Love, love Eco Broom! They do a wonderful job! Prompt, courteous, professional and all at a great…read moreprice!! I'm so glad I found them!

They came first time to my house and they left the home with good smell…read more Friendly crew. They also clean my neighbors home as well.

We've been patrons of this dry cleaner for over 18 years and they are the best. Mr. & Mrs. Kim are…read moreextremely friendly and greet all of their customers by name. Additionally, the cleaning is excellent. There are dry cleaners closer to my current home, but I go out of my way to take my business to J&J.

If I could give them zero stars I would. The owners aren't friendly at all. With so many dry…read morecleaners in the Wilmette/Evanston area I am happy to take my business elsewhere.

They are the best cleaning service we have had to date! J&E…read moreare always prompt, polite, super efficient, and do an incredible job cleaning our home. They are trustworthy, even our dogs like them :) There's nothing quite like walking into a home that is spotless and knowing it's one less thing I have to do in my day. We love them!

Very friendly and fast service, but VERY over priced. $60 for hemming...of I had know they would…read morecharge that much I would have gone across the street where its $20. Its highly doubtful I'd go back.

The facility is very nice and clean. The service is very friendly and efficient. I had some lined…read moreslacks taken in in the waist. They did such a phenomenal job. The pants fit beautifully now. It was very professional looking. I am so happy. Prices are reasonable.

For the same 3 rooms completed by Stanley Steamer the cost was around 150.00 dollars. After…read morecoming in and measuring the same area they asked for 650.00 dollars. Rediculious

I completed a job with this company where I was told initially it would be 70 dollars than when the…read moredrives arrived they said in order to remove the stain( my dog diarrhea) it would be 120. I decided it was fine because I had friends coming in town and wanted the job be done quickly. I asked them if the rug would look more fluffy they describe no but the stain would come out. When my rug arrived today on 01/15/2025 it was matted in the center and the stain was still there. I was initially told I would get 28 dollars off and then I spoke with the manager who told me that I told the drivers my rug was matted already before which it was not. I provide a before photo of the center of my rug to show proof. I asked the drivers specifcally would it look more fluffy. My rug was never matted with a huge knot in the center. The company has decided to give me 120 dollar refund via check only instead of just sending it back to my amex card on file. I now have to pay for another rug which is 400 dollars. I wish I never cleaned the rug with the company because now I need to spend 400 dollars and they refuse to given me any money toward another rug after ruining my rug and not even cleaning the stain. The manager notified me he been running this business for 20 years and he not going go back and forth me because I told the drivers it was matted which is was not. The drivers specifically told me the rug look super clean when I explained it didn't. My rug use to be light grey now it almost brown. The driver also spent half the time asking me how I can live in apartment with such big windows rather than trying to understand they ruined my rug. I'm putting the review on google, yelp and BBB complaint. If I do not receive my check by the end of day January 22nd I will be contacting American Express to dispute the transaction as well. My boyfriend came over who seen this rug multiple times before they toke it for the "cleaning" was shocked on how disgusting the rug looked now. Update 10 minutes after review was posted: I spoke with the manager at 1:58pm after he reviewed my review. He stated if I don't remove my review he will not send me a check anymore. I said to him that I put up the review because other should know and I still have to pay for 400 dollar new rug. He explained he could give me 150 and I explained the rug is 400 dollars and 200 would be more sufficient. He notified me I was black mailing him. I explained to him that he black mailing me by trying to force me to remove a review to get a refund for an item they destroyed. He explained he not doing anything for me and that im a lil entitled something then he hung up the phone. I will be contacting American Express given manager has now clarified I will not get a refund because I refuse to remove this review. Response to company comment below. The owner stated I tried to blackmail them. I asked them to provide me my refund and if they offer additional compensation for ruining a 400 dollar rug. They said they can offer me 200 dollars and I would have to sign a legal document to never post a negative review about them and remove this review. I do not feel comfortable signing any legal documents and will be proceeding with going to American Express to have my money refund. I have documentation through text messages AS PROOF of this incase they try re comment that I tried to blackmail them which isn't true. I have attached them. The individuals that work for this company is extremely scary and they try to intimidate you as well as talk down to you. At this point, Idc for the 200 dollars they're paying for me to take down this review I want other people to be warned about this company.

I went back to Glenbrook Cleaners and they got the spots out that they previously didn't and I was…read morevery pleased. They wouldn't charge me either so I'm updating my review.

I've been a customer for years and I keep going back because they have reliable service with a…read morefriendly atmosphere. I've used both their dry cleaning and alteration services with great success.

Wow, Chuck Russell does an amazing cleaning job. I have foster dogs, so they are in and out (and…read moreunfortunately not all are potty trained). I've also got cats tracking and grinding litter into my carpet. So between the cats and dogs, my floors have ground in litter, mud stains, and potty marks. He does an AMAZING job with the stains. Can't even tell they were there. We've used him 3 times in the last year, and I have always been thoroughly impressed. He is a very nice man with an incredible service/product. I tried an eco-cleaning service because of a Wedeal.com offer. They did ok, but I immediately went back to Duraclean with Chuck Russell. He was able to get up what the other company left behind and he spends time making sure every stain is out of the carpet. We are beyond pleased. We are saddened that we are moving out of state and losing his good service. We HIGHLY recommend him to anyone needing carpet cleaning, especially people with pets and pet stains.

Chuck's at Duraclean Advanced Cleaning did an excellent job on my leather couch, love seat and…read morechair. He also did a great job on my upholstered chair which was highly soiled from many years of use. I would definitely use Chuck and Duraclean Advanced Cleaning again, but this time more frequently. Reliable, very professional, and detailed. I would highly recommend them!

I worked with Nick to have luxury vinyl plank flooring installed in my condo in Chicago in June…read more2025. Everything went alright, he was somewhat responsive, and the installation team did a decent job. The floor isn't completely level, and it's very noticeable in some areas. I also asked about baseboard options but never got a response. The baseboard they installed looks nice, but I found it odd that I wasn't allowed to be involved in choosing it, considering it's my home and my money. About four months later, I noticed that one of the planks had broken because the floor beneath it is uneven. It's right by the entryway, so it's very noticeable and would be an issue if I were to sell the condo. I wasn't angry because I understand that mistakes happen in construction, but I messaged Nick multiple times and never got a response. The messages were delivered, and that's how we primarily communicated. I also called the store three different times over four days and was basically told to contact Nick because they hadn't seen him. I told one employee that Nick wasn't responding and asked what I should do, to which he said, "I don't know what you should do." I don't think it was too much to ask to have my floor repaired after only four months, but I was treated like I was being needy and annoying. I suspect they'll respond with a story about how Nick never received my messages, which is obviously untrue. Even if that were the case, the store should have followed up with him and made sure he responded. Bad customer service, I regret using them. Once you've paid, you'll be ignored.

This is definitely the place to go to for all of your flooring needs! We couldn't be more pleased…read more Working with Mario and Joan was a great experience and it helps that they are extremely knowledgeable and professional. We original purchased carpeting for our entire house since it hadn't been replaced for 30 years. They were efficient and helpful with ordering samples that I could look at in the lighting of my home and were very patient since many times I could not make up my mind as we talked about different shades and padding. We were so pleased with the carpeting, that we ordered a new vinyl kitchen floor that was impeccably installed. Mario and Joan are sincerely kind people and we had a lot of fun working with them! Look no further. This is the place To go to for all your flooring needs! Thank u