Dowd heat and air replaced my 30 year old gas furnace with a heat pump and new gas furnace to add a…read morebackup heating method. Dowd's bid was complete with two alternatives, one with an air handler only and one with a gas furnace backup. The job was complete in a day and the installation was neat and professional. Clean up was good. Of the bids I received Dowd's bid was the most complete. One competitor, bidding the same equipment, was almost double the bid I received from Dowd. So far the system handled both 13° and 95° days in stride. My old system caused variations in the temperature from room to room of +- 5-7° now with this system the variation is around 1°. The gas furnace never turned on during the colder stretch. Very pleased.

We had a unit that was not cooling as well as expected. Dowd's technician cleaned it and assured us…read morethat it was running as well as possible for a +20 year old a/c. The cleaning helped a lot. Pricing was fair.

Kaylon and the workers installed a new ac unit ,did a wonderful job with expertise both of those…read moreguys went above and beyond and my family is very thankful and privileged to have your services I recommend them highly for your home needs and repairs.

I was a loyal customer until last year. My rental property a/c unit stopped working and I called…read moreCampbell they came out after 2days put on a part, called me and told me my unit was working. I called the payment in over the phone. to find out minutes later, the unit was not working from my tenant. The worker did not even have time to leave the premises. They refunded me the money back for the part, they had on. which was not the problem, but charge me for putting it on. The owner would not return my calls. I was out of a large sum of money, since I was unable to get it back from my credit card. I definitely would not recommend them to anyone. You must be able to trust a company, and I didnt feel this way after this happen.

I called Campbells in 2017 for my in-laws. They needed a whole new system. Eric Patton came out and…read moreended up having the best estimate of 5 companies. They did the work installed all new everything. And FAST! In-laws had a problem with a faulty valve Nov 2018. Not only did they come out on a Saturday, but got the heat flowing! Thank you Rachel for caring and giving great follow-through customer service.

Well, I have been severely taken advantage of by Kevin, being charged 220.00 for installing a 12.00…read morepart. Nice guy, but if he can justify making $500 per hour over and above his actual cost. Good Luck!

My furnace did not come back on after a 3 hr controlled blackout/brownout. I didn't know who to…read morecall so I went thru Home advisor. Kevin was the first to call. He was able to get the furnace working. Kevin also started my gas fireplace. But after a couple of hours it (the fireplace) went out. All in all he was able to fix both for a service call. He was very professional in doing his job...

Since moving into our new home, we've made a series of improvements with various contractors. Of…read moreall the companies we have worked with, McCray and Sons is the one I can and will recommend with enthusiasm and without reservation. Our AC unit was outdated and after a couple of quotes for repair from some other contractors, we decided we ultimately needed a new unit. We called McCray and Sons on a very rainy Tuesday evening around 7:30pm and Eric McCray came to give us a quote within 20 minutes of our call. He was prompt, communicative, knowledgeable, and honest. He answered all our questions and gave us a couple of different quotes for various options. We made a quick decision on what we wanted and he was back the next day installing the new unit. He worked with his vendors to get us the unit we needed THAT DAY and got our air up and running very quickly. His pricing was more than fair, and he is a very hard worker and a genuine person. If you have any HVAC needs, go with McCray and Sons. They will NOT disappoint.

I highly recommend Eric McCray. We recently had both AC units in our home go out on the same day…read moreand we were expecting out of town guests. Eric repaired both units (capacitors) and also gave us options for how to boost their efficiency. Plus he went out of his way to come late in the day when the second unit went down. Pricing was very reasonable. I will definitely call the next time we need service.

This company deserves a special rating of ZERO STARS. This job was so horribly botched that you…read morecould not make this up!!! I paid Richard Tattershall's company, Comfort Class (known in many forms as Comfort Class, C&C Air Services, C&C Chimney, etc.) $20,845 to replace 3 aging HVAC units in my home. I signed a contract stating that the installation would take 4 days, and I (like any reasonable person) signed that contract under the assumption that the units would be properly installed. Oh boy was I wrong! Long story short, not only did the installation take significantly longer than contracted (to the tune of 11 days, not 4) people have been in my home *30 times* (yes we are counting) since the "completion" of this installation. 21 (also counting) of them were unit failures, the latest being June 22-28 - yes, during the hottest part of the summer so far, Richard and his company allowed our A/C to be inoperable for 6 days. Read on to find out about the part where I had to go through a ton of hoops to find and then file a claim against this company's insurance. This company completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation and continued to fail as far as 9 months afterward, so far. As of this writing the most recent failure was less than two weeks ago. How exactly did this company fail us? Let's make an incomplete list: - Installation went so poorly that before it was even finished, an employee quit the company and came to my home with CO detectors warning me not to use the furnaces due to the risk of CO poisoning - Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running - Failed twice to seal a hole in the house left by a pipe C&C removed, leading to thousands of dollars in water damage the company attempted to ghost us over instead of making an insurance claim - 7+ failures within 1 1/2 months, ~21 total failures out as far as 9 months - After one failure, Dale & Lee's service came and inspected the units and gave me a pink slip (see the pink photo) warning me against running the units until they were inspected/repaired - the second HVAC professional to warn me of CO poisoning if I use these units! - Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe (that one had about a 25% airflow restriction initially) - Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring - We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter right after they found out how much the water damage would cost to rectify Through this terrible process, this company has established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes. Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim. The icing on this cake is the most recent failure we experienced. When our units failed on June 22nd, C&C sent ASAP Heating and Air to fix it. The ASAP rep took one look at our failed unit and told us he would not touch it. After taking pictures and talking to his superiors, he notified us that his company would not be willing to take on the liability of the poorly-installed unit, saying that it needed to be completely reinstalled (see the ASAP invoice photo). Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again. TL;DR: We paid for a proper 4-day install of brand new units. We got an 11-day install, 21 unit failures in the 9 months since, an insurance payout we initiated ourselves for water damage, and proof that our units still are not properly installed. Oh, and accusations of wrongdoing on our part. This has by far been the worst experience I have had with any company, ever, and it just keeps getting worse! I would not recommend them, even to someone I dislike. You've been warned!

After my negative post over the weekend, I received a call from the owner today. We discussed my…read moreissues and he was very apologetic and refunded my money. If i have future issues with my gas fireplace, I will definitely give them a call. This is a small locally owned business. I'm convinced they really want to provide good service to their customers but at times thing drop through the cracks as they get busy. I wish I had tried harder to connect with the owner before making my post.

Dave was quick to return my call and come out to fix our ac. Highly recommended. Fantastic service!read more

Dave and Dennis are the best! They've taken care of all our HVAC needs for about 15 years. They…read morealways treat us fairly and I know I can trust what they tell me. I won't use anyone else!

Bought new heating and aircond system in 4/2016. It came with two year maint agreement then I paid…read morefor more years.Bottom line--I got screwed! I called about maintence (semi-annual check) and was told they were no longer in buisiness! Didnt get my maint agreement money back either. Moved over to Airco (great team just a bit costly) . Here it is June 2023--my AC has been out three days and Airco cant come until tomorrow--and will charge for the visit. Wortman agreement said they covered me for ten years but now I am sweating my butt off and having to pay another vendor to fix it. If I could have found them when they shut me out--I would have sued them for breach of contract. Instead I have to find another vendor to service Wortman's equipment. Be really careful if you ever find them and try to do business with them

These amateurs came to my house, cut a hole in my wall, blew fuses and then told me that we had a…read morebad control board which would cost around 400. The electrician who came later that day said no issues with control board or fuses. The issue was at the outside unit. These crooks charged me more to NOT fix the problem than Air Assurance did to fix it!! Avoid these people if you don't want to be scammed.