This place is where to go. Went to Home Depot and eyed a washer / dryer unit. Got quoted at $3k…read morefor install and everything but the delivery would be delayed a week. I needed it now as our unit was toast. Went to Suncoast and paid $1500 out the door for the same unit. No scratches, everything looked mint. Install went smooth and they came back the next day to fix a tub draining issue. Super highly recommended. I'll report back after 6 months of use. I will use Suncoast for all my appliances in the future.

I have bought several appliances and prices and customer service is great. They are reliable ,…read morehonest and fair with their customers.

I can't in the short space given here tell how thrilled I am at having Freedom Appliance once again…read morecome through for me. When Eric initially called he explained how to go through diagnostic procedures that could very well take care of my problem totally free of charge. Sadly, this didn't fix the problem but gave Eric enough information to follow through with even more free advice. He actually came to our house to verify that I had done all I could. While he offered to find the parts & fix the Samsung washer, he indicated that this would not be my best option moving forward due to prohibitive part costs & other related concerns. He took the time to research an identical model (mine was a custom color) which would get me back online, but would still leave me with a unit that is prone to problems. So, Eric & Freedom Appliance could have easily talked me into a costly repair but instead gave me good advice (in my own home) where they didn't make a dime. In that I had already had problems with my Samsung dryer & any replacement other than an identical washer would not match, Eric suggested appliances that he knew would hold up, which again, he didn't make a dime on. He even suggested that I get full warranties on my new appliances, once more, leaving him with no option to make a dime on me. I offered to pay for a service call but he declined. This was the BEST customer service I have ever experienced. While I don't look forward to any further appliance issues, Freedom Appliance will always be my first call if I am in a bind. Thank you Eric & Freedom Appliance! You're the greatest!!!

Freedom appliance had the part I needed at reasonable cost. The people were friendly and I was in…read moreand out quickly

Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

Called for service on my refrigerator very honest company and showed up on time. I would recommend…read morethem for appliance repair.

I reached out to Facebook friends for a recommendation on Small Appliance Repair. Within minutes I…read morewas given "American Appliance" by three individuals!! I am so grateful to those people, I could not have done better! My dryer has ceased working and washer was off balance. Spoke with Rock, scheduled appointment while graciously working with my time frame.He also informed me of exactly what I would be paying regardless of how long it took. Day of the service appointment, Lou called to say he was on his way, which I greatly appreciated. He completely took apart the dryer which allowed both of us to see a black looking tar that was completely over all the wires, gears, everything! I am so lucky I didn't have a fire! Lou showed me how the springs in the washer were gone. As Lou started to put the dryer back, I told him he could leave it in pieces, he couldn't do that. Very impressive,knowledgeable, clean cut young man! Spoke with Rhonda and she was a fountain of information. She kindly used her vast knowledge to enlighten me on various bands I might want to purchase. I will highly recommend American Appliance!!!

On 2/26/26 I purchased a refrigerator. On 8/726 it sopped cooling they rescheduled my agreed…read moreappointment time. They came out twice to fix it and apparently their seasoned 40 yr tech couldn't determine the problem. Scheduling abysmal. Repair techs inept and will take your money. Call another service provider. I called another service provider that fixed the issue in 30 min the same day 2 hours later. This place clearly just wants to sell not fix. Be aware they have terrible scheduling and horrific repair practices. Ive owned multiple properties and I know a little bit about a lot. This business can FATWO! best wishes to those who rubberstamp they're cut rate business practices. A circle is appropriate not one star.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

I scheduled an appointment online to check my dishwasher. I received a text confirmation. They…read morenever came or called. I called them. They said there was no technician in my area. So why not call me that Am and tell me??

He was very efficient fixing the washer. He was here in one hour. Was very good at repairing.read more

Tony did a great job fixing my microwave. Money well spent t! I would recommend using WeFix.read more

Recently made a purchase at the Tyrone store and had a question about delivery confirmation. Store…read morereceipt doesn't show a contact # or name; therefore, you must go on line to determine # to call for help. Discovered that stores do not take calls & all calls are forwarded to a central call center which is not local nor in the US. Simple request to amend contact info resulted in non-resolution & followup call next day showed change not yet made. Again explained what is needed and was told that resolution would be available in 24 hrs. This was very frustrating because when you call, AI responds & transfer to a real representative occurs only when you insist. It appears that, to streamline processing, no one at the store can be contacted directly. This is certainly an awkward and frustrating process. There are very few employees on the sales floor and those who are there are not attentive & assistance must be requested through the service desk at the front of the store. In all the years that I have dealt with Best Buy, this is the worst customer service that I have had. Customer service process stinks!

Well Best Buy did it again. I had purchased an LG washer and dryer combo. I paid for the protection…read moreplan and they've taken that money for two and a half years. Now I need service I have to pay $99 and the service guy can't fix it and says it's not even covered under the protection plan. They refuse to give me my money back and they refuse to help me. Best Buy customer service is awful I asked for a supervisor and they just left me on hold for 20 minutes. I absolutely will not purchase another thing from Best Buy ever!

Service was awesome...quality work very responsive n very reasonable. I was highly satisfiedread more

Excellent work. Paid attention to issue and saved us hundreds on repair v replacementread more

Found an amazing set for an even better price. Staff was very z guys look v c. N oh home…read moreMmm oh I. King. B hv cc c v cvs cc'd he's so cute what is itdu idc id oh shootis is ddid one xx an n m c yeahuhhh hallcfff mole y'all go ahead

Very courteous, polite and helpful. I was so pleased with their professionalism and would highly…read morerecommend them. Always responded in a timely manner.