My experience with ABC Pet Resort and Spa has been superb; they fulfill all my golden doodle's petcare needs, specifically grooming and boarding, with kindness, friendliness, and remarkable custom service. read more

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My two dogs attended daycare at ABC Pet Resort several times, and our initial experiences were positive. Unfortunately, an incident in April 2024 changed my comfort level with bringing them back. When I picked up my dogs that day, they were brought out and loaded into my car as usual, and no one mentioned that anything had happened. After I had left and was already driving home on the freeway, I received a call telling me that one of my dogs had been injured and had a cut/scrape on his torso. I was told that if veterinary care was needed, I could let them know about reimbursement, which I appreciated. When I got home, I found a significant scrape about the size of a nickel where all of his hair was gone. Because our vet was about to close, I did a video consultation, and they felt it appeared consistent with a scrape that may have occurred during play. I completely understand that dogs play and accidents can happen in daycare. My concern was how the incident was communicated. I would have expected to be contacted when my dog was injured, or at the very least to have been told directly when I picked him up--not after he had already been placed in my car and I was driving home. We never returned after that incident. About six months later, after continuing to receive daycare emails, I contacted ABC and explained that we had not returned since the incident and asked to be removed from their mailing list. I did not receive a response. I waited a long time before writing this review because I don't take leaving a negative review lightly. As a dog owner, communication and trust are extremely important to me when someone else is caring for my pets. The injury itself was not what ultimately caused us to leave; it was the way the incident was handled and the lack of follow-up afterward. read more

Bought my dog Rey in for the first time last christmas ,Erica was amazing as I have never separated or boarded him ,but she quickly made my mind feel at ease. We have been coming now for spa and nail trim .I've booked this summer for a weekend getaway .The staff and facility is truly amazing. Love all of you guys for the care you show my dog on each visit .All of you are angels . read more

ABC Pet Resort & Spa - Rey after playtime ... - Pet Groomers Near Me - Houston, Texas

Great customer service and that take care of our Goldendoodle Ben. Thanks to the staff for their care. Richard read more

Walking into the reception area is a very pleasant initial experience at ABC Pet Resort--for those of us who are hesitant to board their pup, you begin to relax from the beginning. We were immediately greeted by friendly staff who made sure everything was in order for our pup and then someone was called to take her back. These folks do not just have a job, they truly enjoy dogs. When we picked Hope up, she was her happy bouncy self. read more

I would highly recommend ABC Pet Resort & Spa for ALL of your pet needs from boarding, grooming, and daycare. They take very good care of your fur babies as it shows how compassionate the staff is towards them the minute you walk in the door! Would highly recommend as my Great Pyrenees Mozart loves to go there which makes me feel good about taking him there. read more

ABC Pet Resort & Spa - Pet Groomers Near Me - Houston, Texas

My Durk has been boarded at ABC Pet Resort several times now. This past weekend being the most recent stay. He came home groomed, looking very happy and wore out. Probably exhausted from his play time. The staff is always very friendly and welcoming. You can tell they love animals. read more

No no not good! So bad they gave me the first appointment free. Which is not what folks are looking for I want the service that goes behind all these reviews. Ok, treat me however but at least cut my dogs hair correctly and if you didnt want my business you could of just said. I will not return nor will I refer. read more

I have been going to ABC pet resort for more than 30 years! I have never ever had a problem! I wouldn't trust anyone else!! one time we had to have our sweet dog put down and they made everything so special for us! read more

Prices have gone up recently and front desk always seems overwhelmed. BUT my fur babies are always taken care of and they love going to ABC Pet Resort. The folks who care for the dogs always welcome us and seem genuinely happy to see my dogs. Front desk could use some help/backup, and two recent price increases are the reason for the 4 instead of 5 stars. But the most important thing is, are my babies happy and treated well? Absolutely! read more

Went based on reviews and was not disappointed. My dad has gone 2 times and They do a great job and keep me updated. They did a great Halloween party and send a photo in the mail of my dog and I was pleasantly surprised! They are definitely my go to if I need someone to watch my dog! read more

We have used ABC Pet Resort and Spa for 30 years and have always had great service with a caring staff whether we take our pups in for grooming or boarding. Patty always does a great job keeping our pups trimmed and the support staff keeps them fluffy and smelling great. read more

ABC Pet Resort & Spa - Livi loves going in for a spa day at ABC Pet Resort and Spa. - Pet Groomers Near Me - Houston, Texas

Love, Love, Love, ABC Pet Resort , they always accommodate my Pinto's needs. They have an awesome staff as well.

I have been using ABC for three years and am so excited that my pup loves it here he loves to go to school! Friendly and loving staff I highly recommend to everyone that loves there little ones read more

Amazing! They are family and treat your pets as their own! Such a gem of a find and so glad we did!

Absolutely love them! Our Minnie is always treated with so much respect and it makes us so happy to see the kindness they give every animal that is in their hands. They always have such enthusiasm when they see Minnie come in! read more

ABC Pet Resort & Spa - Pet Groomers Near Me - Houston, Texas

My mom, sister and myself have been using this resort since we've moved to Houston. Today was the last day we will ever be taking our dogs here. The people who actually take care of the dogs are friendly and care for your pets but the front desk and management are awful. I called to make a reservation and asked for both dogs to have a bath by 10am Monday they said no problem and they'll make a note. Called Monday morning at 8am to follow up and reiterate I would be there by 10am to pick up. Then I called 10 mins away from picking the dogs up to let them know I was on the way. Not ONCE did anyone mention my dogs weren't going to be ready with a bath as requested. The front desk said there were a lot of dogs and apparently everyone else wanted their dogs bathed early too. They just kept asking me if I wanted to take the bath of my total or if I wanted to come back several hours later. The problem is not the bath. It's the lack of communication. Of the 3 times I called, not one person gave me a heads up to let me know they would not be ready. Then the manager Jennifer proceeds to stand there smiling at me when I was clearly upset trying to use the sorry excuse of saying "we are humans". Jennifer proceeded to clap her hands at me as she's smiling as if I were an animal to tell me her sorry excuse instead simply just apologizing. She was very condescending and hopefully the actual owner sees this review. She said the owner would call but still haven't heard anything. On top of all this, my dog who has severe allergies was not given her medication properly. I clearly wrote on a notepad of her medication instructions. I was given a call to clarify which I did and asked if she understood and she said yes. Then come to find out, they obviously didn't understand or can't do simple math because she came back with medication that was supposed to be gone. read more

I think the picture from the Halloween party says it all. I have been a patron for over 15 years. I TRUST them! They took care of my former beloved diabetic Bichon. They took these babies in when my house flooded during Harvey. I would not take my divos anywhere else. I love being able to travel without worrying about my furry children. Book early over the holidays! They will ask for vaccination records, yet shouldn't you worry if they do not ? My dogs love going. They deserve an award for brushing my 140 lb baby's teeth! I do bring tranquilizers for my large dog, when he is boarded, he is scared of thunderstorms. I read more

ABC Pet Resort & Spa - Halloween 2020. - Pet Groomers Near Me - Houston, Texas

I wanted to post an update after becoming a repeat customer over the course of the past year. The boarding and grooming services at ABC Pet Resort continue to impress me. Their staff is excellent and kind, and the attention they give my (now two) Dalmatians is meticulous, loving, and informed. They give constant updates throughout the time I'm gone and are pretty much willing to accommodate any request for any type of dog. I'm so happy to know I'm leaving my dogs with staff who care about them and their particular needs while I'm gone, as well as at a place with plenty of room for them to run around. If you live in Houston proper, as I do, ABC is worth the drive! read more

Welcoming staff the first time I came in, the second time I went to pick them up there was two employees just having a conversation (older lady in front) and she took awhile to say hello and greet. They took awhile to get my dog Jax but understandable they could've been busy. Overall I checked my dog all over his body and he was in good shape like how I dropped him off and his mood was the same so that makes me feel better. I asked if I could get a picture of them during their stay to just see them and they started naming how much certain pictures cost which I found strange because at VCA when I board them they send me pictures of them on their walk or in the run but whatever me and my brother both got the picture where they get extra play time as well and I got told they can email it to me and they never did. When I told the lady in the front she said they don't email any pictures which is really unprofessional for employees to be saying different things, she was kind enough to show me the picture through the computer. I added extra play time for Jax and my brother added it for chomper as well, overall thankful for them to watch over our babies but this place could easily be a 5 star if they just fix minor mistakes. read more

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My dog, Panda Jane, has been going to Abc for years for grooming and boarding. Previously when I would take her to different groomers, they would often cut her and we would have to deal with the injuries. At Abc they are very careful with the animals. We have never had a situation where my dog has been injured. And she always comes out looking and smelling great. read more

My dog passed while she was boarding at ABC Pet Resort & Spa last month. I was told about her death by their general manager that she passed during a thunderstorm.My dog has always been terrified of thunderstorms so it could have happened. But nobody knows what really happened because she was not seen again untill she passed. The thunderstorm was between 2:35PM and 3:30PM. I was told my dog was found dead between 4PM and 5PM. I hate the fact that I was not there for her when she passed. I hate to think she was terrified and died by herself in a loud place surrounded by unfamiliar people and dogs. I wish they could have been more attentive during the storm, because many dogs hate thunderstorms like my dog. We had been using this facility since 2013. The staff are nice and they like dogs. But I don't know about the management team. Since my dog passed, I have never received any phone call or an explanation from the owner. This is someone's family that died at their business. The owner should have took some kind of responsibility. This place has really disappointed me and I am sorry we ended up like this. read more

Our dogs love being there and always look forward to the cuddles and exercise they get when they go! Their parties are the best and the daycare is always a win! read more

Ok so this review is for the pet resort AND it's grooming services. I wanted to give four stars but my dissatisfaction for the grooming holds too much weight. Pet Resort: The staff is super kind and customer service is great. Hearing Rhonda's voice on the phone an instantly make you happy. If you request a reservation online, they get back to you quickly. I truly can't complain. One time my dog was throwing up after leaving him at the resort for about a week. I was beyond concerned but the veterinarian told me that it's normal for dogs to stress when away from home and that it was normal. I couldn't blame the resort for that so decided I'd take him back. Grooming: I will NEVER get him groomed here again. The first time I got him groomed, he looked pretty much the exact same as when I left him there within two days. His butt (yes I pay attention to that area) was so messy looking and the hair looked like it hadn't been addressed during grooming. Also his nails seemed like they hadn't been clipped and were pretty long. I believe in second chances. I took my dog to be groomed during his stay and emailed a photo of what I wanted. I'm guessing because of a recent food change, my fur baby's coat has changed and we experienced a bit of matting. I assume that because of this, the groomer was unable to do the cut I asked for. No call was made to me, instead they shaved him completely so now he's hella skinny. He's still handsome though, don't get it twisted! It would've been nice to know what was going on. Also, his new short hair cut was accompanied by tons of white flakes and there was a small brown/black bug on the seat in the car when we got out. This has NEVER been an issue for us. I felt the need to clean him after he was groomed, that's not normal. Also, he hopped on my lap and scratched the crap outta my legs! Once again, his nails were long and sharp. If filing them is an added feature to grooming at ABC, they should specify that. I've attached a photo for you to see the grooming he received. The bottom line is simple. Take your pet to get groomed at PetSmart or PetCo. It'll cost a bit more but you get what you pay for. If you live near the area and are looking for a safe place for your pet then you may wanna check them out. read more

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They are very friendly and take good care of my Shih-Tsu here. She's old, can barely see, doesn't hear too well and ................ But, China really likes this place. Sometimes it's tough to find a good groomer when you move. But, there was no shaking or nervousness at all from the first time we went in. That's the best sign! Not the cheapest, but as long as they do a good job and take great care of the precious cargo, it's not a big deal if it's a few bucks more. read more

ABC Pet Resort & Spa - Ready for company! - Pet Groomers Near Me - Houston, Texas

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Our vet recommended this place. We went Saturday for the first time and we will be back. Everyone was very attentive, very patient and very knowledgeable. We have a miniature schnauzer and her hair had grown way too long. The groomer was very polite. When she came to ask us what we wanted we basically told her to make her look like a schnauzer again. She delivered that and much more. When we picked her up she seemed happy and excited about spending time over there. Thought the picture doesn't do justice they did a wonderful job. We will definitely be back. I loved the little Mardi Gras bandana she was wearing when we picked her up. read more

ABC Pet Resort & Spa - Excellent! She looks great! - Pet Groomers Near Me - Houston, Texas

This is a wonderful place! I have not boarded my dog since I adopted her but she did absolutely wonderful here. The staff was very friendly and easy to communicate with and the facility was clean and updated. I ended up booking my dog for a Zen Den room, which I viewed prior to boarding her and was very impressed with. I can tell that the staff here really loves animals and wants every boarded pet to do well. Another plus is that they had availability one day prior to the date I wanted to board and they had availability when I called last minute to schedule an extra night. I will definitely be returning here and would recommend it to any dog owner! She was a very happy girl after staying with ABC. read more

ABC Pet Resort & Spa - Pet Groomers Near Me - Houston, Texas

This place has terrible customer service. I called to talk about pricing & possibly boarding my dogs with them for the holidays. I think I spoke to someone named Jennifer. She was super rude and unapologetic. I'm super bummed because they do have excellent reviews but I think overall for new guests it's just not worth it. If your not a regular they don't care. read more

This was my first time boarding our dog. The staff were very friendly and helpful. They appeared to be genuinely concerned for her care... BUT no one bothered to explain to me that there was an additional $30 charge for a Sunday pick up... so what I thought would be a $38 overnight board turned out to be $68... totally misleading. So disappointed. read more

First visit was a little disappointing. I booked a VIP room for our dog but was never shown the facilities so am not certain that is where my dog stayed. The tech was great with our dog. Willow, and Willow had a genuine affection for her as well . The issue I have is the cleanliness. Willow became terribly ill afterwards. We are hoping she makes it through this but the question will always remain, "Did she contract a virus or bacteria at the facility?" I guess we'll never know. read more

Love the location and place in general. Very nice and clean, the rooms are awesome and so many options to choose from, my fur-babies were well taking care while there. They allow their beds and a few toys, also their greenies, snacks for the days and own food - No many places are as flexible as this one!!! I'll definitely recommend it read more

My dog has been going here for years and Patty is the best groomer for us !! Infact nobody else can do my dog but her. read more

ABC Pet Resort & Spa - Our family dog of 17 years has been going here for yrs. We use Patty as our groomer and Prince loves her. - Pet Groomers Near Me - Houston, Texas

This place just can't be beat! Great service, friendly staff, and my dogs are treated well. I've been a grooming customer for several years and I've used their boarding services once for three days. Sunday pickup is kinda expensive, but their staff will talk to you on the phone any time to tell you how your babies are doing. Facilities are first rate--clean, sanitary, and some of the booths even have a TV! I just can't imagine going anywhere else. read more

I found this place as a referral from my coworker and I can't say enough about it. I live 30 miles from ABC and still drive there whether it is just a gooming or for a weekend/week stay. I have tried multiple locations in the Galleria, Uptown and Westchase areas but all of them are either way overpriced or my cocker spaniel comes home stressed. ABC spoils my doggie and treats him as their own. I trust them with him completely. The prices are very reasonable, kennels are super clean and every time walk through the back area all dogs are happy and satisfied. For my piece of mind and my dog's happiness, I will always use them no matter where I am living in Houston. I have been going for almost 2 years now. read more

This place is awesome! I had to bring my cat for day boarding for 8-10 hours while they did construction at my place. Unfortunately my cat has extremely bad anxiety and does not like other people very much (to say the least..). The way they handle my pet was amazing. They made sure I was comfortable and handled the situation extremely professionally. I cannot thank one of their employees enough, I believe her name was Janice. She was amazing! I would recommend this place 100% when it comes to boarding your animals. They make you feel comfortable and safe! read more

If my fur baby is happy to come here, so am I. They do a great job on his grooming and we are always greeted with a smile. Keep up the good work. I have recommended you to both family and friends. read more

Amazing spa! Reasonably priced services. Very accommodating staff and my two dogs who normally don't enjoy being groomed seemed very happy and didn't want to leave!! That says it all..... read more

Cody and I love the day camp! The people who work there truly love animals and their jobs. They are so kind and patient! read more

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My dog Tonka loves, loves, loves to go to ABC! It is his favorite place. He has so much fun playing, and it is the most interactive daycare he has ever attended. The staff here is so caring and extremely professional. The team treats my fur baby like he is their own. Every single member of the staff I have encountered knows me and my dog, by name. They are very good with the dogs and the owners; they play and teach which is very important. They are dog lovers, but also very well trained professionals who know how to properly care for dogs of all kinds. Their service offerings are extensive, and you can tell they genuinely care about their furry friends. I would HIGHLY recommend them to anyone who lives in Houston for boarding, daycare, pet parties and more! read more

We have had no issues at ABC, in fact, we have the best experience here. After leaving a doggy daycare for neglect I find myself paying even closer attention after picking up our pup. He loves coming to ABC and every time we pull up he jumps out of the car and runs straight to the door. The prices are perfect and you definitely get what your paying for. Great staff and great people! read more