I was literally in and out in less than 10 minutes. Probably the best inspection experience I've…read moreever had.

Just what the name says. I was in and out within 10 minutes. They were very polite and helpful.read more

I brought my car in on the afternoon of April 30, 2013. The inspector was the epitome of great…read morecustomer service coming out to meet me, being welcoming, polite & cheery. And he was fast. But maybe I just arrived at a slow time. Inspections are not optional so it's nice to be pleasantly surprised with real customer service!

Have been coming here for inspections for a while now. Today I took my wife's car in and this time…read morethey decided to charge me for window tint checks. I was assured by the cashier, stating with a straight face, that "only high end cars like Ferraris and Maseratis have factory window tint". Yes, at no point would a manufacturer as proletariat as Toyota roll a car out of their factory with window tint. I'm sure my wife's car, purchased from the Toyota dealership as is, only had factory tint by mistake. So, I can only assume that they get a kickback for up-charging customers or this guy is just a dotard. Anyway, unless you are independently wealthy and own a fancy car, you will probably pay for a tint fee. Going elsewhere for my other vehicles.

Pretty quick Inspection service. These guys are on the ball. Didn't have to wait long.read more

Came here since the Huntersville location close. Turnaround time was very fast. Customer service is…read morea bit lacking. But will come back when there is a need since much interaction is not a requirement.

UPDATE: I originally gave this location five stars in 2014 because they had been great all my life…read more Something has changed over there. This place is TERRIBLE now! Rude and unhelpful. Go anywhere else.

============== Update Review ==================== The owner…read morecontacted me immediately to offer a leak check and an OBD diagnosis. While they provided a printout of the manufacturer's oil pressure specifications and OBD results, they confirmed they do not have the mechanical gauging equipment required to perform the actual pressure test and tell me the exact PSI. I am now seeking a formal diagnostic elsewhere to verify engine safety. =============== Original Review ================== Total lack of professional accountability. Although I explicitly requested full synthetic oil, the shop used a synthetic blend instead. Within 24 hours, my red oil pressure light began flickering. When I returned, the owner (the guy in the front desk) refused a standard mechanical pressure test to rule out engine damage and became hostile when I asked for a written record. The owner told me, "You can stand there and be mad if you want, I won't do anything unless you are willing to pay for a full diagnosis" and--most dangerously--claimed, "you can continue drive if you have that oil light on." That is catastrophic advice that would lead to total engine failure. They are happy to take your money but refuse to stand behind their work or verify basic safety. Proceed with extreme caution.

Abusive treatment. I called about bringing in my 5 year old car for an engine problem. My last…read morecontact with F&F was when they serviced a different van 4 years ago. He looked up my record, and said, angrily, "I remember you. You bring me in all these vehicles that shouldn't even be on the road".... "I'm just being honest with you, you shouldn't be driving those vehicles. They aren't roadworthy. Is this another one of these vehicles that shouldn't be on the road?" Then he wanted to schedule me for an appointment. I just ended the conversation.

This place was amazing and everyone that worked there was super friendly just watch out if you go…read moreat the same time for an inspection as this obese freak, she hit my car and had a weirdo energy. girl if I were you, I'd be adding 10 K steps to my routine and drinking more water? IDK what your problem is but fix it.

Fighting traffic in Charlotte is bad enough, then when you arrive to get your car inspected at 4:40…read moreand the establishment closes at 5 PM, you would expect there is plenty of time. I pull up and someone walks out of the door to tell me that I can't get an inspection. I reiterated to him that it was 4:40, that he had 20 more minutes. It was a no go. So my interpretation of the denial is bad management, lazy, employees, and/or I'm confident that the owner of the building and the business is not paying overtime or may not know that his employers are closing the doors at 4:40. I used to go to this business religiously years ago. I'm having a feeling it's been sold from the original owners. So no I don't recommend this business, especially businesses that do not understand Customer Service is king.

Highly recommended for NC Car Inspection. Excellent and quick customer service, honest…read morerecommendations.

Absolutely no customer service. As I walked the vibe was off. The guy behind the counter was very…read morecold. They were overpriced for just an inspection. I wish I would've trusted the reviews but I was stupid to give this place a try.

Dumbasses! After telling me I needed to replace my cabin air filter, the idiots forced one in, then…read moretried to secure it with duct tape! Found out this was what was causing the air flow sensors to stay on all the time. What a bunch of morons! I wouldn't recommend, prices are too high, they recommend all kinds of repairs you don't need, then screw up the rest. Steer clear of this place.

I can't say enough about Jake at this location. My car wasn't ready because the parts came in late…read moreand he came and picked me up at 730 am to take me my doctors appointment (on his day off), when my car was ready he drove it to my house. My husband recently passed away and he always told me to go to this location because he trusted the crew. Again thank you Jake and everyone that worked on my new (used) Lexus I feel like I gained a friend because my husband took care of the cars but I will never go anywhere else