Nice place with friendly and realistic sales staff. They really gave us all the information we…read moreneeded and didn't try to "up sale" us

I got a call from Claude (owner, I guess) of Priced Right Car Sales, Inc. He gave me the same "Too…read morebad, so sad, you signed a contract." spiel that Sharon gave me. He also threatened to sue me for slander.

Swastika found on engine bay. Saw it after getting service from Koons Culpeper. This is outrageous.read more

no Star Review if I could…read more.. Very disappointing and unprofessional experience. I told the sales team multiple times over the phone that I live two hours away and didn't want to waste a trip unless I was truly approved. I even explained that I have credit challenges. They called me back saying I was approved for a loan and should come in to see the cars I qualified for. So I drove two hours, only to find out none of that was true. When I arrived, Steve started doing the application again -- even though I'd already submitted one. Then the finance manager presented the exact same two options I had already told them over the phone wouldn't work for me. When I asked why they told me I was approved just to get me in the door, everyone went quiet -- no explanation, no accountability. Just the usual sales talk. Complete waste of time, gas, and trust. Definitely not how you treat customers.

Jeff is always a great help when my car needs repairs. Honest and reliable pricing and work.read more

Worst chain of dealerships i've ever dealt with, ran my credit 15+ times to end up selling the…read morevehicle from under neath me. WORST EXPERIENCE EVER.

These guys are the real deal. I live in NC and had two trade ins for a new truck. These guys drove…read moremy new truck down to my door step in NC, wife and I test drove the truck, signed papers, and they took my two trade ins away all within 30 minutes. The truck I bought was fairly priced and they gave me good value on my trade ins. NC tags registration is a super slow process so they also overnighted me another set of temporary tags while I waited. 10/10 would recommend this dealership. Especially if looking from out of state and having a delivery

Battlefield Chevrolet Culpeper VA - Werner was the best salesperson- not pushy, a very good…read morelistener, and showed me how everything worked in the vehicle. I looked at several vehicles at different dealerships but they gave me the best deal

Just bought our brand new 2020 Pacifica from Chrysler of Culpeper today! It was our 4th purchase…read moreof a Dodge product but first time at CoC. I have mostly positive things to say and then a few typical items to share: 1). The good Wyatt was our salesperson and at only 21 yrs old sold us his 13th car for the month of June! He was a damn fine salesperson and he felt like very low pressure and relaxed with us. There was no sense of stereotypical salesman pushiness or arrogance. We enjoyed this young man alot... we recommend visiting him for a decent buying experience! In addition, the sales process was relatively easy and they worked well with our needs and requests. We walked away with the vehicle we wanted and with the monthly payment we needed. 2). The typical There were two cars that were identical and priced $700 apart due to "battery replacement" on the more expensive one. Think what you will of this. Sales manager was nice enough and we enjoyed working with him. But, when it came to looking at the extended warranty, the price was always his best price... until he "shifted things around" and found us like 3 more best prices. We were almost convinced to buy one but remembered that companies are ALWAYS offering extended warranties because they want your business, so we will wait and purchase elsewhere. Just seemed shady. Lastly, the wait on the sales manager to crunch their numbers is mind numbing and stupid. Folks, we have computers in 2020 and things should go faster. This is why people goto Carmax! All in all... we bought our vehicle here because it was friendly, local, competitive and we enjoyed Wyatt!

My experience with Chrysler of Culpeper was incredible from the first point of contact, all the way…read morethrough to driving off the lot in my factory order Jeep Wrangler Rubicon. Their entire staff was EXCELLENT! Emily (and Autumn) were there with absolute transparency in all communication, keeping me updated throughout my buying process. I think I speak for most people when I say we've all had negative experiences with car dealerships. The team at Chrysler of Culpeper have restored my faith! I sincerely want to thank everyone who treated me so well, and I won't hesitate to send my friends and family their way. Grade: A+

Before you only count the reviews on Yelp, you should look at their Facebook reviews as…read morewell....there are a lot of 5-stars. I am a USAA customer and they have a savings program through their certified dealers, and Battlefield is one. I had reached out to my local dealership in Charlottesville, looking for a new Fusion and I knew what color and trim package I wanted. He looked for 2 weeks and couldn't find the car I wanted. When I remembered USAA, Cheryl Brown at Battlefield reached out to me within 5 minutes of filling out the info request form. Within an hour, she'd found the exact car I wanted. I told her about my trade in and she gave me a fair "ballpark" price (subject to visual appraisal of course). She asked me if I was military, first responder or if I owned any other Fords, even before I told her about my USAA discount, so she could try to get me some money off. We negotiated the price of the vehicle over email, and within one day she had the car on the lot. When I arrived, it was detailed and ready to go, I signed the paperwork and left with my new car in an hour. This is the most pleasant buying experience I've ever had, and I'm a serial car buyer. I wish they were closer so I could use their service department. Very happy with my deal, and Cheryl was wonderful!

Buying a car from out of state- they sent me the paperwork uncertified and someone rooted through…read moremy mailbox and opened the package, seeing the SSN and other sensitive information, no doubt stealing my identity currently. Now I have to call credit bureau, police, my credit card companies, etc, and this can potentially ruin my life for years while I fight this battle. The dealership didn't care at all when I told them. Unprofessional. Don't trust them with your sensitive information. Not worth it.

Wayne is a phenomenal Mechanic have trusted him and his employees for over 18 years…read more his pricing is more than fair they even breakdown the costs to where they will let you know what is important and what is recommended so those of us with tight budgets can feel at ease :)

Went there to purchase a 2013 Prius c hybrid. We specifically was looking for another one as we…read morealready owned a similar model and enjoyed its fuel economy for our children. Sam Wali presented us with a price that was at the top off he vehicles value so we negotiated it down some as the vehicles car-fax was showing a minor and a moderate accident. They vehicle wasn't perfect however since it was going to be a teens first ride we wasn't expecting it to be. Sam assured us that the vehicle was a solid choice even stating that he was personally driving it to Chantilly multiple times a week. We purchased the vehicle and had a lengthy drive home from there to richmond. Here's where things went down hill. It wasn't a day we got the "Christmas tree of lights" as some owners refer to the error lights appearing on the dash. Thinking it could be something small the technician at a local shop to us gave us the true story. They hybrid battery was in failure and was able to only hold 24% of its capacity. I have to take some responsibility here as I should've done my due diligence in really having another shop really go through the car before purchase and not just the visual inspection. However the technician assured me that they fault wasn't 100% my own as when he pull the black box and ecu/bcm module data he showed me where the cars computer had the error previously and it was cleared just a few trips before I even test drove the vehicle. Basically showing how this issue was ignored and attempted to be covered up for sale. I was furious. Attached are the photos of the scan tool data for all to see. Of course I spoke to Sam about the issue and he gave me every excuse from the car was heavily discounted (which it was not), to that the car-fax doesn't really mean anything (then why shove it in my face as reassurance before the sale) since it's so unreliable? Avoid this place and find yourself a good used dealer to spend your hard earned money with. Places like this are exactly why private business' in this industry struggle. Was able to find a place that will come to my home and replace the entire hybrid battery pack for $1499. Hopefully this will be my one and only big repair on this vehicle during its time with my household.

These guys go the extra mile for you. I recently bought a part and my core exchange had been…read moremodified. They could have easily not accepted it, but they were able to get full credit for the core to my delight. Many, many thanks J.D. Newman! Sal R. Brandy Station, Va

Please don't get your car from here if you want a reliable one, we purchased our Chevrolet Equinox…read more2011 (bought from hillside) for 3 months on the 2nd day the car wouldn't start, they offered to fix it and said it was a alternator problem, two weeks after that the car wouldn't start again I took it to an actual mechanic to find out that there is a oil leak, pressure gauge leak, and still an alternator problem, the repairs were $5600 to basically have to put a whole new engine in the car, we have spent more money on fixing the car than actually paying off the car!!!! This is by far the worst car dealership in Culpeper, then when you confront them with a the problem of the car they act like it's nothing they can do or like they sold you a perfectly healthy car... you've been warned