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    ABC Rentals

    4.2 (32 reviews)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    3 years ago

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    3 years ago

    Handled a misunderstanding professionally. Education instead of confrontation. Glad we handle the issue like professionals.

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    7 years ago

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    5 years ago

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    5 years ago

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    5 years ago

    This place is bad news ....the owner William sells car that can't be registered ...he is shady n gives faulty paperwork

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    5 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    5 years ago

    Great customer service and flexibility. Support small businesses! Would definitely recommend.

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    8 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    Review Highlights - ABC Rentals

    William is a true businessman and takes pride in his business.

    Mentioned in 13 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    (157 reviews)

    Patricia at the Enterprise Rental Car in Fairfield, CA absolutely saved the day for my wife and me…read more After our truck's transmission unexpectedly blew on the way to Tahoe, we were stressed, tired, and scrambling to figure things out. Patricia immediately stepped in with kindness, empathy, and incredible customer service. She had us in and out in under 10 minutes, made the entire process effortless, and got us into a super comfortable car so we could continue our trip to Tahoe without missing a beat. You can tell she genuinely cares about people and takes pride in helping customers during stressful situations. In a world where great customer service feels rare these days, Patricia was a breath of fresh air. Friendly, professional, efficient, and truly caring. Enterprise is lucky to have her. Thank you again, Patricia!

    My wife's car was in the shop, so she needed a rental car to get to work. She chose to rent from…read morethis Enterprise in Fairfield, because the one in Vacaville did not have any cars available (we live in Vacaville). We rented for 1 week Saturday 1pm to Saturday 1pm) because we weren't sure when her car repair was going to be completed. The rental process was easy, booked online and then, go pick the car up. When we arrived there were 2 employees working the desk with customers, but we were greeted and told they will be with us once they finished working with current customers. Once they confirmed our reservation, we were taken out to the car, did the walk around, signed the rental agreement and paid for the car. They charge a $300 deposit which they will refund nice you return the car. The car was clean, but did not have a full tank of gas (only around 1/3 tank), but was told to return with that amount of gas. When we got home, my wife noticed that there was a keyfob for another car in the center console storage (we had rented Toyota Corolla and the found keyfob was for a Volkswagen Jetta). My wife's car repair was completed on Wednesday, so she returned the car around 5pm. She had read on their website that we would only be charged for the days rented and she also called to confirm that policy, but when she returned the car, she was told that she will still be charged the full amount of 1 week's rental because she returned it after 1pm (rented on Saturday 1pm, now Wednesday 5pm), so it would be considered a 5 day rental and after 4 days they need to charge a full week's rental charge. Well she was not told that when she called and nowhere on Enterprise's website did it state that. My wife does not like to argue, so she just left as she needed to go pick up her car at the dealer before 6pm. I feel that is very sketchy business practice! Next time we need a rental car, I will just go to Hertz just down the road as I have rented there before a few times without any issues. You may want to do the same thing as Enterprise at this location seems to have sketchy business practices. The Enterprise in Vacaville is very well run and seems to be much more honest!

    Hertz Rent A Car

    Hertz Rent A Car

    (140 reviews)

    I highly recommend Hertz. The guy who helped me, I believe his name was John, was a pleasure to…read morework with. He was very kind, funny and got me into a great rental in time for my daughters first day of school. He made a stressful time (having my catalytic converter stolen for the THIRD time!) that much easier to deal with because, yay! There are still good people in the world. He has worked there for a while and it sounds like it can be a stressful and even dangerous job, to say the least. So can we all try to be nicer to employees? Treating others how you want to be treated gets you much farther in life! Thank you again, Hertz, for making a horrible situation bearable. You rock!!

    I made a reservation with Hertz for pickup on 04/20/26 at 12:00 PM. Hertz gives customers a…read moretwo-hour window to pick up reserved vehicles, so I arrived well within that timeframe. When we got there, the front door was locked, and we were told through the window that there were no vehicles available. An employee I have rented from many times asked to see my reservation, which I showed him on my phone. He stated that he had already informed the third-party booking company that there were no vehicles available. However, no one from Hertz contacted me to let me know my reservation could not be honored. I then noticed at least 20 vehicles parked in the back and behind a fence and recorded them on my phone. When I asked about those vehicles, I was told they were all reserved. I explained that this situation was costing me a significant amount of money and creating a major inconvenience. Instead of showing professionalism or empathy, the front office employee laughed at me and said, "That's why you aren't getting a car." He was correct -- I did not get a rental car from Hertz that day, despite having a confirmed reservation. I have been a loyal customer for years, but after this experience and the way I was treated, I will NEVER rent from this location or any Hertz again.

    ABC Rentals - truck_rental - Updated May 2026

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