First rate professionals through and through. Bill and Anthony were prompt and walked through the…read morewhole process with me step by step. Really went out of their way to answer any questions I had. Great local business, would highly recommend.

I used William Perleoni Plumbers multiple times and I have been satisfied every time. Starting…read morewith the fact that someone picks up the phone when you call unlike some of the "others" that ask you to leave a message and never call back. They arrive on time do quality work with high quality replace parts and products. I would not use any other plumber when I'm in CT!

My family has been having problems with the upstairs toilet flushing completely. The septic system…read moreand plumbing were already eliminated as sources; pointing towards the toilet unit itself. I already had a replacement toilet ready for the downstairs bathroom. The repair guy checked the toilet and the surrounding floor. He patched the floor to make it stable for now as he switched in the toilet I already bought. He used a mask. He kept the trash in a limited area so it was disposed of easily afterwards. The new toilet works much better than the old one. The repair guy and I went to the store and got a second toilet for downstairs. He was able to install that one too. That one works fine too.

took the money and never came back to install closet doors. He seems to be scam…read more It has been longer than 2 weeks since he promised to deliver repair. Blamed on my tenant then holiday weekend but it is almost 2 weeks after the holiday and he hasnt finished the job. He does not answer calls and texts back saying he would be there today. Total lie. Stay away.

I had a leak in my washing machine coming from the hoses that was leaking onto the basement floor…read more The plumber told me he didn't see any leak or water on the floor. I was told that there was another hose that needed to be replaced because it wasn't up to code. I was charged $700 for the replacement hose. The problem was not resolved, and when I called back to inform the plumber that the washing machine was still leaking, I was told to call an appliance tech because they don't repair washing machines. The plumber refused to refund me my money after I had explained that the leak had not been fixed, and the job was not resolved. Now I have to spend more money to have an appliance tech come out and assess the problem, and pay for any repairs. I was taken advantage of, for sure!

I highly recommend Joe the Plumber. He repaired my main water service line and did an outstanding…read morejob from start to finish. He responded quickly, worked efficiently, and completed the repair much faster than I expected without sacrificing quality. What impressed me most was his professionalism and attention to detail. After the work was completed, the entire area was cleaned up so well that you could hardly tell any excavation had been done. The workmanship was excellent and he kept me informed throughout the entire process. If you're looking for a reliable, honest plumber who takes pride in his work, Joe is the person to call. I couldn't be happier with the service and would absolutely use him again.

Two years ago we needed a new septic pump. Mascetti installed it and all seemed fine. Two years…read morelater, now, the pump failed. We texted and called Mascetti; no one got back to us. We had another septic company suggest it was a bad float (without seeing it). We paid an electrician who came out to fix the float $700 to fix a part which he thought caused the issue. A week later, the pump failed entirely. Both the septic guy and the electrician said the pump wasn't installed properly and wasn't the right type of pump to pump up a hill where our leaching fields are. Certainly, a new pump should last more than 2 years. We are now facing the cost of installing a new pump, on top of the sunk cost of $700.

In January, I experienced a flood in my home and contacted this company for help. Unfortunately,…read morethe technician who came out initially misdiagnosed the issue. As a result, the flooding continued for several more days, causing unnecessary stress and damage. I had the technician return, but the actual problem was only identified because the demo crew already working in my home pointed it out, not the plumber. Essentially, I paid a diagnostic fee for an issue they failed to correctly identify, even on the second visit. To make matters worse, I was told that the diagnostic fee would be credited toward the repair. However, when I later called to schedule the repair and request that credit, I was met with an unprofessional response.the representative said she would "think about it." This experience was frustrating from start to finish. The misdiagnosis, lack of accountability, and failure to honor what was promised reflect very poorly on this company's professionalism and reliability. I would not recommend their services.

Great guy. Don't even waste your time calling anyone else, call Ed. He is honest and super…read morefast. Thanks for taking such care of of my mother in law. Not the first time called Drain-Rite and will not be the last!!

Fantastic, prompt and reasonably priced services. Highly recommend Ed and Drain Rite.read more

Excellent with the call back. Excellent price. Excellent workmanship. Professional business…read more This owner and his company where spot on with the price and professionalism They did not upsell me or price gauge me . They can right out when they said they would . Went right to work and did the work professionally and properly. Another company tried to charge me 400 more then this company. I'm a firefighter from massive and I know what things cost . I highly recommend you use this company for there good work and professional business ! There honesty with there pricing goes a long way. To often people go with one price and they are paying way to much for the job being done. This coming is honest and fair. Hands down they did a great job and are a five star business !

Avoid this business at all costs! They use deceptive hidden fees and bait-and-switch pricing. Avoid…read morethis business at all costs! They use deceptive hidden fees and bait-and-switch pricing. On July 9 2026, I had a terrible experience with Alvin's Plumbing and Heating LLC. Before scheduling, I called to ask about their diagnostic fees to estimate a under-sink filter leak repair. A representative told me it would cost $60 to send a technician, who would then give me a price estimate. However, when the technicians arrived, they never mentioned a hidden baseline fee of $195 just to touch the plumbing. One technician immediately began working without providing an upfront estimate. He cut one inch of a small 1/4" plastic pipe, which fixed the leak. When I asked for the total, he revealed the $195 charge. I was outraged by this hidden fee. Since he was already there, I asked about replacing a bathroom faucet. I explicitly asked if the $195 would be separate or if it would roll into the cost of the new job. They told me, "No, the $195 is going to roll into the cost of the additional job." The office quoted a total price of $225. I agreed to this. After the work was done, they wanted charge my credit card $420 ($195 + $225), completely going back on their word. I requested the manager's number to dispute this overcharge, but the owner refused to honor the agreed upon price. Despite multiple phone calls, I have not received a refund. This company uses misleading sales tactics, hides fees until the work is done, and takes advantage of old citizens. I am submitting an official complaint with Better Business Bureau

5 stars isn't enough for Pat. I had a contained electrical fire today and Pat was at my house…read morewithin a few hours making it safe enough for us to stay the night and will be returning first thing to fix the issues. While fully explaining what he was doing, he made sure I understood and agreed with his assessment. Pat, thank you, a literal lifesaver!

Patrick and Joe did several jobs on my rental and my barn, some were quite large. They always did…read morean excellent work. I can only recommend this company.

They did not install correct medicine cabinet. Also were rude and somewhat abrasive. The work was…read moredone well but their choice of items lacked quality. The sink stopper broke within the first 3 months.

While their work was exceptional I cannot rate five stars. The reason being is that they never had…read morethe permits with the Town closed out and now that we are selling our place it falls on us to deal with this mess. My advice to anyone who uses Blue Ribbon Plumbing is to not make any final payment or sign and releases until you have confirmation that all permits are closed! So disappointed.