I am thrilled with my experience at Abe's. The woman who works the front counter, Kathy, is a sweetheart. She worked so hard to get me an affordable price. Dealing with her was like working with an old friend. I had brought in a car that my daughter wrecked and was paying out of pocket, so I wanted the repairs to be as inexpensive as possible. She gave me two quotes, one best case and one worst case scenario. The final bill came in under the best case scenario. They didn't do extra work because they could or to drive up the bill. They cared about me as a customer and did what was best for me. Honesty of this caliber is hard to find in the automotive repair industry. I hope to never need their services again, but if I do, I will ABSOLUTELY go to Abe's again. read more

Excellent customer service, very friendly and accommodating. Abe got exactly what I requested done in a short amount of time. I've found my new body shop! Will be going back whenever I need some paint and body work. Highly recommended. Thanks to Abe, Cathy, and the rest of the team! - Chris read more

I had an accident on September 5th in San Antonio and my car had cosmetic damage as well as structural and mechanical damage. Im new to the area, so I asked friends and coworkers for references. One friend recommended Abe's because the lady that works the front desk fought with the insurance company for her when she had an issue Unfortunately my experience with Abe's was AWFUL and I would never recommend them to anyone!!! They did not get my vehicle repaired in a timely manner and when I went to pick up my vehicle, AFTER I returned my rental car and was about to get in the vehicle, Abe was like "Oh, btw, have you had engine work done on this vehicle recently? because it has a major oil leak, but there's no way it's related to the accident. you're gonna need to get it checked out asap or you could run out of oil and burn up your transmission.". I was in absolute shock! I had told them three times that something leaked out at the accident and we needed to get the vehicle on a lift and find out where the leak was coming from and get it fixed. My insurance adjuster brought this up at least twice to them. To which we were told, " we can't find where anything is leaking, it might have been a little grease from the strut, which we replaced." When informed of this at 5:45pm on a thursday I argued with them for about 30 minutes but ultimately had no choice but to take the vehicle home as I had returned my rental car and the rental car places were all closed at this point. I took the vehicle home and back to work, had to add oil to it before I could even drive it to a mechanic shop because it was so low on oil and they didn't add any. I had to miss two hours of work to take it to a shop to be looked at, get an Uber to take me back to work and find out it's going to cost $850 OUT OF POCKET to replace the oil filter housing and cooler, and then I have to submit a supplemental insurance claim to see if it's covered and can be reimbursed as it happens at the accident. This is after paying Abe $1000 out of pocket for my insurance deductible! When I initially called them and spoke with Kathy, I told them what had happened and said " I was in the accident, the driver side front of my car was hit. That tire is now crooked and something leaked out all over the place at the scene of the accident. My insurance adjuster has an estimate for the visible damage, but we need to get it up on a lift to see what's going on underneath and where the fluid leaked from." and I asked "Are yall able to handle both the body repairs and mechanical repairs?" and she said "yes, we have a shop that we work with. It will be next week before we can get started on it but we can get it in and start working on it as soon as possible, I doubt you'd be able to find anyone to get to it sooner." so I said "ok, great" and set everything up with my insurance. After a week of my vehicle being there I called and left messages twice to which I never got a returned call. My insurance adjuster called and asked if they were able to evaluate what was going on underneath and find out where the fluid was leaking from and they said that they were fixing the body and about to send it over to paint but hadn't looked at the mechanical or structural issues. read more

I was quoated prices, that included a "life time" warranty. I was surprises due to San Antonio hot weather, which caused the clear coat to fail. I had my two cars painted in March 2015. One of the car was over-sprayed lemon-peeled, which they tried to buff out. The other car had area missed areas but was presentable. I was informed that I could bring the car back in to get re-done anytime. Again, being informed of the life time warranty. I went by April 2018, to have the car re-done, and later informed the warranty has expired; claiming it was a 3-year warranty. WHAT!!! The ONLY reason, I had my cars painted there because of the stated life-time warranty. I am very un-happy of their practice. read more

If I could give this place no stars I would, it does not deserve not even 1 star! They have had the car over 1 month now and still can't get it right! They ordered the wrong parts twice, they don't know when the parts will arrive. They do know how to say sorry, I have heard it about 20 Times from them. Abe is the owner, he promised me he would not let the car go until it's done right! The first time they called us to pick it up, it had overe 10 things wrong. They did not align the hood, trunk, fenders and they installed used wheels, after market fenders on a 2011 Honda Civic. They let the paint run from the front door to the back door, they did not sand the parts that had scratches and painted over it. The worst part is that Abe said they were professionals and they know what ther are doing! What a JOKE read more

Great experience. Traveling from out of town and they resolved my problem super fast and were very kind.

A 5 star experience!! Was rear ended and distraught after hearing body shops were booked for months. A friend recommended Abe's and from the moment I walked in I felt a sense of relief. Kathy ( at the desk), greeted me so nicely and within minutes the paperwork was done and my keys turned in. After a week in the shop (much better than other shops turn around), I picked up my van and was more than pleased with the results. Price, quality of work, staff.... All 5 stars!!! Satisfied customer. Thank you!!!! read more

These guys took a trailer hitch size dent out of the hood of my classic Datsun 240-Z. The workmanship was flawless. They matched the paint perfectly, which wasnt easy to do, the paint job was twelve years old. They finished the job a full week earlier than the promised date. I am one happy customer, their work was over and above my expectations. DAL read more

This place is awesome. . I have a nissan altima and the front was all smashed in.. Julie said they could fix it in 4 days.. exactly what she said.. they worked with my insurance and did a wonderful job...i would definitely recommend this place.. Julie is an awesome person.. any questions I had, she answered and any other problems with the car she called me back an let me know asap.. read more

In November of 2016, I traveled the Alaska Highway and took on several large rock chips, a cracked bumper, fog light and windshield damage. I took my car into Abe's January 24, 2017 after several great reviews. Between this time and March 3rd, I had never once been called or updated on my car status. I had to call for any information. A lightning strike had shorted out their paint booth, pushing work behind. I understand this, but would never have known if I didnt call. As previously stated, I picked up my car on March 3rd. I would have picked it up on the 2nd however, when I was told it was ready for pick-up, I drove the hour to Abe's and the headlights, taillights, bumpers and body panels weren't even attached yet, nor had any of the polishing on the body panels. Therefore, I had to turn around, drive another hour and go home, then come back on the 3rd to pick it up. At this time, I began to look over the car. I addressed several flaws and issues, one of them being the headlights. They were not able to be repaired. I had no knowledge of this prior to coming to pick up my car and they had not talked to the insurance company to supplement new headlights. Instead, there was now clear coat peeling from my headlights. Either way, we got them to open a supplement and I took the car home to being told to "Take it home, go over it, find all the mistakes and when the headlights come in, bring it back and we will tackle it all together." Other problems were as follows: - Large areas of orange peel on all 4 doors. - Random paint burns below the clear. - Swirl marks in hood scoop. - Broken roof trim pieces, no clear surrounding the channels in the roof - Radio antenna not connected to radio after removal for paint. - Door edge guards fell off on the highway the day after. - Exterior window trim has overspray from the base coat on it. - Most of the weather stripping has base coat paint on it and is no longer black. - Fender arches has large areas of paint that are flaking off. - Hood has large paint bubble in front. - Paint repair in rear above tail light was not buffed and repainted... they just threw new paint and clear over the rust. - Under hood heatshield fabric was never reinstalled, hood scoop fasteners are not inserted into the hood scoop underneath. - The radio antenna was not screwed in either, thus causing my rear seats and trunk to fill with rain water. - Front Bumper inserts not painted, side insert is broken. - And finally, a huge eyelash in clear on roof along with destroyed basecoat under clear near said eyelash. I brought it back on April 10th, after I had to call several times to get an update on the headlights so that I could bring it back to them to fix all these issues. I was assured that it would be repaired quickly and correctly, and would be put at the front of the line. I was even told by a member of their staff, after pointing out all the flaws, "Welcome to Maaco." It has been two weeks and they have yet to start on my car. Every time I call to get an update, I use a different phone. I tend to have better luck calling from numbers that are not mine. In the rare instance that I do get through, I am either put on hold for extended periods of time and then hung up on (today for example,) or I am fed lies from members of the staff. What I mean by lies is that I have called and been told that the car was being worked on, yet when I show up in person several days later, it hadn't even been started on. Meanwhile, I am without a vehicle because they refuse to pay for a rental stating, "The insurance needs to pay for your rental." The insurance did pay for a rental the first time I dropped off the car. This is fixing inferior quality work and does not rest on the wallet of the insurance company. Even at that, I didn't have a rental for the entire time I had the car in for service because it took over a month for them to finish the poor work. I have had a disgusting feeling in my stomach working with this company. I would be happy to update this should the work be completed to standard in a timely manner. read more

I had a repair to the rear of my SUV and I thought the paint was a little off shade. They repainted my car to complete satisfaction. About six months later, I was hit in a parking lot without a dent but scraped the paint without scraping the undercoat. I showed this to Abe and explained I didn't think the paint should have scraped, and he took the car over the weekend and completely repaired the damage, total satisfaction, without charge. What can I say. He is currently redoing the front end of my 74 CORVETTE SHOWCAR with my complete trust, at a very reasonable cost. I would highly recommend Abe's. Paint And Body for any of your repairs. read more

As I attempted to be a three-peat customer with over $10,000 in hail damage from an estimate from State Farm, after requesting to deal with someone, anyone other than "Kathy" (or "the whack-job," as my Insurance Adjuster referred to her as), I was disrespected, talked down to, and bullied by this person who wouldn't allow me to speak with anyone else. There is no need to be unprofessional just because someone doesn't want to deal with you. My other two previous experiences were nothing like this experience has been. I had to pay $85 for towing (I'm fine with this) and the owner Abe made me pay an additional $170 BS "Admin Fee" (not alright with this) for "Kathy" having to "deal with the Insurance Company and write an estimate" which I requested repeatedly from her, after she made promises to write one, and she claimed she never wrote one. I did all the calling to my Insurance Company, not her. She is a liar and a bully and if paying $260 to get my car released and get me piece of mind from that "whack-job" then I'm better off even though this BS "Admin Fee" is going straight to profit - I have been in the automotive business for over 27 years and know "fees" like this, along with Storage Fees are just for profit. If you allow employees to speak unprofessionally and disrespectfully to customers, then you don't deserve my business. I definitely recommend taking your vehicles elsewhere for repair work. I'd give 1/4 of a star if it would allow me... read more

I cannot comment on the quality of their work, simply because I never got that far. I'm 21, a college student, and a pizza delivery driver for Dominos. So naturally, my car is the most important thing I own. When I damaged my car avoiding a vehicle who ran a red light, I was given an initial, off the top estimate of 3-400 dollars to fix the cracked radiator. I figured it would probably be more, but since I was told I would hear back in a couple of days I just said fine, do it. When I called back nearly a week later, I was informed that one of their employees had quit unexpectedly and that they were absolutely swamped with the unexpected increase in work concentration. Now, while it is certainly understandable that this wasn't their fault and would have undoubtedly slowed the process down, it wasn't till well over a week later (during which I repeatedly called, was told they were getting to it, and then never called back) that they even took a look at my car with enough detail to give me an estimate on how much it was to fix. Turns out to be well over a thousand dollars. After all of this, I still would've given them at least four stars, assuming their quality of work was good. But what happened next is, honestly, perplexing. Because I bought my car rebuilt from a totaled vehicle, I am only covered for liability, meaning that I had to pay for repairs out of pocket, just to make it driveable. In case its not obvious yet, a thousand dollars is a LOT of money for me. In fact, I would've made about 900 in the time between when I was originally told to expect my car to be back to when they would've actually done the repairs. So naturally I asked if they would be willing to give me a discount since it took them an extraordinarily long time to fix my car. Unfortunately, Cathy, the lady I spoke to, seemed to take this quite personally and made it very clear that I was not being very appreciative of all she had done to help expedite the process. While I admit that I am clueless as to what she did or how the whole process works (in fact, this is my first time EVER dealing with car repairs, so I'm sure I did some stupid things along the way), she very rude and unprofessional. To me, it seems like a basic customer service principle to compensate customers for inconvenience. But the idea that I would even think to ask completely set Cathy off. After she calmed down, she did offer me a military discount (I'm not military), but that only barely brought down the price. At first I told her to go ahead and do it, but I soon began to have second thoughts. I ended up calling a relative for advice, they said that they wanted to see a complete price breakdown. I went over to Abe's, took a picture of said breakdown, then took a look at the car. It was then that, for the first time, Cathy told me that the repairs would only make it driveable, but that it still wouldn't pass the Texas vehicle inspection. Turns out that requires another 500 dollar part that isn't even manufactured anymore. I was stunned. Call me presumptuous, but that seems like that would've been nice to know BEFORE I gave the go ahead for the repairs. I went out to my friend's car to think and tell my relative what had transpired. While on the phone, my friend went and told Cathy that I was having second thoughts. During the middle of my phone call, he came back and told me that Cathy had had enough, I was stressing them out too much and they wanted me to pay 50 dollars for their trouble and tow my car somewhere else, calling their former worker a "bimbo" and telling me that I was blaming others for my problems. In conclusion, if you have the money and don't catch them when they are stressed, they will probably be fine. Just don't get on Cathy's bad side. read more

I've taken my car to Abes Paint and Body twice. Each time I have had a great experience! They have given me quality, personalized service at a fair price in a timely manner. I highly recommend them! read more