Very personal experience, very kindhearted. The owner and her staff were very supportive and caring.read more

My kiddo had stitches in his foot and needed crutches. They had adult ones and the employee went in…read morethe back and found 1 pair of kid ones but they were opened already (not sure why), so she gave them to me at a discount. Thank you soo much! He was able to use them!

The review from almost a year ago from Laura C. echoes the same experience I had. Requested…read moreservice for a broken chairlift. The scheduler was nice and the day was set for repairman "Rip" to come repair. Provided the model and manufacturer of the broken unit to the scheduler. Was told if Rip is unable to repair the unit, then the service call could be changed to a 'survey' where they would instead take all the necessary measurements for a new replacement unit. Rip arrived and immediately said, "this is not an elevator, this is a chairlift. They (Arrowlift) didn't tell me it was a chairlift." I told Rip I told the scheduler the model & mfg. at the time. Rip then noticed that the phone attached to the unit was not turned on. He said that was a problem. Legally he cannot fix an elevator (or chairlift) if the attached service phone is not turn on. Rip asked me if the scheduler went thru a checklist (including if the service phone was operational) when the repair was scheduled. I told him no. Rip ask what was the name of the scheduler so he tell her she wasted my money because he still needed to charge me for the site visit. Not sure what changed his mind, but he decided to try to fix the unit only to tell me he couldn't. He stated he wished he knew the manufacturer of the unit beforehand as the mfg. is located back east and they were closed now so he couldn't call them for technical help. I mentioned again that I had previously provided the mfg. and model when I schedule the meeting. I asked Rip if he could at least turn this into a survey to measure for a new elevator. He agreed and took the measurements and various photos. Before he left, I had to cut him a check, even though I still had a broken unit and no idea what kind of elevator I would replace it with. Rip was a nice guy, it was just very unfortunate how much of a waste of time it had been. [WEEKS GO BY] I patiently wait many weeks for Arrowlift to generate a quote and/or have someone in sales reach out to me so we can discuss what new model to replace it with. I used their online chat feature on their website asking when would someone contact me and they said they would forward on my message. [ALMOST 2 WEEKS MORE GO BY] I called the main number and was told I needed to talk to a Brian N. in their Clovis location who had my file, however he was unavailable so I left a message for him to call me back. [ANOTHER WEEK GOES BY] I called asking for Brian and was told he was there but on another call and he would call me back. [ANOTHER WEEK GOES BY] I called again and was able to finally talk to Brian. He apologized for the delay, apparently my electronic file was locked in a computer and the only person who had access to it was out of the office for the last 2 weeks. I told him I was hoping to get a new elevator fairly soon considering how much time had already past waiting for them. He said he would generate a quote and email it to me. [ANOTHER WEEK GOES BY] Brian finally emails me but with nothing specific. Just a "rough estimate" of $55,000 to remove the old unit and install a new unit. (Keep in mind that we still have not identified the new unit yet). I called to ask questions but not surprisingly, he was unavailable again. [DAYS GO BY] I called them and was able to talk to Brian briefly on his cell phone as he was driving to leaving for vacation at the lake for the upcoming weekend. The call was cut short (less than 7 minutes) as he went out of cell phone range. [AFTER THE WEEKEND] I left a message for Brian to please contact me again so we could continue our phone conversation and we could identify a new replacement unit. [I WAITED 2 WEEKS AND I NEVER HEARD BACK FROM HIM] I finally gave up trying to work with this company and their incompetence. They wasted too much of my time and my money for nothing to show for it. (approx. $500) I decided to install a spiral staircase instead and it arrived in less than 2 weeks and for a 1/10 the cost Arrowlift try to charge me. I never worked with a company before less interested in trying to make a sale. DO NOT USE ARROWLIFT.

Very slow, uncoordinated service. It took 2 years to get our lift installed. Project manager never…read morevisited site. Different installers who didn't talk to each other and didn't bring all tools/ parts necessary for installation.

From start to finish...Carter - he went the extra mile...Leon, Rob & intern Mathew - all very fine…read moreprofessionals representing the Bone Stone and their knowledge of the scooter product, top notch We could not be more satisfied and highly recommend this store to all consumers interested in purchasing from The Bone Store. The assessment, product delivery, and installment could not have gone any better. Nancy T.

I absolutely love this store. As we've gotten older (and maybe put on a few pounds), my husband and…read moreI have needed running shoes, better pillows, shoes and slippers with arch support, a knee brace {sigh} and this place has it all. The store is fairly spacious without being a warehouse. In addition to the small items we've had to purchase, they also have in stock wheelchairs and recliners that lift you from sitting position. There are items here for every walk of life. Every visit, staff has been so helpful, never rushed. Sometimes there's a wait to get a salesperson because they take their time with each customer. If I remember correctly, everything in the store qualifies for use with your health benefits card, which is a huge plus for me. Come in and look around; staff doesn't pressure purchases.

The service technician Jeremy Dudley has been phenomenal! He takes great care of our vehicle and is…read morealways timely. When we had a collision, he worked collaboratively with the collision center to help procure parts and offer advice. Stellar employee!

Fresno's ability center team, including the general manager, administrative assistants, and…read moremechanics, went above and beyond their duties to ensure our satisfaction during the 18 months that we had our wheelchair accessible van. We highly recommend this Fresno branch because when we needed them, they were there to help us. They stand behind their products and services and try their best mainly because they are caring professionals. We truly appreciate everyone at this branch and highly recommend the ability center in Fresno, CA for your transportation needs.

Everything really, bad service all around. Appointment scheduling is the worst with motion. Had…read moreappointments set up and on the day of no one shows up and they said it was never scheduled. If you have an emergency good luck because you're on your own. They set up everything to their own time and never accommodate to you. When they do actually come out it'll be months out before they get parts in and another month before they get a tech to actually come out. We have no choice but to use them because they were our first vendor given to us by our doctor. We will not be continuing using numotion once our insurance policy is up with them.

I only put 4 stars so that people could see this because I know they could hide this review. They…read moreare still gonna hide this anyway. OK to the point numotion is not a good company to do business with I used them the first time to repair my wheelchair and when they did they sent me all the wrong parts and canceled my appointment to re-air my tires up. So I ignored them when they were trying to make things right. I just recently decided to give them a second chance and thinking they had changed but no I called them to schedule an appointment to get me a new wheelchair instead of scheduling an appointment I got laughed at and treated like I didn't understand anything they told me after I told them not to worry I'll get what they need they decided to connect me to someone for scheduling an appointment but she was out and I was told they'd have her call me and guess what I haven't received any call So they deserve a no star and a bad customer service rating

I brought my van in for the lift not working and the door not opening automatically. I was told…read morethat parts are not available for a car made before 2008. I asked that they check it out anyway. 3 days later I got a call telling me they could not fix it because the parts were not available. I don't think they even tried to trouble shoot the lift. I don't care if the door opens by itself or not. Allow the parts he said he could not get were for the door. My handyman (a bricklayer by trade) looked at it for 20 min. Said the bolt on the battery terminal was stripped and loose. He replaced the bolt and the lift works fine. This is the.service managers fault. He did not want to fix my car,

started with Rentals to get Dad used to the idea, Martin was perfection very professional even…read moreopened early a few times to get Dad to his appts on time. The vehicles were always clean and ready. Next sales dept was fast and ready for us gave us several options to choose from and didnt push us, helped up with our needs and got Tony in Service to install a new ramp system to the vehicle. Jordan was always friendly and pointed us to who we needed to help with what we needed. It was so nice to have a professional friendly company to deal with during this stressful time.

TKO Medical was extremely professional and helpful throughout the entire process! Highly recommendread more

From the owner: TKO Medical Corp. We help you get your new custom…read morewheelchair—manual or power—through a simple and stress-free process. We accept Medicare, Medicaid, and most private insurances. Our team works with your doctor and handles all the paperwork. We specialize in high-quality wheelchairs from brands like Permobil, Quantum, and Ki Mobility. Insurance accepted Fast delivery Personalized service Let us help you move with comfort, safety, and independence. Call us now for more info: 855-707-9787

This one is truly exceptional company. If you are a caregiver or are in need of Medical Supplies…read moredelivered to your door, these are the people to call. Their knowledgeable telephone support team that will coordinate all communication between your doctor and your insurance company so that you never see a claim form, just an express delivery at your doorstep. Staff is very knowledgeable with respect to obscure critical care supplies such as Ostomy, Urology, and liquid nutrition. It looks like they have a fancy new website these days also. Complementary registered dietician services are a major plus.

I was stressed to find colostomy bags. I called around to several suppliers in Fresno in search of…read morethese. Most didn't carry them and those that did wanted a fortune for them. I am in the middle of getting an insurance issue resolved so my insurance isn't working. I couldn't afford $100 + to obtain these. When I called Shield HealthCare, Rebecca answered, listened to what I had to say and immediately told me that she thought she had an emergency kit. When I asked how much, she told me no charge. Not only was she respectful & gracious, she offered something that no one else had. Rebecca was my lifesaver. For ANY medical supply needs I will go no where else than Shield. Thank you so much.