Above and beyond customer service. Quality work and at a fair price. Thank you hector and everyone at star collision! Did an amazing job on our tailgate to remove dents read more

Did an incredible job at a good price. Highly recommend. Could not see any sign of the damage afterwards.

Came in for an oil change and was done faster than expected. No extra services pushed, just simple and clean work.

Would never recommend another body shop. Having had multiple repairs done to multiple vehicles through insurance and out-of-pocket I can attest to the quality of work and superb level of care and customer service that the two owners bring to the body shop business. Every repair from body and paint work to the 360° camera calibration was done exceptionally and the cars were returned to me like new. read more

I messed up my rear bumper cover on my BMW 528i. Based on the high YELP rating, I took my car in to see what could be done to fix it. I was expecting the worst and thought i'd be getting expensive bumper cover and bumper replacement as well as paint. NOPE! They were able to quickly assess the damage and pop and snap my bumper cover back into place. They didn't charge me anything! YES, YOU read that right! I handed them a $100 bill and it was refused! I hope I never need my car repaired BUT if I ever do, I will go back to STAR COLLISION! read more

My first experience was back in 2016 with my Chevy Silverado and I couldn't have been happier. Unfortunately, we had to return after my wife was involved in a collision. But I knew Star Collision would be the place to take our 2022 Toyota Rav 4 to. Mauricio, Hector, Cynthia, and Austin took care of us. They are a family owned business and they made us feel that way. Mauricio and Hector both gave us their personal attention even when their mother had passed away. God Rest Her Soul. If that's not personal, what is? What other business does those kinds of things. Austin made sure we were covered and are issues were resolved even after all the repairs were completed. They guarantee their work for life. Again, what other personal family owned business does that in San Antonio? No where except Star Collision bar none!! Thank you Mauricio, Hector, Austin, Cynthia, and all the staff!! read more

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I contacted them 4 times asking for a cost estimate and never heard back, twice by submitting their online form, once using a Yelp project feature, and finally calling them directly by phone. They never replied. I guess business is so good they don't need new business. I'm working too hard to try and get their business when it should be the other way around, so I'll just find another. Shame, because they have good ratings and I had 2 vehicles needing attention. read more

Don't waste your time with this place. Much better body shops out there. Wouldn't recommend

These guys did a great job with our 2024 BMW i5. I scraped the front bumper on the garage and the fender had a lot of paint and some chips. The first estimate was $2500. I took it to Star and Mauricio quoted me $800-ish for the fender repair. Great, let's do it. Then he said, "You know, I bet I can clean some of that up." Some solution and a minute of wiping and the paint was gone. He then reduced the estimate to $600. I did pay more for the fix of another spot and the necessary sensor recalibration, but even then it was well under the first estimate. Also, communication is really important to me and at the end of every day I got a text from Mauricio with the work completed that day and the next steps. The job they did was outstanding. You would never know there was damage on the fender. Highly recommend these guys. read more

Excellent paint job on my 2013 Honda Pilot! Paint was wearing/flaking on my SUV, they gave a timely, accurate quote for service, and they were able to get us in at our convenience. EXCELLENT customer service, and perfect paint job! Highly recommend! read more

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Héctor was the first to respond to my Yelp estimate request. Within the hour my vehicle was fixed. They are truly amazing, prompt and great customer service oh and their prices are extremely fair! I appreciate that they were honest and charged only for what I was asking for and nothing more. Thank you! Highly recommend this business. read more

My son had a wreck in October of 2022. Progressive told us that all body shops in San Antonio were behind so I used yelp to ask multiple body shops when they could get my son's car into the shop. Star Collision responded they could take my son's car the following Monday they also had great star ratings. I won't get into the gory details but the shop changed staff, the new person blamed the old person before him. He weekly told me a new date the car would be ready. He didn't care about delay because they were doing their best. He also didn't care that I chose this shop for speed and service and they were not delivering on either. After 3 more weeks of delay I told Zach he had to own it now because it had almost been another month of delays and he couldn't blame anyone anymore. For the 5th time he promised me, "we hope by Friday but no later than Monday.... But we will call you." Then he called my son and asked if he would sign a waiver of liability because the frame was bent. This was after $2,500 worth of work and months. I called progressive and complained, then refused to work with Zach again and asked for manager. The net net is after calling repeatedly, being lied to about damages, estimated due date, being laughed at by Zach and being told, "I am sorry you FEEL that way." --Progressive totaled at the end of December. The manager did step in and was nice and honest but damn it took forever to get to him. The body shop did unauthorized work without insurance approval, tried to cover up the frame was damaged and basically I think Zach should not ever talk to a customer again. It wasn't a bad day. It wasn't lack of training. He had months to make this right. Be careful. Only talk to manager. Ask them their turn around time. Progressive has marked them as a cautionary body shop. Or better yet -- be safe and go somewhere else. read more

Excellent service & extensive knowledge of auto body. Mauricio provided details as to how cars are fixed, with all the steps needed. All questions and concerns were answered. He took the time to explain everything. All of this aligned with prior research. Highly recommend this auto body repair shop. Thanks, Mauricio. read more

Everything was professional and affordable. Very happy. I would go back and recommend to others with confidence.

My 2022 GMC Sierra had a straight line on the right hand side after they repaired the left rear panel Beauituflly so I spoke to Suzanne and she said to bring my truck back so they could resolve it and Mauricio took care of me he buffed and polished out the line wich was only surface level and Not a scratch into the paint so I Highly Recomend Star Collision Repair and Would give them my business again :) !!! read more

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They fixed up my Silverado and gave me an awesome deal. Provided options and solutions between repairing and replacing, cost differences etc. Marissa (sp) was great!! read more

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Gj.It's done well every time. If you tell them something you are not satisfied with, they will try to change it in time.This place is awesome. read more

Star Collision Repair - Auto Repair Near Me - San Antonio, Texas

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I have been waiting for a response on a quote that should have taken an hour and a half.. it has now been 10 days. Poor customer service.

My work Van was damaged and I need of repairs quickly. STAR collision took my entire claim and just took care me and company van. Their great customer service was 5 out of 5 stars & they got my Van up and operational in record time. They hand you Star for treating my Van like it was your vehicle and putting me back to delivering in no time. read more

What Can I Say??? Wow! Service, Workmanship, Communication... All Top Notch! You will not find another family-owned and operated collision repair body shop that takes this much pride in their work and cares for their customers like Star Collision Repair does. I've now take 3 cars to them, a Suburban, a BMW and an Audi and they have never let me down. Vehicles are an expensive investment and keeping them looking great is not an easy task. Thank you for the expert and timely work. I will continue to refer my friends and family to Star. Thank you for making your customers the "stars". read more

Great service, fair and good pricing. This is my families go to auto shop. Hector is great!!! Highly recommend this business.

Took my car here because it was one of the highest rated collisions shops in San Antonio. Biggest mistake, they had horrible communication, I called over 10 times and they told me they'll give me a call back, never did. My car was there for 3 months. The work was horrible. For them having it that long I would of expected better work but it was the complete opposite. If you are looking for a place this is NOT it. read more

Mauricio is the best. Have come here for all collision repair needs. Reliable and the best to do business with.

I haven't had to get major repairs done that often, but I was happy with my experience. Response time to getting a quote was quick, they were able to get it in when I was going to be on vacation, and they got in done in half the time they originally quoted me. They even detailed my car, wasn't expecting that! read more

BE AWARE OF DOING BUSSINESS. Horrible service even worse workmanship. They had my vehicle for 5 months, and still couldn't deliver quality results. Damaged other components on my vehicle. Continued to order the wrong cosmetic parts even after I provided direct links to the correct parts. When I finally had enough and terminated service, i was left with a damaged hood(that they installed) (multiple dents, swirls and scratches, and significantly misaligned. Damaged a rim from using wheel dollies carelessly. LOST the key fob. I'm sure I'm forgetting a few details, bottom line for the degree of repairs and the time they had the vehicle this shop deserves ZERO STARS. read more

Overall great experience great service, they were quick, efficient and very friendly. Happy with the job done, even included an interior and exterior car cleaning would definitely recommend to friends and family! read more

I got into an accident a couple of weeks before Christmas. My car wasn't too banged up, but the hood of my vehicle wouldn't close so I picked Star Collision to fix my vehicle, through my insurance. They were very fast, efficient, and personable. As a female, it is sometimes uncomfortable for me to go to places like auto shops. Although, the mechanics at Star Collision were very polite and didn't treat me differently just because I am a woman. I appreciated that a lot! When my mechanic, Zach, asked me to bring my car to the shop it was right before I was supposed to go to work. I was going to order a Lyft but one of the other mechanics offered to drop me off at work. I was already very worried about my vehicle, and I feel like Star Collision went above and beyond to help me out. Not to mention, how quickly and efficiently they repaired my car! I highly recommend Star Collision to anyone! read more

Hands down this is the best auto body/collision center in San Antonio. The quote was below the place my insurance company recommended and they well exceeded my expectations with the handling of my Suburban and customer service. Mauricio told me the work would be complete in a little over a week and completed it right on time! It was even during the holidays and I thought no way will they have it done, but they did. During the time my vehicle was with them Mauricio would text me pics and keep me up to date with the whole process. When i pulled up to pick up my vehicle it was out front and i couldn't believe it was mine! They even detailed the inside for me. Their work is warrantied and they have a customer for life!!! I will recommend them to everyone. Don't waste your time calling other shops this one is it. read more

Replied to my request for a quote immediately. The price for a new windshield and headlight restoration was honest and better than fair market value. We were able to schedule the following day. Work was completed in less than an hour with a 3 month guarantee on work and windshield. Even told me to call Arturo if it was after 3 months and I had a problem. I would highly recommend. The "guys" started working right away. I was not left waiting or wondering. I think this place and Arturo were great and legit! Thanks for the service. So hard to find honesty with shops. Arturo was very honest and upfront! read more

Arturo and the team at Star Collision treated me like family! My rearview mirror broke off (pulling chunks from the glass) from the inside causing me to need a whole new windshield. Not only did they fit me into their schedule quickly, their price was unbeatable! These days you get what you pay for. I've been driving around for over a month with my new windshield and had no issues! You owe it to yourself to let this family-owned business take care of you. read more

Star Collision Repair - Rearview mirror fell from windshield, taking glass with it. - Auto Repair Near Me - San Antonio, Texas

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The work completed on my car was excellent. Arturo was really helpful and great with communication. I recommend them to anyone that needs any body repair. read more

Got the car back on the day they told me it'd be ready from the last we spoke, with a nice clean and buff. All in all car looks great and happy to have our means of transportation back! read more

What can I say other than WOW! I was amazed at the staff and how kind and professional they were , amazed of the job they did on matching my custom paint on the work they did , amazed on how fast it was done and really amazed on the outcome. My car was sparkling like it was brand new. I will be referring all my friends and family and if I have work to be done in the future this is the place I will have it done. Armondo! I probably spelled your name wrong but thank you and your team for an awesome experience and even better job on my car! Also they are well priced ! Also my car was at caliber collision before here and they said it was impossible to match the paint and wanted to charge me literally 10 times as much as STAR Collision Repair to attempt with no guarantee. Not only did STAR get it right they come with a one year warranty. read more

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It was a bit of a wait but as soon as they started, they were able to quickly finish. My only complaint is that the mirror they gave me was lower quality than the one I started out with with. :/ But I have to say these people do care about helping you out. read more

This repair shop went from exemplary to completely incompetent in just a few years(the most recent reviews even show this). We used them a few years ago and recently my husband's truck was in an ax we took it here thinking we would get the same exceptional service and attention as we did in the past WE WERE SO WRONG.... Mauricio gave Excuses after excuses on why the Truck repairs weren't completed or the parts didn't match up when they ordered them? What should have been a 2 week turn around came out to have it for more than 3 1/2months!!! This place is incompetent and I want to warn people to save themselves time, frustration and money. read more

They were able to get my car in quickly and work with my insurance company to get the job done well. My car looks better than new! Great communication throughout the whole process, and they even detailed my car when they were all done. read more

I went here to get my husbands windows tinted and they did a fabulous job. I was able to get ceramic tint at half the price

After body repair on my 2005 Honda Accord by Mr. Herrera's shop (Star Collision Repair), the Traction Control System (TCS) warning light came on while driving. Star Collision Repair's contracted mechanic did not correctly install the replacement brake switch in an attempt to fix the warning light, and my brakes subsequently overheated. This caused damage to my brake pads, rotors, and calipers. After just 0.8 miles, my car began to stink badly and the brakes locked, requiring a tow. Gunn Honda correctly re-installed the brake switch and noted that the improper installation had caused the brakes to be engaged while driving. Disputing this assessment, Mr. Herrera claims that his mechanic inspected the brakes on 20 January 2023 after the warning light came on, and assessed that they were in poor condition. [The brakes had in fact been serviced 9800 miles ago.] However, not only did he not tell us about this alleged evaluation, he simply ordered a brake switch replacement. After 10 days of no action, my husband and I came to Star Collision Repair on 30 January intending to pick up my car and take it to Gunn Honda. Mr. Herrera insisted that his mechanic could install the brake switch in 15-20 minutes, and we acquiesced. [If he truly thought the brakes were shot, why not just let us go to Gunn Honda?] However, the switch was incorrectly installed, and my car became undrivable As a result of their mistake, I requested that Star Collision Repair pay $520 of my total $1230 brake repair cost, and he refused. I also filed a complaint with the Better Business Bureau, which has no enforcement authority. And my advice for a future client that Mauricio will promise to do repar and you will trust to him and then he will put blame on you if he will screw up his work. Be aware of this unprofessional unethical behavior toward a client.And This shop does not have enough trained people to perfom a job as correctly install TCS switch or may be another jobs .I would not trust such specialists They can blame you and they not return your spended $$ from another shop to fix your damaged car by Star Collision. read more

Super great! I had lots of front bumper and undercarriage damage, they were very on top of getting it fixed even with how busy they were. They stayed in touch with me and sent me text updates about how it was coming along, I was very impressed. Definitely recommend! read more

I bought a new car in Mid March and just my luck it hailed a few weeks later and my car was in really bad shape. I called like 7 different places and the only place that didn't rush me off of the phone was Star Collusion. Before I was even a customer Mauricio walked me through the entire process of getting my car repaired. I took my car in the day after our conversation and he and his awesome team had my car ready in no time. They also did an amazing job of working with my insurance and made sure that they kept me updated on everything going on. It is really difficult to find a body shop you can trust so Star Collusion will be my body shop for life read more