Requested information, never responded, never emailed. No help, went with another company that was prompt in response.

We live on a hill and we had problems with holes around our yard and hill. They stated it was gophers and ground squirrels charged us 1200 for a month of service. (Something they set the term on, not us). They stated that if it it wasn't resolved, they would finish the job with extra services. After their first visit, I wanted a refund. He literally poked some holes to poison ONE area of my massive hill and laid 3 black traps I could've bought on Amazon. After a month, we got more holes and now, rabbits (not that that's their fault). Their excuse is that it's not gophers and ground squirrels that are creating these new holes, it's moles. They are adamant that they killed off all the ground squirrels and gophers (when I clearly see the squirrels leave my hill all the time). They said we had a few gophers but maybe hundreds of ground squirrels on their first visit. I highly doubt they cleaned up anything near that number. Plus I bought a trap on Amazon and I'm literally catching rabbits and ground squirrels every other day the first 10 days I had that trap. I look online and everyone says the gopher traps are the best ways to get rid of them, but they set them up and it never got triggered. They blamed our sprinklers (saying it the dirt was too dry) so we spent over 2k getting new sprinklers all around our yard and we still have new holes. They won't refund the money, but are still coming to "treat" our yard when we are still getting holes, EVERYWHERE. And they even admitted they didn't do an area because they thought our kids played there (it's literally a hill with NO fencing or barrier, why would my 1 and 3 year old ever be in that area). And they keep giving us excuses that our yard is big and it's just really hard to control a big area. But our yard didn't get bigger since they first quoted us. Why and how is that a reason? So they still won't refund, they said they would come back to treat it again, yet never came back since the last time I spoke to them over 10 days ago. They say they understand my frustration, they say it's not gophers and ground squirrels, but moles and because they are harmless, they didn't bother treating it?!?! I don't care what is causing the holes, I literally asked them to get rid of whatever it is causing it. Is it my fault that they can't tell the diagnose and treat properly? All I can say is, it's been over 2 months, we are out over $1000 bucks and problem isn't solved. We are currently doing some concrete construction and I think they will get them to scurry away due to the noise than this company's "EXPERT" services. Don't use them. They just want your money, they don't guarantee anything. What I thought was a guarantee was a warranty and the difference is, they just keep coming to your yard but nothing changes. read more

This is truly a small family run business, Vincent as the field guy and his wife as the office manager. They've been so nice and honest. Vincent always comes to the house as scheduled and is never pushy. They're both so pleasant to work with, hard to find these days. I had a gopher or vole problem and they took care of it. I'm happy to refer them to friends and family. read more

I think their intentions are good, but they just don't have great follow through. They don't seem to want the business because there was no follow up to my initial service. The technician was friendly enough and was knowledgeable about this line of work, but again, no follow up to see how things were going. Felt promising at first, but I'm left disappointed. read more

Very professional and effective. We had an ant problem. They came and spayed around the house and inside. After that the ants were gone. The price is reasonable and they offer quarterly visits to keep the bugs away. They always text before they arrive and are very considerate. I especially recommend them because they are a small business. They work hard and have good team work among themselves to keep the quality of their service high. I recommend True King Pest Control to anyone whose home has bugs. read more

Honest, prompt, and friendly. Vincent did a thorough job of getting rid of our gopher infestation. Plan to contact them now, for a rat problem. read more

Our apartment agency hired them to come and spray my apartment. Vincent was our tech he was very nice and informative on how the process works. He also made sure to let me know how long it takes for the spray to work on the bugs. I recommend them very professional. Thank you again read more

One of the most professional and reliable pest control services I have ever used. My family has over 20 years experience in the restaurant industry and I currently consult for another restaurant in the food service industry, and Vince (our lead technician) and Lidia (our customer service representative) both deliver exceptional service. Vince was able to identify and eliminate a cockroach infestation for a restaurant that I was consulting for. He communicated hotspots, recommended staff intervention/best practices, and frequently checked back for updates. In about three days, he had gotten an infestation under control for the owners. Even then, he continued to communicate and reapply services to ensure the problem was eliminated and kept away. So, if you're a business operator looking for someone to resolve your pest problems immediately and effectively, look no further. Their team is all you need. Lidia helped streamline logistics, with appointments, documents with recommended guidelines, arranged helpful reminders, and was always friendly and prompt via phone and email correspondence. It was a very pleasant experience organizing services and asking questions with her help. I would like to underscore how phenomenal their services overall are. They also offer residential services, which I've used for the first time today. Even if it's a small task, like what I needed today, I was treated with the same professionalism and thorough service that I had experienced prior. I believe this stands testament to the fact that they are not a greed driven company, and have strong values in place. This company exhibits all the professionalism of a large corporation, but maintains the values and commitment to customer care of a family business. Prices are extremely competitive, quotes are easy to request, no part of the expertise feels pushy, they are quick to respond to a large service area. I only have good experiences to share about this team and their services. Look no further, they really are exceptional people and are looking to help you. read more

They were prompt, courteous and professional. They eradicated my flea problem! I highly recommend their services.

I have used true king pest control more than once! They offer the best prices over any company and their work is effective! Vincent has inspected my home twice now (once for roaches and once for a rodents in the attic!) Each time he came out, he was very informative and helpful. He was happy to answer all of my questions. I really appreciate his honestly and all of his help! If you're looking for affordable and quality service, I highly recommend them. read more

HIGHLY RECOMMEND! ASK FOR VINCENT!! We had a growing pest problem at our family shop. We did our best within our own power to clean more vigilantly and set up our own traps, but despite our best efforts, our pest problem continued to grow. Found this company on Craigslist and decided to try them out. It felt like almost overnight our problem was solved! Since then, we haven't used anyone else. An added bonus is that Vincent is a great guy, very informative, and didn't hesitate to answer any of our questions. Thanks again Vincent! Keep up the good work! read more

Been having issues for the past 3 years. Finally decided to have a professional come out and take a look. Vincent came down and helped out with all the information and recommendations I could have asked for. Very professional! Highly recommend. read more

I seen this company truck around Ontario & decided to give them a call. Me and my family had no idea what bedbugs were or how they got in the house, ( we just moved into a new home) . True King really helped us get rid of that issue with those disgusting bugs & treated our home for a month with weekly treatments. Lidia and Vince were EXTREMELY HELPFUL !! Answered all of our questions and concerns and also offered to come treat our home if we spotted more bugs, I will be referring this company and I say you give them a shot . ALSO VERY AFFORDABLE read more

I had the best experience. Vincent came out to do an inspection of my home due to mice. Vincent was extremely professional, knowledgeable and took great length explaining everything to me. Vincent went above and beyond to give me an tutorial on things i could do on my own to save lots of money. Vincent did a few quick it repairs and never charged me. It is clear this is a family run business and the parents clearly taught their staff how to treat customers. They ate definitely getting my business after I call the other company who also came out to give me a bid, I will be sending my business to True King. read more

Amazing prompt service at a fair price! We live next to an big grassy field so we often have to deal with pests making their way into our home. Since working with True King Pest Control, we have not had anymore issues. The owners are amazing people and their service is excellent! Wish I could give them more than 5 stars! read more

I just had to write a second review. Once again, I am very very pleased with the service I received with this company. My technician, Vincent is very professional and thorough. He keeps his word, and always does what he promises. Please don't hesitate to go with True King Pest Control. You won't be disappointed!! - Dee & Richard read more

Great customer service. Came out as scheduled and performed services needed. Will continue services and highly recommended.

Wow. Good to know there are still customer service oriented businesses out there. Great communication, quick response, and superior service. Genuinely friendly and just good people. Thank you and see you soon. Had one treatment and will be signing up for monthly service starting in January. read more

Had a mice and spider problem at the house. True King pest control came out and took care of the problem. Vince does great work and and is fast. We have a monthly service and haven't seen any mice or spiders anywhere near the house. I highly recommend True King pest control. read more

I had a major problem with gophers at one of my sites that I do landscaping. Vincent was very professional the first time he came out told me exactly what product he was going to use how they apply it. He came out once a week and always on the day he was suppose to come. As. a landscaper i am seeing more gophers in peoples lawns. Highly recommend you call Vincent. read more

Great service and the way to go for pest control. Janice Lawson

I can't express how thankful I am we found you guys. The technician (Vincent) was so helpful with sharing information with us and for giving us options that fit what we needed and more importantly our budget. He didn't try to use scare tactics to get us to purchase a service but really heard our concerns and worked with us to find a solution that made us feel safe and comfortable. Forever grateful read more

Vincent took care of my gopher problem. He's professional and kind. The treatment seems to last longer than 4 months.

I contacted True King Pest Control to assist with providing pest control services in my new home. They were very responsive and the owner is very professional and knowledgeable. I highly recommend! read more

I just wanted to give an update on the pest problem I had about 3 months ago. I'm happy to report my first impression of the company and service we received was 5 star!! Definitely use this company because they come top-rated!! After 3 or more months we no longer have any gophers in our yard. I will be calling Vincent for my next pest problem!! read more

Hate ants!! But these guys were fantastic. The ants kept moving but they came out 3 times until the problem was fully solved for us. Happy to use them again in the future read more

I highly recommend True King! Vincent gave us a free estimate and did a great job in controlling a very difficult pest and rodent problem. Price is reasonable and the service, including Lidia in the office, is exceptional. They are committed to customer service AND our problem is under control! A+ read more

Highly recommend True King Pest Control, I got the service for bedbugs. Vincent was referred thru a friend from church and he was great and very friendly, came out for a month and sprayed each week. Also, recently did a followup for me to check on these awful critters. Thank you Vincent :-) great job!!! read more

I hired this company to come out and take care of the fleas in my backyard this summer. I am so happy with them. They are professional, courteous and responsive...all the things a business should be!! read more

Highly recommended this company!!!.good job for mr vincent.you can call or e mail them for appoinment and they respond immediately .affordable price compare to other company..thank you! read more

We called for a flea infestation and within minutes came and treated the entire home. Vincent was informative and did an excellent job within a few hours we automatically noticed the difference and had no issues. Would highly recommend them due to such prompt response and fast service. read more

Vincent shows nothing but professionalism in his field. He was a great find and truly needed during the construction of our house where we had all types of bugs to deal with. We have him on a monthly service and couldn't be more pleased. We highly recommend him. read more

One of the best pest control companies I work with. I'm i'm a manager of a very large apartment complex. Been with all the other big companies like Terminix. None-come close to true king pest control customer service truly outstanding extremely knowledgeable technician Vincent is the best!!!!! Always goes out of his way to help us out takes his time answers all my questions just awesome! Will never need another pest control company again and he also helped out with a family members termite service. beat the other companies price by $800 thank you so much. read more