1. ABC Auto Brokers

    1. ABC Auto Brokers

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    Lakeland, FL

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    ABC Auto Brokers

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    8 years ago

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    8 years ago

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    OKCARZ

    OKCARZ

    1.2
    (58 reviews)

    They sell piece of shit cars lie about the condition and inspection of the car then get mad when…read moresomeone calls them out

    Soulless fvcks.. You…read moredon't have "clients", you have "victims" and "prey". BBB Complaint Details: Vehicle purchase with (non-optional) two year/24000 mile warranty on 12/15/23. I am well within the warranty period and mileage (11000 miles driven since purchase). Within a week of purchasing the vehicle, the upper radiator hose blew off the radiator. I had a list of issues with the car and was told by the manager of OKCarz in Tampa to not worry that the warranty would cover ALL of it. They (OKCarz) authorized replacement of the waterpump. However, the waterpump that was installed was a used, Chinese knockoff that was graded C (barely functional) by whichever junkyard it came from. This waterpump lasted six months before I had to replace it again out of my own pocket. I did this to ensure that quality, new OEM parts were being used. Now, the radiator has gone bad. Pep Boys in Daytona found a leak in the radiator in the exact place where the upper radiator hose connects and the issue began. The warranty company, which is owned by the same entity as the dealership, has denied the claim by saying that the radiator is NOT part of the engine. Yet, the water pump that damaged it is. Bu the time I reach the end of the loan, this vehicle will have cost me $31000. I asked for the number of their legal department and was told "This conversation is over" and hung up on without another word. The manager at Pep Boys can attest to this as it was said during a call to get the work authorized. All I want is for them to have the smallest hint of integrity and fix the issue. Otherwise, this will become a legal matter. I don't care that this is Florida, which has very little in the way of consumer protections. I was rushed through the paperwork to purchase the vehicle with ample time to read through it, no doubt a sales tactic as I witnessed it happening every time I had to go back. I have been transferred to a full voicemail box, hushed and hung up on. My patience is wearing incredibly thin at this point. Picture of the "Brand New" water pump that was installed attached. I smell Class Action Lawsuit in the air

    Regal Automotive

    Regal Automotive

    2.9
    (56 reviews)

    On 9/29/25 I purchased a car at Regal Kia at Lakeland, Fl after signing all documents and completed…read moreall the process, the salesman said they had lost a key to the car. (A key he mentioned costs about $500) He said would have the key turn in to me in no time. I came back on 10/3/25 ( missed work) only to be told they CANT find the key. Today is 10/9/25 I have been given the run around regarding this issue. I had to missed work again and things I had to do because he stated the key guy goes to the dealership on Thursday, I am here asking for a loaner while they fix THEIR MISTAKE and they are denying to provide one.

    Started on 2/10 with frannie she was great .on 2/11/26 grannies was great again was told today 2021…read moreChevy spark was 10,000 to fill out credit app at 11:30 am and we will call you back by used car department after report on credit came back , dolce would call me e back . At 3:00 pm i called them back because nobody ( dolce) did not call me back , talked to frannie again she is the best , she apologized because car was under contract and not available she said i could speak to the manager in used cars and connected me. Explained to him what happened and said he couldn't do anything about it , Explained to him I'm retired was in customer service industry for 52 years and said you always call people back and all he said was they were to busy. I then asked him why I should come back, I do not have a car an he said if he was me he wouldn't and I was shocked .Worst customer service ever ( besides frannie was excellent and went above and beyond only one) I had and I will not be ever back still looking far car elsewhere, image that .Thank you Robert G Maher. Zero star do not go there .

    Lakeland Chrysler Dodge Jeep Ram

    Lakeland Chrysler Dodge Jeep Ram

    1.5
    (255 reviews)

    Danny was very kind and helpful. Took great care of us! The other lady, not sure how to spell her…read morename but it's pronounced i-e-sah, was very helpful as well. They went the extra mile for us.

    While working with a fairly new nice salesman another salesman approached us and said he was going…read moreto be working with Christian because he was new. I told them that I came to see a used Toyota Rav4 I had seen advertised on their lot. The older salesman Tommy cut me off saying no I have the perfect car you will want! He instructed Christian to pull up this car. The car was a very bright teal green metallic color ughhhhhh. Tommy started to go on that the color would grow on me yada yadda. Christian already knew my color preferences Tommy insisted that I needed to test drive the car; the whole time ignoring me when I said I was interested in seeing the Toyota! For some reason Tommy was hell bent that I needed that ugly car and throughout my entire time there he was constantly pushing it on me! Finally got to see and drive the Toyota! They had taken my car keys to do a trade inspection! Long story short I didn't agree on price and Tommy got very over the top sarcastic and aggressive verbal trying to get me to commit to the car. I asked for my car keys so I could leave and then I had two different managers come talk to me trying to get me to change my mind. I was so upset by the whole situation and told them repeatedly that they had lost any chance of me buying any car from them! Finally got my car keys back and left to never return ever again!!! In my opinion Tommy was your typical sleazy car salesman!!! I don't recommend this dealership at all!!! There's so many nicer ones to go to that listen and treat you respectfully if you decide not to buy ...

    ABC Auto Brokers - car_dealers - Updated July 2026

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