Termite review We…read moreare in the Whittier area and had a problem with subterranean termites under our slab foundation. After calling a few pros, we decided to go with Pal Pro pest control because of their honesty and professionalism during inspection. As an engineer, I am very keen to know technical details and the inspector was able to respond to my questions with confidence and a deep understanding of the problems. The treatment that we got at the time involved injection of termite stuff (likely termidor) around perimeter of home into the soil. This involved some drilling and injecting in areas near the perimeter of the foundation. About 1 year after treatment we saw some new subterranean termite activity. We called pal pest pro and they came out under warranty and reassessed the situation. We did some spot treatment but had some discussions about how we thought the problem may be deeper than anticipated. We decided to remove some of our LVP to investigate and we discovered some massive termite activity in our original hardwood flooring that was below the vinyl planks. We decided to remove all of our hardwood flooring and get the areas treated. It was a painful process but our termite team really helped make the treatment part easier. It's been a few months and we haven't seen any new activity. Only time will tell but I feel like we got to the root of the problem! I would recommend this company to my family and friends. They care about solving the problems and will honor their warranty in the event of any future issues. The treatment of subterranean termites is part technical approach, part dark arts and I feel like these guys got it all!

I have been their customers for 5 years and over the past five years, I had no problem until now…read more At first, we scheduled quarterly service on 7/28, and we waited for whole day with our front doors unlocked. Unfortunately, no one showed up and when I called the next day, the receptionist just simply told me that she moved the day to 7/29 without my consent. On top of that, she didn't apologize at all. I don't feel valued by them and when I canceled their service, they didn't even try to save the customers. Very disappointed.

Outstanding service! We had a bad roach infestation at our business and David came out quickly and…read moregave us a reasonable quote. He was very friendly, knowledgeable and professional. He gave us a great monthly treatment plan price and we are now insect free! He even set out some paper traps that work great for the little gnats and such. I highly recommend his company and you won't find better customer service! Look no further and call them for all your pest needs, you won't be disappointed. Thanks David!!

Wonderful Service!! Thank you David for the help today at my daughters house. He fit us in at the…read morelast minute and was so professional.

Jeremiah has kept us pest free for over 6 years now. He did our big inside/outside spray for…read moreants/spiders (we had ants everywhere in our house), he does our quarterly maintenance/webdusting, he's gotten 8 or so rats out of attic and cleaned/sanitized it for us. He's meshed over spots to keep raccoons out of the attic. Everything. I've referred him to friends, businesses, our HOA when there were fire ants in common green space... everyone texts back to thank me for the referral after he does their service because he's so great, prompt, affordable. He is a good family man and has the best service and prices because he doesn't have huge overhead for his business. And, you can pay online -- easy peasy. So glad I hired him 6+ years ago. Can't believe I hadn't reviewed his business yet!

Jeremiah was recommended to me when looking for a pest control company to resolve some termite…read moreissues I was having. Jeremiah showed up on time and was very professional. He quickly assessed the issue and gave me a quote on the spot. He was very thorough and explained how he was going to resolve the issue and explained my various options. Didn't upsell and pricing was straight forward. I had concerns about using eco friendly products because of my pets, but he explained the pros and cons of each option. He was very honest and reliable and showed up again on the actual appointment on time and quickly did the job and cleaned up everything after he was done. It's been a few months now and the termites have not come back. Would use his service again in the future if needed.

Found this company on Yelp, they had some good reviews. I gave them a call and quickly set up an…read moreappointment for a home assessment of termites. Wonderful and kind man named Ray came out early to do the assessment broke everything down for me; no pressure and said if I was interested to call the office. I called the office told them I was interested in the treatment and gave 20% deposit to schedule a date. On the day of the actual treatment for termites had two wonderful young men come out to our home, explained everything and we're extremely professional and even covered some of our items in the attic to protect them. They got everything done in a matter of 1-2 hours and off they went. A few weeks later, I spotted some termite droppings. Gave them a call and someone came back out and treated it. No attitude, no fuss and very polite and professional. They said if we have any problems, we have a three-year warranty. Thank you. I will definitely use them again in the future.

My parents have been using Active Pest Control for the family homes for years. While they were out,…read moretoday was my first time meeting Alonso, and I just had to leave a review. Alonso was absolutely outstanding. He was friendly, personable, professional, and incredibly thorough. He didn't rush through the service--he carefully inspected and treated the entire property, answered my questions, and made me feel like my home actually mattered to him. It's rare these days to find someone who takes that much pride in their work while also making the customer feel genuinely valued. Alonso's kindness really stood out, as well as his positive, "aim to please" attitude. By the time he was finished, it honestly felt less like a service appointment and more like a helpful friend had stopped by to make sure everything was taken care of. This handsome man is destined for greatness, no doubt! Active Pest Control is fortunate to have Alonso representing the company. If you happen to get him as your technician, consider yourself lucky. Thanks again, Alonso, for the exceptional service. I hope our paths cross again at my next service appointment!

John was punctual and very friendly and thorough. He was very thorough and patient in answering my…read morequestions. I will be signing up for their bi-monthly service and will be asking for John.

We had evidence of rats in the attic so I contacted Walnut Valley Pest Control and John arrived…read morewithin a day. I paid the quoted price and John went to work. He showed up as promised with shoe covers and set traps, blocked all possible rat entrance points and checked everything weekly. John is very polite and knowledgeable. He came out every week to check and work to ensure that our rat problem was solved. He even made an extra visit beyond what was promised in the contract just to make sure the job was done. I wholeheartedly recommend John and Walnut Valley for any pest control needs. Thank you.

Requested information, never responded, never emailed. No help, went with another company that was…read moreprompt in response.

We live on a hill and we had problems with holes around our yard and hill…read more They stated it was gophers and ground squirrels charged us 1200 for a month of service. (Something they set the term on, not us). They stated that if it it wasn't resolved, they would finish the job with extra services. After their first visit, I wanted a refund. He literally poked some holes to poison ONE area of my massive hill and laid 3 black traps I could've bought on Amazon. After a month, we got more holes and now, rabbits (not that that's their fault). Their excuse is that it's not gophers and ground squirrels that are creating these new holes, it's moles. They are adamant that they killed off all the ground squirrels and gophers (when I clearly see the squirrels leave my hill all the time). They said we had a few gophers but maybe hundreds of ground squirrels on their first visit. I highly doubt they cleaned up anything near that number. Plus I bought a trap on Amazon and I'm literally catching rabbits and ground squirrels every other day the first 10 days I had that trap. I look online and everyone says the gopher traps are the best ways to get rid of them, but they set them up and it never got triggered. They blamed our sprinklers (saying it the dirt was too dry) so we spent over 2k getting new sprinklers all around our yard and we still have new holes. They won't refund the money, but are still coming to "treat" our yard when we are still getting holes, EVERYWHERE. And they even admitted they didn't do an area because they thought our kids played there (it's literally a hill with NO fencing or barrier, why would my 1 and 3 year old ever be in that area). And they keep giving us excuses that our yard is big and it's just really hard to control a big area. But our yard didn't get bigger since they first quoted us. Why and how is that a reason? So they still won't refund, they said they would come back to treat it again, yet never came back since the last time I spoke to them over 10 days ago. They say they understand my frustration, they say it's not gophers and ground squirrels, but moles and because they are harmless, they didn't bother treating it?!?! I don't care what is causing the holes, I literally asked them to get rid of whatever it is causing it. Is it my fault that they can't tell the diagnose and treat properly? All I can say is, it's been over 2 months, we are out over $1000 bucks and problem isn't solved. We are currently doing some concrete construction and I think they will get them to scurry away due to the noise than this company's "EXPERT" services. Don't use them. They just want your money, they don't guarantee anything. What I thought was a guarantee was a warranty and the difference is, they just keep coming to your yard but nothing changes.

The service was really hit or miss. The first time I used them, (which I paid a lot) I had a…read morewarranty and someone was able to come and check periodically but nobody ever did. I understand staff changes but I didn't have time or energy to micromanage that process and as a result I had to pay more to use them due to rats returning, it didn't seem to have fixed the problem since I'm having an issue again. The second time I used them, they were more diligent with the scheduling but I still had to remind them at least once to refill the bait boxes or check on them. I will not be using them again.

I have been using Team Champion for years for termite control & I have no plan on stopping . So…read morewhen I seen that I signs of a mouse in the house, I immediately called them. The customer service was amazing, They came right out , literally the next day to inspect & I WAS VERY PLEASED .. I got quoted for the service that was needed , agreed and the guy was able to come the very next day to service me . THE SERVICE: Basically patching up entry ways and setting traps in the attic & garage . THE PRICE: $1800 I know that was ALOT . And once i seen the process i felt played . The guy who came out used Gaps & cracks to seal cracks. YES THE $5 can that was at home depot . The patch work and the service was definitely not worth the price. I was disappointed in the fact that I had to request something more on the lines of cement. For $1800.. top of line the products and procedures should be in place. The ONLY PRO: is the one year warranty. MY ADVICE: call any pest control company , get the free estimate, have a handy man patch you up. & If you're not brave enough, MAYBE call them to set up the traps and poison . MAYBE ... Im sticking beside them for termite control . But this was a veeeery expensive lesson that i hope nobody else has to learn. The ONLY reason this particular service got any stars is because the customer service really is good!

We've been using this pest control company since we moved into our home in August 2025, and I…read morehonestly can't say enough good things about them. They've always been reliable, professional, and incredibly responsive. If I text with a question, they text back. There was one time I was accidentally charged, and they refunded it immediately without any hassle. The owner has always been kind and easy to work with, and every technician we've had has been respectful and professional. One thing that really stood out to me recently was when we got a new puppy. A technician accidentally left our gate open, but instead of ignoring it, he personally texted me to apologize and took full responsibility. That kind of accountability says a lot about the people they hire and the culture they've built. As for the actual pest control--they do a great job. We rarely see spiders or bugs throughout the year. When summer rolls around and the ants start showing up, they come out and handle it quickly. If the ants get especially bad, they'll even come back for an extra service. Honestly, our biggest ant problem comes from neighboring properties, so that's not something any company can completely control, but they do everything they can to keep it under control. I get pest control companies knocking on my door all the time trying to earn my business, and I never even consider switching. Good customer service is hard to find these days, and this team consistently delivers it. Highly recommend.

This review is for the initial inspection. Clayton stopped by to address my worries about rodents…read morein our backyard. He was respectful, punctual, and courteous. He patiently listened to my concerns and went out of the way to even check the attic for any rodent activity. He was honest in his assessment and very knowledgable about our neighborhood, which was really reassuring. Although we are still deciding the best course of action/treatment for our home, I'm so thankful that I reached out to Wipe Out Pest Control!

Simon and his crew are professional are very good at what they do. I'm glad I went with Bug Baron…read moreover Versa tech. They helped me with a rodent problem I tried fixing myself for a couple years, they came in and in 2 weeks as promised they were all gone and even sealed off my home for future entry.

I had my AC wiring outdoors chewed up by rats. Was told to call an Exterminator for an evaluation…read moreto see if rats are in my attic. I quickly called the nearest family owned company. Simon came down as soon as possible. He was professional, punctual, and informative. He evaluated my attic...no rats. Thank you Simon. I can sleep at ease now.

Freaked out when I thought we had termites flying around the house. I sent a photo to OC Bug…read moreCompany looking to get an inspection, and Jason responded to let me know that they're just flying ants. I'm relieved and I appreciated that he was up front about it. I'll absolutely be calling OC Bug Company when we do need termite control.

Jason did a very thorough termite inspection of our property and was knowledgeable and…read moreprofessional. He gave us his recommended plan and patiently walked us through it all. His bid was competitive and he worked with us on timing. Very good communication at every stage.