Very personal experience, very kindhearted. The owner and her staff were very supportive and caring.read more

My kiddo had stitches in his foot and needed crutches. They had adult ones and the employee went in…read morethe back and found 1 pair of kid ones but they were opened already (not sure why), so she gave them to me at a discount. Thank you soo much! He was able to use them!

From start to finish...Carter - he went the extra mile...Leon, Rob & intern Mathew - all very fine…read moreprofessionals representing the Bone Stone and their knowledge of the scooter product, top notch We could not be more satisfied and highly recommend this store to all consumers interested in purchasing from The Bone Store. The assessment, product delivery, and installment could not have gone any better. Nancy T.

I absolutely love this store. As we've gotten older (and maybe put on a few pounds), my husband and…read moreI have needed running shoes, better pillows, shoes and slippers with arch support, a knee brace {sigh} and this place has it all. The store is fairly spacious without being a warehouse. In addition to the small items we've had to purchase, they also have in stock wheelchairs and recliners that lift you from sitting position. There are items here for every walk of life. Every visit, staff has been so helpful, never rushed. Sometimes there's a wait to get a salesperson because they take their time with each customer. If I remember correctly, everything in the store qualifies for use with your health benefits card, which is a huge plus for me. Come in and look around; staff doesn't pressure purchases.

I brought my van in for the lift not working and the door not opening automatically. I was told…read morethat parts are not available for a car made before 2008. I asked that they check it out anyway. 3 days later I got a call telling me they could not fix it because the parts were not available. I don't think they even tried to trouble shoot the lift. I don't care if the door opens by itself or not. Allow the parts he said he could not get were for the door. My handyman (a bricklayer by trade) looked at it for 20 min. Said the bolt on the battery terminal was stripped and loose. He replaced the bolt and the lift works fine. This is the.service managers fault. He did not want to fix my car,

started with Rentals to get Dad used to the idea, Martin was perfection very professional even…read moreopened early a few times to get Dad to his appts on time. The vehicles were always clean and ready. Next sales dept was fast and ready for us gave us several options to choose from and didnt push us, helped up with our needs and got Tony in Service to install a new ramp system to the vehicle. Jordan was always friendly and pointed us to who we needed to help with what we needed. It was so nice to have a professional friendly company to deal with during this stressful time.

I was very impressed with Dan the first couple times I took my go-go batteries to him. when my…read morepride go-go broke down hw could'nt figure it out so I took his offer of a "new"n Vive It began to squeek terribly in the front wheel and I told him it was too low b I have nearly remodeled my entry to accomidate this creature. After he replaced it with another Vive it was quiet for about 3 days and began to squeek an the front headlight came dim. He said he would order me a go-go and we could make this right. Well it's been a month and he's dodging my calls and texts. I really thought he was a stand up guy but..... Oh yeah I pulled up the you tube Vive instructions and found out how to WD40 my front wheel! Guess what quiet as a mouse but he could'nt figure that out without taking my first Vive back? Very disappointed I've referred people to him I hope they aren't in the same spot as me

So, I had a 2019 EZWheels with 37 miles on it. It really just sat in the garage. I called Dan at…read moreMobile Express. I offered to sell it to him for $1200.00 ( I paid $3800.00) The thing was basically brand new. He accepted the offer, said he had a client that was looking for one just like mine, Dan came picked it up from me, shook my hand and said he would return the next day with the cash, (he needed paid from the buyer first) OK, sure. I said. AFTER Dan dodging my calls for 5 days, I showed up at his work, he made a few excuses, and then wrote me a check. I asked him when I took it, if it was gonna clear ok, he assured me it would. That was Friday, Monday morning I check my bank account, BAM bounced deposit. Dan texted me a picture of his NSF notice, I told him I would be by for CASH in an hour, ok.....BUT....he only had $1100.00 of the $1200.00 he owed me, said he would pay the next day, I also added my Bank fees to his balance. Moral of the story.....be careful, shady spot here.

Everything really, bad service all around. Appointment scheduling is the worst with motion. Had…read moreappointments set up and on the day of no one shows up and they said it was never scheduled. If you have an emergency good luck because you're on your own. They set up everything to their own time and never accommodate to you. When they do actually come out it'll be months out before they get parts in and another month before they get a tech to actually come out. We have no choice but to use them because they were our first vendor given to us by our doctor. We will not be continuing using numotion once our insurance policy is up with them.

I only put 4 stars so that people could see this because I know they could hide this review. They…read moreare still gonna hide this anyway. OK to the point numotion is not a good company to do business with I used them the first time to repair my wheelchair and when they did they sent me all the wrong parts and canceled my appointment to re-air my tires up. So I ignored them when they were trying to make things right. I just recently decided to give them a second chance and thinking they had changed but no I called them to schedule an appointment to get me a new wheelchair instead of scheduling an appointment I got laughed at and treated like I didn't understand anything they told me after I told them not to worry I'll get what they need they decided to connect me to someone for scheduling an appointment but she was out and I was told they'd have her call me and guess what I haven't received any call So they deserve a no star and a bad customer service rating

TKO Medical was extremely professional and helpful throughout the entire process! Highly recommendread more

From the owner: TKO Medical Corp. We help you get your new custom…read morewheelchair—manual or power—through a simple and stress-free process. We accept Medicare, Medicaid, and most private insurances. Our team works with your doctor and handles all the paperwork. We specialize in high-quality wheelchairs from brands like Permobil, Quantum, and Ki Mobility. Insurance accepted Fast delivery Personalized service Let us help you move with comfort, safety, and independence. Call us now for more info: 855-707-9787

I went into this store a couple of weeks ago looking for an electric scooter for my grandfather, on…read morebehalf of my grandmother. The sales associate Hector was so helpful and friendly! He showed me different models and helped me choose the perfect one for my grandfather's needs. Very attentive and professional. The store was also clean and organized. Would definitely recommend this store!

I visited The Bone Store on Caldwell in Visalia CA on 2/23/2026 to purchase a compression sleeve…read morefor an injured wrist. When I arrived there were three customers in the store and one sales associate, Hector (Ceja), in attendance. Hector was helping a customer (couple) with compression stockings but acknowledged me, asked if I needed help and directed me to the right section. Then he went to help another customer who was inquiring about beds and complaining about prices. Hector was patient in trying to explain about the products and service available, the whole while the customer was online checking Amazon and complaining. Why that person didn't just leave and buy online, I have no clue. The store was well stocked and clean. I found the prices reasonable for the products and quality very good to high for the items I was interested in. Hector was courteous and efficient in checking me out despite seeming a bit distressed about the complaining customer's loud diatribe. He told me about a sale that would be starting up and gave me business cards. My brother-in-law wears compression stockings so I gave the information to my sister. They have shopped Amazon for compression stockings but find that they stretch out and deteriorate fairly quickly thus requiring repurchase. I suggested they check out the products at The Bone Store. I also did online research BEFORE going into the store and what I found was cheaper, but also of inferior quality. Ultimately, 'cheaper' often means repeated purchases costing more over time. I would recommend to any one looking for medical grade equipment to do thorough research, including an in-store visit to determine needs and economy. I will be returning to the store to consider other options for the injury I have. I do recommend The Bone Store on Caldwell in Visalia CA.