I don't know where to start. Reached out to VIP Auto and was greeted by Mallie. He's not a bad guy;…read morehowever, the vehicle I received was in horrible condition. I purchased a vehicle sight unseen and had a mobile pre-inspection done. I'll get to that later. If I had flown to VA, I would have saved myself the headache and the tens of thousands in negative equity. There were many scratches, dents, and touch-up paint all over the vehicle ($2,000). Cheap aftermarket AMG replica rims with snow tires ($3,500). Lower center chrome trim damaged ($250), driver headlight cracked. The interior was also in terrible shape. Cigarette burn in the headliner, missing rear console door ($185), overly discolored leather seats, rips in the leather, and if there is a clip to hold something together, it was either broken or missing. Two main clips that were broken and missing held the chrome strips on the door handles ($740), a car that is supposed to be quiet was filled with rattling noise when driving. After 3 months with the vehicle, the check engine light came on. Hooked it up to the computer; 3 cylinders are misfiring ($1,000 in parts, work done myself). The dealer wanted to charge $4,000. Rear window stopped working ($385). The mobile mechanic stated that the brakes were in excellent condition; however, they were as thin as a sheet of paper and squealed even when the transporter was backing the vehicle from the truck ($1,500). After five months, a significant leak occurred from one of the coolant reservoirs. I didn't know how much that cost because I had to sell the vehicle after having it for 6 months and driving less than 2k miles. My total was $46,560, and I sold it for $27,500 because it was in such poor condition. Almost $20k in negative equity makes me want to vomit! PLEASE DO NOT BUY FROM THEM!!!

From the initial contact via email about a vehicle, to scheduling a test drive Mr. Mallie Stevens…read morewas such a delight to work with. He was such a laid back and helpful sales person, unlike some cars sales man who try to take advantage of people. Mr. Mallie had answered my email in a timely manner and scheduled my test drive within the same week. The staff their was so nice offering to valet my car or if I wanted something to drink like water or Gatorade. The lot had so many amazing brand cares with low mileage I was in disbelief. The 2009 BMW 335i I test drove was in great shape with only 72k miles on there. I loved my experience so much I bought the car the same day. Mr. Mallie made the process very smooth and I even had them do my tag and title! 10 out of 10 would recommend this dealership! Reasonable price and great service!!

My husband and I were out riding around Saturday 4/12/14 looking for the closest Harley service…read moredepartment. We passed Coopers & decided to stop in on our way back. As soon as we got out of our car Rick walked over and introduced himself. He asked us what we were looking for, our likes and dislikes. We narrowed down our choices & they washed the one we wanted to test drive. We left the lot with that car!!! Very pleased with the purchasing experience at Coopers. Professional, friendly & fast. Not pleased with the service department however.

I bought a used car here and had it shipped to California. The car was as described by the dealer…read more There was a minor concern I had with the car. The Sales Associate Joey Keenan helped resolve my concern on the spot. Mr. Keenan was super super nice, courteous, professional, and efficient throughout the entire sale and transport transaction. Joey and the few staff I spoke to there were excellent in customer service. I would definitely recommend Cooper Corvettes to my family and friends. Good job Joey!

I contacted Tim on Sunday and he responded right away and set up a time for the next day. Tim came…read moreout, figured out what was wrong with my mower, and ordered the part it needed. Then he came back later in the week to install the new part. Great communication and easy to work with.

Does not stand by his work. Tried to work it out with him,…read morebut he will not answer his phone. Must people who tune up a vehicle , Do Not Forget to put Oil in !

I am a remote buyer. I had found a 2016 Porsche Boxster I was interested in, though I had my…read morereservations about purchasing it sight unseen. I had never done that before. I worked with Teddy Parker (Sales Associate), Nick Paone (Sales Manager) and, when it came time to organize delivery, Niki Hensel. Teddy went above and beyond for me, waking around the vehicle taking a video and answering all my questions. Nick and Niki were terrific and communicative. The transaction was flawless. They sent a notary to my house to sign the paperwork, took my down payment via credit card over the phone, and delivered the car 2 days later, 700 miles away. I was beyond pleasantly surprised and would not hesitate to work with this team again.

Unacceptable service scheduling and massive delays at Mercedes-Benz of Fredericksburg…read more I scheduled a 7:00 AM appointment with the service department, only to arrive and find out the dealership does not open until 8:00 AM. According to my app, my vehicle wasn't even opened until 8:03 AM--over an hour after my arrival. To make matters worse, three hours later, I am still sitting here waiting. While I expect a premium, seamless experience from a luxury brand, wasting a customer's entire morning due to booking errors and slow service is completely unprofessional. Management seriously needs to review their scheduling and service efficiency

Quick response, great service and reasonable price. Needed my truck towed and Ryan was just what I…read moreneeded. I would recommend him to anybody needing a tow or service work.

Ryan is great to work with. Timely response, and excellent customer service. If you are needed a…read moretow, he is your guy give him a call!

Super informative/Down to earth/ Very Knowledgeable and great warranty. Didn't feel like they were…read moretrying to extort you for unnecessary costs...

If you need roadside help, call these people! Prompt, courteous, professional. They know their…read morebusiness and will help you solve your roadside problem. So glad they came to our rescue.

Super kind folks! I think they're a husband & wife team - which rocks. They are fast, efficient,…read moreand not out to take your arm or leg for the price of a tow. In a world where tow companies have not-so-great public perceptions it is nice to find some gems. They are always out & about and ready to help. Definitely recommend, especially if you're in the Stafford/Fredericksburg area.

What are nightmare. I will release a detailed review shortly…read more After four weeks, my chainsaw has still Not been repaired. Incompetence.

Superb in every way. I am very seldom if ever impressed by a service tech, mechanic or contractor!…read more The Mower Guys ( Jeremy) are an EXCEPTION to this. Came home as promised on time, repaired my Husqvarna ride mower, which had no fuel coming from the tank. Replaced the fuel line, fixed a fuel leak, cleaned the carburetor, welded a deck bracket, replaced the drive belt. And sharpened the blades. jeremy is knowledgeable & professional, personable! Also very fair price wise! Thank you for a fantastic experience!