A fantastic selection of building materials at bargain prices, plus knowledgeable and helpful staff.read more

consistently horrible "customer service ". I appreciate being unbothered while browsing but not…read moreonly does NO one here ever offer to help (to the point of watching you walk back and forth bringing materials to the front to purchase while doing nothing more than watching and reminding you when they close) they go out of their way to make you feel downright unwelcome regardless of what you are buying or how much you are spending. After multiple $800-1500 trips here, we've belatedly sworn it off. There are far friendlier bargain building supply options in Salem.

My wife and I are installing a base cabinet and we popped in to see what countertop options were…read morefor a small 19 by 26 piece. We dealt with Ben. Did a great job, agreed on price and had our top by today, one day later. The piece was cut perfectly and edges polished where agreed to. Very nice people.

I would never use this company again!!! Paid thousands for new counter tops and wasted every dime…read more Workers were sloppy, left cigarette butts and razor blades all over our driveway. The counter tops turned out extremely disappointing!!! Seam doesn't match, not even close and one side of our counter top is not even level and has a visible slant to it. Save yourself the stress and money and choose a better contractor than we did!!!!!!

Local in store, great. Online orders beware. If it is shipped from a local store you can modify the…read moredelivery date. If it is not from the local store, then you can NOT change a delivery date. This information is not disclosed when you make an order. The website simply says call customer service to modify your order. The policies on if delivered items are left out in the winter weather and damaged, or stolen, are not on the website, despite customer service stating they are. Nor will customoer service send you a copy of their policies. The resolutions department will offer to call vendors, but if the vendor has already shipped the item you are out of luck. This experience was with the resolutions department. The call to customer service was less than 24 hours after making the order. The first call ended being disconnected, or they hung up on me. I do not know which. I canceled most of the order. That also can not be done online despite the website saying you can. I had to call them again. I do like the local store. Online orders delivered from there are also fine. But for anything else online I am unlikely to patronize Home Depot again. There are plenty of other local options.

These guys bailed me out big time a tree trimmer destroyed my fence and didn't even bother telling…read moreabout telling me about it. Don't ever use ax caliber tree service anyhow, my fence is currently being held up by benches and chairs and home depot came to my rescue. Their veterans program came out, looked at my fence. They know the importance of somebody with PTS PTSD having dogs for their mental support animals so they decided to turn my broken downward fence into a brand new chain-link fence about 100 foot worth awesome company and they'll give you 10% off if you're a veteran.

I went into Parr Lumber last week, for the very first time, to get 20-8ft 2x4's. When I walked in…read morethe front door, four employees immediately greeted me with enthusiasm! I placed my order, drove back to the loading area, and was quickly loaded with 20, very straight, 2x4's. Thank you Parr; it was a great experience!

Parr is awesome, I bought windows from Kyle and he is a pro. He also made some cost saving…read moresuggestions that I hadn't thought about. I couldn't imagine going anywhere else.

I needed some fine, thin wood trim to replace windows in an antique hutch I bought. Kilgore…read moreBlackman was recommended by a cabinet maker in my area. I went there, to be greeted immediately by a nice man, at the counter. Charlie looked at the cabinet door I had and led me to look at trim they sell. None of which would work for my project. He realized that glazing points would be perfect for my dilemma. He found them for me and I felt so satisfied by his knowledge and helpfulness! The glazing points worked perfectly and I am enjoying the beauty of our "new" old china hutch because Charlie and Kilgore Blackman have what I needed!

Great experience with the owner! Not only they deliver the materials to my house, they also hauled…read moreaway the extra material I bought from my driveway. 5 star business!!

My husband and I recently bought a house and have been painting up a storm! I've brought in a…read morepainting and a blanket to help match colors to and they have helped me pick out perfect complementary colors. I brought in a shade of white (from Sherwin Williams) that the previous owners used and the staff was able to custom make that color so I can continue to use the same shade but with higher quality paint-they even kept the mix recipe in a book in case I need another can in the future! They also keep record of every color sample I buy for future reference. The paint quality is amazing and every can we buy is rich and creamy-never drips. I'm a Benjamin Moore customer for life and this store will continue to get my support and business for as long as I live in the area. Outstanding service. Floyd is the man!

From the owner: Tommy's Paint Pot was founded in Eugene in 1954, and purchased our Salem location in February,…read more2013. We are a family run business that is a proud independent retailer of Benjamin Moore® paints. Our independence encourages us to carry the best products and tools for the perfect paint job - inside or out. It creates an innovative atmosphere that ensures our customers receive best-in-class products, and service from a responsive local company. Tommy's Paint Pot is dedicated to the ideals of the independent paint and decorating retailer. We invite you share your next paint project with us by stopping by our store. We offer expert guidance and advice based on years of experience to help you select the correct product in a color you'll love.