I've been coming to this Pick N Pull location for 25-30 years and always appreciated the fair…read morepricing and self-service model. Unfortunately, since new management took over, the experience has gone downhill fast. The biggest issue is wildly inconsistent and inflated pricing at checkout. They have an official website where you can look up parts and prices before you even drive out there, yet multiple times I've been charged significantly more -- sometimes 2-3× the listed price, and occasionally more than a brand-new part would cost at a parts store. Example: I pulled a short, already-cut power-steering pressure hose (maybe 12 inches long) and was charged $18 for a "complete assembly" that retails new for around the same or less. I've had similar overcharges on door handles, small brackets, etc. When customers (myself included) politely point out the website price, the cashier becomes loud, argumentative, and dismissive -- blaming "Trump tariffs," "California prices," or whatever excuse fits the day. It turns a simple transaction into a confrontation, and eventually another employee has to step in and ring me up instead. This isn't a one-time thing; it's happened on my last four or five visits and I've overheard the same complaints from other customers in line. Spending hours in the heat pulling your own parts only to get hit with new-part pricing and attitude at the register defeats the entire purpose of a pick-your-part yard. The $2 entry fee increase is fine, but charging brand-new prices for used, dirty, self-pulled parts -- while arguing with every customer who questions it -- feels dishonest. Very disappointed in the direction this location has taken. I'll be driving the extra distance to other yards until this gets fixed.

Not only do they scam people into buying a "set of rims" that they have set out. Then when you…read morerealize that a total different rim is on the bottom they convince you that a total different set that's not even meant for your vehicle will fit, and if they don't come back in the morning for a refund. As soon as you real they wont fit they wont offer a refund but instead BAN you from the store. That is the most unprofessional way of doing business ever. That is the owners words too. If you didn't want to do business that way please talk to your managers because that's what he said. I hope y'all lose business.

I've received multiple calls and messages from this dealership even after I've asked not to be…read morecontacted on my work phone. IM NOT LOOKING TO BUY A CAR! If I did want a new vehicle it 100% would not be a Nissan nor would I do business with a company and continually extorts potential customers. Poor service bad salesmen.

I purchased a used car in April 2024. As soon as I drove off the lot, the roof antenna flew off and…read morewas seen by a technician. However, I was never contacted. When I went back, they did fix this issue. Now 2 months in, I have a bill for over $2500 to replace both front struts and the associated parts. I purchased an extended warranty but of course these are not included. I asked what they did in terms of reconditioning, couldn't give me any information. I asked about recourse because the only reason the struts would need replacing is due to being worn out, which couldn't happen in 2 months. They refused and brought up how they were "nice" to even replace the antenna because once I left the curb it should have been on me. Absolutely poor customer service and definitely spoke down to both of us (females). Do not purchase a used vehicle from this lot, or any McClarty dealership, because they do not fully inspect their vehicles before they place them on the lot for sale.

My husband and I having been using the services of Skyline for maintainence on our vehicle for a…read morelittle over a year now and we couldn't be more satisfied with the service we've received from this shop. The repairs are explained and completed as they were agreed upon. We are treated with kindness and respect and have not ever been talked down to, which is very important to me. We recently had to have the motor replaced in our vehicle and our service estimate was respected when we were finally able to get the repairs done. And our car is on the road and stable again!

Skyline Automotive is the place to go when you want your car in the hands of true professionals. As…read morea young single woman who doesn't know much about cars, it would be easy to feel taken advantage of elsewhere--but not here. The team at Skyline is honest, fast, and dependable. They truly care and make the whole process stress-free. Just one call and they've got you covered. I highly recommend them--100%! thank you for what you do!

I've loved every car I've bought from them! if you're looking for something specific ask for Amiee!…read moreShe'll have you in exactly what you're looking for same day or soon! best used car dealer in the area hands down.

Shout out to Mr. Johnnie again with helping me drive off in the perfect car for me and my baby…read more This is my first big purchase and my first time feeling very confident in my choice. I love it!!

Really nice people here! Julie is the best! The folks here really appreciate the veterans.read more

Buyer beware: Purchased from Crain Chevrolet (2/6/2026). Vehicle was claimed to be fully detailed,…read morebut was still dirty when I went to visit. (stains/grime inside). After purchasing, I asked for another detail in which the saleslady agreed to. After returning to take the car home, it was still in the same condition from the day I bought it. I ended up detailing everything, but I live 2.5 hours away and it should've been clean from the start. When I pointed out green dried crud that was present at the time of sale, the saleslady told me it was bug spray, and bought a mechanic out who agreed that it was. I ended up ordering the part to replace what others suggested it was actually a preexisting coolant leak. After driving for weeks, I noticed a foul smell coming from the AC vents and I found white residue that had also been preexisting. Also was charged unexpected county tax that was told in person it would be completely paid. got no response from management. Make sure you do your research, they will give you false information to help with their sales. Overall poor delivery condition, misdiagnosis, and lack of follow-through.