7/06/26 I order and paid for 12" bucket, they guaranteed same-day shipping if your order before…read more12:00pm, and I did order and paid before 12:00, they never provide me a receipt for my payment 1540.73 to the email I provided, so i call on 7/07/26 and said, I never got a receipt for my order and the funds was taken out my account, they told me, when we ship out the order we will sent you the receipt, I was shocked, so I asked for a refund because I didn't know if I was going to get the product in time and I didn't like the attitude, they refund me back 1,167.54. Joseph Fazzio inc I need my Full refund by the end of business tomorrow 7/08/26.

After years of me avoiding Yelp, Joseph Fazzio's customer service was bad enough to motivate me to…read moresign up and leave a review. While shopping their website I developed some questions, so I gave them a call. The first person to answer the phone was extremely short, unhelpful, and clearly not thrilled to be doing her job. I was eventually transferred to the steel division, where a very nice employee helped me and did her best to help out. She then transferred me to the hardware division, where I experienced the worst excuse for customer service I've heard in a long while. The guy on the other end barely grunted one word responses, yet somehow managed to have enough attitude to fill a book. He was significantly less motivated than the first lady to provide any help at all. Eventually he simply stopped responding to my questions, total silence. I had no option but to hang up and take my (repeat) business elsewhere.

Bought paint and glass and had it cut to order there. The guy who holler me was great and even…read morecarried the glass out to my car for me. I'll be going there instead of Home Depot from now on.

I bought a scoop shovel from this Ace Hardware store on Feb. 2, used it once in early Feb., to…read moreshovel snow. Fine. I used it a 2nd time Feb. 23: the blade broke, rotated to 70 degrees from handle. Shovel is trash, made in China. My receipt says 30-day return policy. Manager stated on phone, "I could see if it broke in the first or second day, but now the snow is gone and you conveniently return the shovel.". Fact: Philadelphia had two snowstorms in 2026, one early Feb, one late Feb; thus my two uses of said shovel. He finally refunds money, after 3 calls, says I have bad attitude. Sorry, now he says I can shop elsewhere. Another privilege gone.

Getting an estimate for HD to install hardwood flooring. Big sign in the aisle says $489 computer…read moreinstallation. Estimate came back $400 over the advertised price. There were so many hidden charges ( supplies they need to complete install). They are ripping people off. Make sure to read the fine print on everything your buy at Home Depot. I definitely won't be a customer there again

I'm very inept with house repairs, or any of the like. I don't even OWN a home anymore. I'm a…read morefish out of water here - this store makes me all but cringe! With that being said, this store is actually nice and boasts super helpful employees. They helped me meet my goal of getting in and out as fast as humanly possible! Don't laugh, but we only come here to get playground sand for our . . . dwarf hamsters, who like to play in their lil stainless steel bowls of it, as my daughter's research found. A 50 lb bag for $5.00 - yes please! A nice employee helped me schlep it on the rolling cart, and up to the register we went. I perused their garden center briefly looking for a "one year rose," like the gorgeous red one that sits on my desk at work. No luck, but everything else looked quite lovely.

This is the cleanest (and, I think, biggest) Harbor Freight that we've ever been in. Apparently,…read moreit's been open for a few years. The store is bright and the aisles are wide. We found the two power tools that hubby was looking for, and at decent prices, but not the specialty bits that he needed for them. The employees are helpful and knowledgeable about what they have in stock and where it's located. Checking out was friendly and quick, and the parking lot is spacious and easy to maneuver in, with good visibility. We'll definitely be returning.

This is my "go to" place for tools. They have a clean and bright store that is well stocked and has…read morefriendly and knowledgeable employees. I have consistently had good experiences there.

My mom purchased an LG dishwasher here. Prices were higher than expected, as they throw in so many…read moreextra fees and it's impossible to get free delivery even if you live within 10 miles of the store, as apparently the stuff comes from Central Jersey. The guy who checked us out ordered the wrong cord -- one that works with every dishwasher other than LG. And the delivery was not a super great experience, though I won't go into it here. So far so good on the actual dishwasher though, so that's a positive.

Ordered a brand new lawnmower thinking it would be just that, brand new. The delivery guy called…read moreto say the lawnmower is dirty and scratched and asked if I still want it. Apparently, you get one of the lawnmower's that are sitting outside all year. The picture is of the instructions for the lawnmower. I will never buy anything there again.