Extremely prompt, thorough, up front and courteous. I…read morecontacted Chimney Pioneer about doing an inspection, clean and possibly repair work on my chimney. The owner got back to me almost immediately, and took the time to figure out just what I had in mind for my possible chimney work. It turned out that our needs may be beyond what Chimney Pioneer specialties are. I'm grateful to find this out so easily. I will certainly reach out and use them in the future.

Came out and did an amazing job. Let us know we need to do some repairs, which another company last…read moreyear never mentioned at all. We are holding off for now but plan to do them soon. Kind, punctunal, didn't talk down to me.

The form used by Kurtis would not print. It also needs explanation to understand what needs to be…read moredone. It is useless to the consumer. It took days for him to make printable and send it to my email. The bill for the inspection was $475 and when I asked what should be done I was told I would need another inspection. Costing $900. What Kurtis called a level 2 inspection. His advice was to tear down the chimney and rebuild because it had been painted. I called out three other companies who said clean it, rebuild the crown, put new caps and it will be fully functional. I would never use this company.

Adam's chimney does amazing work. We had an old fireplace that didn't draft at all so we couldn't…read moreuse it. They replaced the liner and put a new cap on and now we can have a fire anytime. We are so glad we found this company and felt like they went out of their way to make sure we had a safe properly working fireplace.

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

Always have everything on my lists. That saves me time. Time I can now spend petting my dog. Or…read moreplaying with the cat. Any time not driving around searching for supplies is good. They are a Portland favorite since 1800

Great service, routinely have all the parts I need in stock. Local, long-standing business that…read morecares about the community.

My A/C wasn't working. Western was able to get a guy out within a week, which is pretty good for…read morethe middle of the summer. Fortunately for everyone it was an easy repair and I had cold air coming out if my vents again. My only complaint is the lack of updates- you get a 3-hour arrival window but not so much as a 'your technician is on the way' text or email to keep you updated. Such a thing would be helpful.

I am a big fan of of Western Heating and Cooling and it is the only company I call when I am in…read moreneed of HVAC services. I initially found them with a Groupon and was impressed. They fixed an aging air conditioner and fairly recently replaced my gas furnace and air conditioner. It was 29 degrees the day of service and I offered to postpone the service. They came anyway. They came a year later to do a courtesy check on the furnace and decided to wait for the check on the air conditioner when it would be more obvious that it was working as it should. Before they installed the new equipment I had asked if they would install an automatic cutoff device on the gas in case of an earthquake. They said they don't usually do that and I was okay with that. Then they called and said they had found the device and would be happy to install it. Recently I noticed that I had a lot of cold air coming in the cabinet above the stove microwave. I had had my roof replaced by Evergreen Renovations and Roofing and suspected that they hadn't hooked up the ducting and vent correctly. I had called the roofer and was told it wasn't their responsibility to hook it up but they would do it as a courtesy if the ducting was flexible. Western Heating and Cooling shared my thought that if you unhook somethinbg, you should reattach it. I didn't know who to call but I asked Western Heating and Cooling if they could check it out. While the roofer showed me a photo of a rigid ducting, the HVAC people showed me a photo of the ducting with a large hole in it. Once again, the weather wasn't ideal for them coming out. It was supposed to get to 102 degrees and I was concerned about their safety in my attic. They still came out, fixed the problem and even did some nice work inside the house around the duct in the cabinet above the microwave. I was thrilled. I asked if that job was something they would usually do and was told that, no, it wasn't. but they would do what need to be done to help me. They are polite and thoughtful about my property and keep me updated as to when they are going to arrive and, unless, there is a problem on the road, they have been prompt. I have recommended Western Heating and Cooling to many people and would highly recommend it to anyone needing their services.

I wanted a shower valve replaced and the response was quick, however not satisfied with the work at…read moreall. There is a gap of an inch between the trim platte and the handle. When I expressed dissatisfaction they sent the same plumber back and all that accomplished was him defending his work. The pictures below show what Moen says the valve should look like and what Craig's says is good enough for them.

Craig's Plumbing came out to the house with a new water heater. The two men were very…read moreprofessional,polite to my wife and did an excellent job. At a good fair price. I'll use them for all my pluming needs from now on. Thank you all at Craig's Plumbing ‼

Great service, clean, friendly and professional chimney cleaning and inspection. Competitive cost.read more

Revising my previous one star review to four stars. There…read morewere some communication issues. They showed up a few days late and at a different time but once on the job they were thorough, pleasant and competitively priced. They did a good job. (Also, we're in PDX, not SF as listed.)

Jason & Grant were great to work with on first call. DAN on call back not so much. He informed me,…read morean 80 year old woman, I needed to take better care of my blackberry encroachment, Jason & Grant came back after hunting season and repaired whatever DAN got wrong. Neither Jason or Grant complained about blackberry on the trail to well. I was set up on time pay then got another bill which I couldn't pay due to finances. Your service was great by Jason & Grant. Their second call instead of being under warranty was a charge

Our well stopped working and we were sure it would take weeks to get someone out and get fixed-…read moreJason and Issac were able to come out right away thanks to a cancellation and fixed our well in a day! Unreal. They replaced the pipe and pump and set us up for a reliable well for years to come. Super professional and positive and they came supplied with everything you would need. They were a joy to work with and we can't recommend them enough.