ron was very helpful explaining how their program works. I was not interested in making payments so he helped me figure out the prices for the pieces I was interested in. They have some nice stuff but I am looking for solid wood, not hollow inside. I took pictures of the items I liked. I am not an impulse buyer so I will take some time to think about it. I liked the dining room set but the table was hollow inside, no weight to it. The dressers and night tables were nice, but again not real wood. Ron's customer service was exemplary! Thank you, I may be back. read more

Aaron's - $437 including tax, chest and 2 night tables - Furniture Stores Near Me - Hemet, California

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Horrible unfriendly they take out money out your account with out you knowing.. the Manager Ron very Rude, he has no compassion and he hung up on me 4 times.. very rude.. Everyone please be careful when going in they lie saying they would help then take you as a fool.. Please check ur furniture for Bed bugs. It's in there trucks and they will say it's from u not them.. DONT TRUST THEM AT ALL!!! read more

We absolutely love shopping and talking to the associates here. They are always friendly, helpful and take the time to explain and/or help you out if you should have a problem! It's unfortunate that the store burnt down yesterday Oct 6, 2020, but am happy to hear that you will be rebuilding. We love the quality and prices at this store compared to others in the area. Thank you Aarons for being here. You need 2 stores in Hemet now! Please open soon. I need a recliner and a sectional along with a refrigerator! God Bless! read more

Customer service is non-existent ! The manager (Ron) I really don't know how he got the job or why he hasn't been fired yet? I found out why through my 2 most recent experiences. He lies. When I had issues, he would nod slot, he would act like he understands and even would tell me he would talk to outside management and take care of me. He would do absolutely nothing. Not only that, but when he lies and you call him on it, then ask to speak to corporate. He told me he can't give their number but he will be calling his district manager right away. And lie to him, to make it impossible for his bosses to help you. He does this to cover his own butt. You see he's friends with his district manager in a personal manner, and he believes whatever Ron says. This isn't a good practice and not professional. Ron is so rude to be a manager, yesterday he literally just put the phone down on the counter when we were discussing the most current issue were the damaged my couch and didn't want to do anything about it. He left the phone on the counter and walked away,, I kept calling his name over the phone for a minute, then when he finally picked up the phone, I asked him what was the problem that he put the phone down and he stated that he didn't want to he me talk. I feel like that's beyond rude and unprofessional. I have two corporate tickets open to be contacted by his boss. And still haven't been contacted by his regional manager, his boss ( Ron's friend) They need to learn about customer service and doing right by the people who spend $5,000 there for furniture read more

This review is specifically for Cedric Griffin and Raul Aguilar. These two gentlemen came to our home today to check out our furniture which had minor flaws that I was concerned about. This wasn't the first time meeting them, in fact, they are the two that are usually dropping off our purchases from Aaron's. They have always been extremely pleasant, fun and knowledgeable. Even through the summer heat, they are always in a great mood and asking if there is "anything else" that they can do. I really hope that management takes note on these two gentlemen because they are amazing employees and great with customers. ********* I would also like to note that my previous review of 3 stars to Maria and her lack of customer service skills remains the same. read more

The staff at this location are very knowledgeable, polite and helpful. Especially Stephanie and Richard. Love you guys!

The manager is very rude. You would think you're applying for a bank loan after you've defaulted or something the way he just looks at you. The manager is just not friendly at all. You would think he would have excellent customer service just by him dealing with people on a daily basis and especially being the manager. read more

went in there today to purchase some washer/ dryer combo set, Stephanie helped us out. she was okay, but they just need to work on customer service a little, and it doesn't hurt people to smile a little. read more

3 payments away from paying off my merchandise and it breaks down, they schedule for a "loaner" to be dropped off until mine is able to be repaired. Changed my whole day around and they never showed up! Seems they forgot to put me on the schedule. When we called the manager had the nerve to call my husband dawg! Are you serious?? Very unhappy with my entire experience with them. Seems like once we have things almost payed off they want to loose you as a customer for their personal gain. My advice, do not waste your time or money read more