I've gone to Kathy for tailoring services three times and she has been exceptional every time! Most…read morerecently, she took in a sequin jumpsuit and it fits like a glove. Her work is impeccable and her pricing is very fair. It's so great to find an amazing tailor on the North Shore you can trust!

Changing my review from 3 to a 1. I had a bridesmaids dress that I paid $220 for. It needed to be…read moretaken in and shorten. Went to pick it up and it costed $300. This is outrageous. No way in HELL I'd ever recommend this place to anyone. The only reason I went is because people on Facebook did.

I am totally impressed by both the service and the workmanship at North Shore Cleaners. Ellyn is…read morealways so friendly and makes everyone feel welcome. I've trusted my dry cleaning needs to this Lake Forest location for at least 25 years. They've moved twice; there is no doubt that I am going to follow them. Recently, they shocked me by getting 8+ unknown, but greasy-looking stains out of my favorite, delicate silk shirt. Utterly incredible! Items are returned beautifully wrapped with small details attended to. What a fabulous dry cleaner that's also a joy to visit!

Great service, always met with a smile and quality product! Convenient hours and reasonable priced!read more

This place is terrible. I brought a rug in to be cleaned. When I dropped it off, I was told it…read morewould go to Evanston to be cleaned and that they could not give me an ETA when it would be ready. That was fine. I was in no hurry. I let four weeks go by. I then asked where it was. The guy said it was still in Evanston. I was in no hurry so I wasn't concerned at the time. I waited another two weeks. I asked again. This time the guy could not tell me when it would be done or where it was. He said he would call the owner and then call me back. He never called back. A week later I went back in and saw the same kid. I asked if he had called. He said he did but that the owner did not get back to him. He said he would leave another message for the owner. I then called during the week to find out where it was. The woman said she saw in the system that it had never been sent to Evanston. Instead, she saw that "they refused to clean it". No explanation beyond that was given. Just "they refused to clean it.". I was told I could come in and pick it up uncleaned. When I came in to get it, the woman knew who I was. No apology was given. She handed me the rug and told me it was uncleaned. I went down the street and dropped it off at another cleaner. They told me it would take two weeks. In two weeks, it was cleaned. I picked it up today. No apology was ever given by Lake City Cleaners. The rug was with them for two months with no explanation why it was not cleaned. Unacceptable. Additionally, one time when I was in dropping a cashmere sweater off, the kid working there had a buddy with him. The buddy was standing behind the counter and did not appear to be employed by the cleaners. When the kid asked if the sweater was cashmere, the buddy said, "oh, good thing you aren't dropping that off with me, I would ruin it." Really?

The most expensive dry cleaner I have ever been to. The Korean lady working the counter was very…read morerude (9-6-18) when I asked about the astronomical charges to clean my wife's dresses ($26 a pop). She essentially started laughing when I said this was the largest dry cleaning bill I ever received, and I then I started laughing because I have a min wage cash register person laughing at me. I asked around tonight and everyone stated that they were the worst. Avoid at all costs.

The employees were so fast and got my shirt altered for me quicker than expected. Super patient…read moreand excellent customer service!

I am new to the area, and did an online search for a Dry Cleaner that was close to where I live…read more Carriage Cleaners came up, so I went to get my curtains cleaned. They were so patient with me as I explained what I needed and why and the did it for me quickly and at a very reasonable price. They were very Covid aware and wore masks. I will be using them again and telling people about this great place.

My family has been going to Oakwood for years and they have always been so nice and friendly and…read morevery prompt. They do a great job altering and cleaning - highly recommended!

This is my preferred dry cleaners. They not only do a great job cleaning, but I love the quality of…read moretheir alterations. I recently brought in three pairs of pants, a skirt and jacket to have taken in and their workmanship was perfect as well as the fit. Prices are competitive/reasonable for the quality of the alterations. A local designer resale shop uses them for their alterations too.

The owner's name is Jen. She is so nice and nothing is impossible when you bring it to her. I've…read morebeen a long costumer here and she's been great! She is friendly and always takes care of her costumer like her family. Delivery service is free when you have over $100 each month. This cleaner is very cozy looking.