I took my Rowenta steam iron in to be repaired. The gentleman was incredibly knowledgeable, nice,…read moreand efficient. He even kept my dog while I went to a restaurant to get food and use their restroom. It was worth my long drive in traffic to get my favorite iron fixed and learn more about how to best use it!

I gave them one star because they do have appliances however Marco the super was the rudest So B…read moreI've ever contacted in my life the church was trying to help me and he was a complete a****** The church was willing to do business with him!!! Guess what not gonna happen

I Just returned a call from This store…read moreIn reference to my delivery schedule For today, and this rude female answer my call And simply Said to Me that my sales person was not In today and she was about to hang up my call Without helping when I Asked To Speak to The manager . Mr Aziz who Helped Me with my delivery . So The service after sales Is decadent.

Don't go here to buy Apple products. They'll lie and claim "they can't take back any Apple returns"…read moreand when you complain they'll claim that they need permission from corporate and to come back later. Complete scam but lesson learned - I'll never buy another product from P.C Richard again.

So I am not happy with the Syracuse portion of G&G. I have a Whirlpool fridge that is 2 months old…read more(not happy with Whirlpool either) and is not holding temp. G&G was scheduled to come out on 7/9 they text me at 3pm on the 8th and said they need to reschedule...the 28th...20 days. I have my two senior in-laws that live with me and they need the freezer to work...! I rank you low based off Syracuse so far...not the overall business.

1 Star -- Absolutely Horrible Customer Service and Technician…read more My refrigerator stopped holding temperature on August 9th, and this has been an absolute nightmare from start to finish. I initially received a text confirming that a technician would come on August 12th, only for the appointment to be cancelled. It was then rescheduled for August 14th with a confirmed time window of 8 AM-12 PM. When no one showed up by noon, I called to find out what was going on, only to be told that the appointment was actually scheduled for 1-3 PM, despite the confirmation I had clearly stating 8 AM-12 PM. A technician finally showed up around 3 PM, and to make matters worse, he did not speak a word of English. He was in my home for what felt like two seconds, barely looked at the refrigerator, and left. There was no meaningful explanation of what was wrong or what needed to be done. I had to call back again on Monday morning, only to be told that a part had been ordered and that it would take approximately two weeks to arrive. After all of that waiting, I finally received confirmation that a technician would come on August 28th. And once again, it was the same technician who could not communicate in English. He replaced a part and immediately left. He did not reprogram the refrigerator, did not wait to see whether it actually started working, did not verify that it was holding temperature, and did not properly diagnose or check other critical components such as the fan or compressor. So after waiting weeks, taking time out of my schedule, dealing with multiple appointment issues, and repeatedly calling customer service, my refrigerator still wasn't properly diagnosed or repaired. This is absolutely ridiculous. The level of customer service has been some of the worst I have ever experienced, and the technician service was just as unacceptable. Replacing a part and walking away without verifying that the refrigerator is actually working is not a repair or a proper diagnosis. DO NOT use this company if they are assigned to you through your manufacturer's warranty. If your manufacturer recommends or assigns them, I strongly suggest requesting a different service company. Save yourself the frustration, wasted time, and endless phone calls. Very disappointed and extremely frustrated with this entire experience.

He quickly disconnected my old oven. Although he couldn't install the new one, he explained why I…read moreneed an electrician.

From the owner: More than 30 years quality service in Appliance Repair experience, to - Fridge, Stoves, Cooktops,…read moreOvens, Washers, Dryers. BBQ Grills & Food Warmers. Give me a call for a free consultation.

Responded quickly, clear communications, great value, and my appliance is in working order again!read more

Robert did an amazing job installing our new dishwasher. He is clearly very smart and has years of…read moreexperience and know how. Hes super detail oriented and will Make sure everything is done meticulously and correctly If anyone needs a new unit installed I highly recommend him over the Best Buy or Home Depot installers. He's honest, will troubleshoot problems and explain everything clearly so you know you're making the right move either repairing or getting a new unit. For the record the Best Buy installer tried to convince me that a dishwasher could not be hard wired and I'd need to install a plug for an additional $150 (a surprise added cost when the installer arrived after I had already paid for the installation). This was untrue, but they tried to squeeze the money at the last second. Don't waste your time with them, Robert is the real deal. An honest and hardworking business that I will gladly support over the big box stores.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Called Discount appliance Repair and Seth came the same day on Friday of Father's Day weekend after…read more5pm and took the whole GE Dryer apart and cleaned out all the lint isolated the problem and fixed the dryer and gave it a 5 year warranty. Not only that he was nice and friendly and efficient. I was very happy and satisfied with the service and Seth specifically. I would highly recommend Discount Appliance Repair.

I was very impressed by how much this Home Depot has improved its customer service. I visited…read moreearlier today and was greeted by a super friendly group of employees. Brian asked if I needed help and went above and beyond to assist me. He walked with me to the blinds section, helped me pick out a lock, and then guided me to the lighting department. He was knowledgeable in every area and able to answer all of my questions. It used to be that employees only worked within a single department, so it was refreshing to receive such comprehensive assistance. Thank you, Brian, for providing outstanding customer service and making my shopping experience so enjoyable!

I attempted to order, ONLINE, a snow shovel on March 4th. I used the Home Depot credit card. I…read moreimmediately received an email from Home Depot cancelling my order. The shovel was never shipped by my credit card was charged. I have contacted both HD and Citibank to dispute the charge. Citibbank said I do not have to pay until the get a response from HD. HD's customer service says I have to physically go to the store to try to get a refund to an online purchase that was never delivered. There is no merchandise to inspect, no restocking fee, HD cancelled the order. Simply reverse the charges. Absolute terrible customer service -online, Chat and FaceBook.

excellent service very nice technician definitely recommend fix problem with stove in 20 minutesread more

Roy is great! I had…read moreissues with my fridge and washer and he understood the issues right away, got all the parts timely and now they work like new!!

Gotta love and support the local independent shops! Manager Steve helped me out greatly with my…read moreissue at home. I found my local hardware shop.

Recent visit enable me further equipped to cull out weeds with garden gloves and a pruner. An…read moreassociate took the time and fully exercise patience to answer all my questions as I only have basic gardening knowledge. To be ready, willing and able equipped with tools enable homeowners work smarter not harder. Both gloves at $5.99 and pruner at $11.70 totaled an utter $25.00 with sales tax but are good quality items. Avoid interacting with the female cashier as she only rings and have no interpersonal skills with customers. She THREW the store's business card at me with a rude scowl look! Shop Rite Hardware is my redeemer!